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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (330)

Received email on 1 17 2023

Information given is an ID number

9766723. Said I owe them an amount of money :$ 499.99. For

PC Solution Labeled as debt

amount ! Gave me this number

to call 1 888 991 6174. Has to be a Scam because I only have

Smart phone. I do not have a

Personal Computer ! I don’t know how they ( could bill me )

Would have to check my statement if they stole money from me ? I would of loved to forward the email as evidence for Yous. Maybe I can hit forward and send to Yous ? I think the scam is to get you to call but you are welcome to try as I provided the number given me !

email received "Your Personal Subscription With Greek Squad will expire. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services. Feel free to contact us if you have any questions. +1[888] 243-9790. PRODUCT DESCRIPTION Account Type:- Personal Home Subscription, Tenure:- 3 Years, Payment Mode:-Auto Debit, Renewal Amount - $284.76".

I will not call them. I am just reporting this to the BBB. I doubt that they have an account number to debit, but I'll be watching for such a transaction. Thank you for providing the ScamPulse.com Scam Tracker system for my reference and for notifying parties who need to take action to eliminate scams.

I received an email stating it was time for an automatic renewal of geek squad. Said I did not have to contact the company unless I wanted a change & this action would occur 1/12/2023. I tried phoning the number they gave me on 1/13/2023 (18053176249) & got no answer. I called 1/16/2023 & told an Indian speaking man I did not request a renewal did not have an account & they were not to attempt to take money from my account. He asked if I had a computer & I said yes but gave no other information, repeated I did not request nor have a geek squad account. Then I hung up.

- Cortez, CO, USA

We received a email from Geek Squad for a subscription for Best Buy Membership. We never have had a membership to Best Buy. We called the phone number twice to get them to cancel this. The phone number we call was 808-229-3781. The amount the they said we would be charged was $417.00. Both times we called they said they did not have a computer to cancel it. I thought this sounded suspicious. We have not been charged but we are watching our accounts very closely.

- Glen Burnie, MD, USA

I received and email about my Geek Squad subscription expiring. Time for renewal and that my credit card was being charged $299.00. I called the number provided and the person I was speaking with continued to walk me through the process and then continued to insist that I use my online banking. I do use Geek Squad the logo looked the same. But, no i do not use online banking. Then once i realized this must be a fraudulent thing. I tried to send the email to my folder, but a fight began between me and whoever was into my computer. They fought a good fight and won. They continued to try to punch in my password over and over again. I called my bank and they told me what to do and I had to have my computer and phone cleaned.

- Raleigh, NC, USA

Email stating renew of contract I do not have.

- Savage, MN, USA

Saying they need payment by email

Rec;d a email about an order I never placed on two occasions for different amts the name used was for a service I use to have but no longer receive. I do not want to get any more notifications from geek Squad please review this complaint. Thank you here are some numbers they used Geek Squad 632XJYL45IDEH.

- Staunton, VA, USA

Revived an email from Geek Squad stating I own the $245.00 to put protection on my laptop. I already have protection and it is not through them. 

This was regarding an automatic debit. I called the Settlement Dept. to cancel the debit. I explained I had never used Geek Squad. He said I would need to file a cancellation form and that I needed to be on Google and he would need to take me through the process. After a couple of steps, on the 3rd step, I was asked to click onto a box that had a file name with the extension of exe. I told him I was not comfortable with that. He asked me why, and I hung up. Of note, he was extremely hard to understand (I assume he was not from the USA) and there was a lot of background noise.

I received an email on Personal computer Stating that " Here is your e-bill that has been corroborated " It is a about a Firewall Security Premium of $399.99. I did not order or initiate any such service. The email had an Payment bill ID and an order number. The email stated that the amount would be deducted from my bank in the next 24 hours. It stated that my order has been successfully registered through antivirus. It stated if I wished to cancel contact the support team. at 1 (970)704-5206. I called this number on 11-17-22 about 1pm. I talked to Adam Brown ( when he called back his number was 541-391-4301) He told me follow this procedure on the computer that he was going to walk me through and began asking me to type address in search bar , then wanted me to install something on my computer, I sad I wasn't going to install something on my computer, he assured me he would take it off when we were done, but this was the only way to remove the charge from that I was going to get. I felt like this was a scam, so hung up. He called back twice.

Your subscription with GEEK SQUAD will renew today and $417.00 is about to be

debited from your account by today. The debited amount will be reflected within

the next 24hrs. In case of any further clarifications or block the ao-renewal service

please reach out to our, Customer Help Center 1 (845) 813-0466

"Receipt for Geek Squad" con.#H930292101. NO MENTION OF WHICH CC USED. Called this fake looking thing and got a ********* fishing for information

Contents of email:

Thankyou for your recent order with us Ref no# 358-9575FTG22

Hello Member….///

YOU’RE YEARLY PRODUCT SUBSCRIPTION FOR GEEK SQUAD HAS BEEN RENEWED AND UPDATED SUCCESSFULLY…..

THE CHARGED AMOUNT Will Be Reflected WITHIN The Next 24 To 48 Hrs. On Your Account……

ORDER STATUS...//

.-

ORDER NO. @ 358-9575FTG22

ITEM TITLE @ GEEK SQUAD CARE

START DATE @ 10th NOVEMBER 2022

END DATE @ 1 Year from ISSUE DATE

.-

AMOUNT @ $245.88

METHOD OF PAYMENT @ AUTO Debit

.

IF YOU WISH TO Not Continue And Claim A REFUND Then PLEASE Feel Free to Call REFUND & Settlement DEPT. As Soon As Possible

YOU CAN REACH US ON: +1 (8 8 8) - (5 3 1) - (6 1 4 8)

I wanted to report a scam unsolicited text message I received. It was from Geek Squad. Phone number 844-243-8402. I never heard of them or did business with them. It said this is a confirmation that the auto pay installment on your invoice was successfully completed. Your order has been delivered. We understand you are busy. But it would be great if you could review the invoice when you have the opportunity. Customer number QWPMSSZBL Date of issue 03 November 2022. Total $465.98 . Description service and protection package for twelve months. Expired on November 3, 2023. In case you have any problem with your service 844-243-8402. I called the number five times. When I questioned them they hung up on me. They made it seem like I did not know what I was talking about. They kept hanging up on me. They tried to pretend they were someone else when I called back. I could hear static in the background. It also has an address 518US-91 Kalispell MT 59901 United States.

Helpline : +1 844-234-3910

Greetings,

Great news! Your order #397401538 was completed on October 31st, 2025 & you can view it in your "My Orders" section.

We've processed your payment & debited $359.82. Customer Number : R4W5CT

GeekSquad Extended Warranty 24 Months

Success

$359.82

Description

Status

Total

Need assistance with your Order? You can reach us at :

+1 844-234-3910

(10 AM - 5:30 PM EST)

Thank you for visiting our online store.

515 E Loop 281, Longview, TX 75605, United States

I received an email earlier today about a charge on my account from geek squad for coverage on a pc computer. I called them to dispute it and when ask them to give me my information so I can verify it they said because of the ScamPulse.com we can not provide that information and he’ll loose his job. Nothing has been charged to my account yet but will also report if money does come out of any of my accounts. I then looked their company up and the logo is not the same and a really company.

Hello,

I have been receiving hundreds of emails from the address [email protected] for the last few months.

The emails often appear to be phishing attempts to collect personal information.

The content of the messages are usually different, and the subject changes, but it's always from this address

I contacted Google about the issue to explain how I am trying to deal with the volume of messages from this address.

The following steps have not had any impact on the volume of messages:

*Blocking the address through Gmail

*Creating a Gmail rule to mark each message from this address as read and move to trash.

*Reported phishing through Gmail

*Unsubscribing

I receive 20-50 per day from this address, most go to spam but still require review and deletion.

Google suggested that I submit feedback to the engineering team and send a complaint to the FBI Internet Crime Complaint Center or IC3.

I contacted Geeksquad /Bestbuy via email as well.

Is there anything that can be done to prevent the spoofed address, volume of spam, and phishing attempts from the Geeksquad domain?

I have interacted with employees of The Geekz claiming to be certified Geek Squad employees. They are scamming people by telling them they have malware and spyware installed on their devices and that installing their software is the only thing that will help. They manipulate and scare people who aren't familiar with technology and convince them to allow the scammers to remotely access their devices, and therefor giving all control over to the scammers. These people are lying and saying they work for real and respected tech companies, and they're lying about people needing antivirus software so they can scare them into spending money.

Email claiming to be from the Geek Squad about a yearly renewal for tech support . To cancel you had to call the number above to speak to them. Amount they requested was $372.79

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