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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (362)

- Magalia, CA, USA • Oct 23, 2024
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I got an email said I owed $378.00 to Geek Squad for 1-5 yrs of product .I called the customer service # that was listed and he said he would walk me through to wear I can cancel then said some one else tried to scam me .I got into my Google as far as to wear I turned on some thing on my phone before I hung up after I asked him if I could run a security on my phone he said don't worry about that .I hung up

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- Toledo, OH, USA • Oct 01, 2024
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no reply8125042110 • [email protected]

Geek Squad

Call us: +1 832 539-3176

Date: Oct 01-2024

Item Id: GKS-60168

You have been charged a maintenance fee today.The

balance will be automatically deducted from your account

Your deducted amount will appear on your account

statement within seven business days.

Product Details

Item

Payment Method

Amount

Tax

Total Amount

Geek Squad Protection

Auto Debit

$420.50

$10

$430.50

If you'd like to cancel your subscription or update your

payment method.

Call us: +1 832 539-3176

This is an automatically generated email, please do no reply this email via

email,if you need any assistant please call us.

@2024 Geek Squad Services, All Rights Reserved.

Unsubscribe I Home I Help Center I About Us

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- Minneapolis, MN, USA
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Email stating as per you request we have successfully renewed your plan (we never had a plan) Transaction mode, purchase, GSN PC Secure, warranty 24 months, value $358.66. Your current plan renewal is done for 2 years on 16 August 2024 The amount will take 24 to 48 hours to appear bank statements. if you wish to change or cancel plan ring us 731-879-1582. Called the number and advised that we didn't order anything and that this was fraud. Someone with a heavy Indian accent stated we had bought a warranty 2 years ago for a laptop we purchase. I advised we did not buy a laptop 2 years ago and advised that there should be no charge. He hung up on me. Will watch my bank account for the next month or so to make sure no transaction shows up. Did not give him any info except for the last 4 numbers of their order number.

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- Sedro Woolley, WA, USA
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Seems like phishing. I am not responding.

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- Blue Ridge, VA, USA
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Caller said with "The Geek Squad" and I owe $490.00.  I don't own a computer or been in a Best Buy.

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- Grants Pass, OR, USA
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I got a random email, from "geek squad" stating that we started a service with them (we did not) and they wanted $430.64. I wrote back and said no thank you. They wrote back and said call us . I called. He wanted me to then fill out a form with my personal information. I said, "I feel like you are ******* **** **, I never even signed up for a service" He then freaked out, yelled at me and hung up. I swear this is a scammer.

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- Nespelem, WA, USA
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Only a phone number was given for this Geek Squad 2 year "renewal" subscription. (I never had a subscription) They said i owed $348.39 total (your sys wont let me enter this amount! Says "enter valid number!) There is a list of 403 other individuals and the message was sent by Jessica Brown. I tried to pull up email and it says "no content" but its gmail. I never made an on-line purchase and invoice #geeks54446870375 is bogus looking. Help me. Help us! Thank you.

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- Missouri City, TX, USA
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They claimed they were Geek Squad and trying to collect money for laptop repair. I don’t own a laptop.

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- Burlingame, CA, USA
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I got an email saying that my subscription to Geek squad was paid and not to do anything if it was me. see below. I called the number to confirm that IT WAS NOT ME. He said someone in ohio had placed the order. Now he says, he will help me cancel it, and tries to get me to download a link that would allow him to take over my computer and confirm it is me, for security reasons. I told him that my mcaffe said the link had a virus. He had me find the link in my start menu because I had downloaded it, but not opened it. I again said: I do not understand why you need to have control of my computer to place a cancellation. He kept insisting he was trying to help me. I refused, asked more questions, and he (a male from India)hung up on me. I do not even know if there ever was an order filled. see text of e-mail below:

GeekSquad

Billed To : *************,

Amount Paid : $320

Thank you for choosing us. We really appreciate it.

We have received the renewal request of GeekSquad Assistance as you have set up an auto-renewal option. ,,,,,

You do not need to take any action, we just wanted to let you know.

Order Summary :

Invoice No : #GKS5253714255

Product : Security Services

Duration : 2 Years Service

Quantit}y : 1 (for 4 user)

Device : Mac & Windows

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Scammer emailed me claiming they were from geek squad. In the subject title was the following: Receipt Mail _: 349.99USD Has Been Charged for Geek Membership Renewal ID_#946584659

Claimed that $379 were going to be charged to my account. Requested that I call the phone number or additional charges would be made. In order to cancel this it required me to call the number on the email as I did. I was left on the phone through a variety of channels for nearly 4 hours was asked to give my credit card. In which I proceeded to do so. And result all of the following information was from scam or fraudulent actions.

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- South Bend, IN, USA
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The email said that they had my digital signature showing I had signed up for the Premium Plus Plan and that my bank account would be charged $349.99. I did not respond or call the phone number.

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- Bayview, ID, USA
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I received an email verifying my purchase of a five year plan for tech support from the geek squad.

On trying to reach them i was informed by the number i called who said they were "geek squad support" that this was a SCAM. I THEN TRIED TO GET A LOCATION IN Vermont..which is where the call was from with no success.

These people are, in my opinion, TERRORIST!.

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- Fox Island, WA, USA
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Email. Subscription Mail-: $349.99 Dollar Has Been taken from your Account for Geek Subscription ID_[XX13NA]_3245400

To [email protected] Blind copy ********************* Support:+1(826) 206-1375

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- Henderson, NV, USA
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I contacted the Geek Sqaud, part of Best Buy to clean up my laptop and fix the volume. We are contract holders with Best Buy and working on our 3 computers is free. I called the number for the Geek sqaud that was on an old service report. We have been doing business with this company since 2017. The first day the technician went into my computer remotely and updated and fixed the volume. The next day I opened my computer to find Trojan virus and threats not to turn off the computer. I called back the geek squad and my call was switched to another number. I was told that because of the errors made with my computer I was entitled to $150 gift certificate to Best Buy and an extension to our service contract. They had me go to what they called a refund site and type in $150. Then they showed me that I actually had typed $15,000. I still didn't realize anything was wrong because they had our contract information. I was told that their accounts were now linked to mine and I had to withdraw $15,000 from my account to repay the overage. I was then given an account where I would deposit the money at a Chase bank. I became suspious then and told them. They showed me my bank account and it was all there. What I didn't know that those images were screen shots before they took all my money. I trusted the Geek Squad because of my long hx with them. Since I have reported this to the police, Wells Fargo and now you. I went to see the manager of Best buy in the henderson store. He looked at the numbers I called and said they weren't the right numbers, it was a scam. My issue is that these people has access to our private information throughbest buy. Best Buy knew this was going on and never informed even the contract holders to be aware.

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- Alexandria, VA, USA
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I received an email about a Geek Squad protection for 365 days.

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- Sturgeon Lake, MN, USA
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The scammers were posing as Geek Squad. Trying to charge me for services related to a computer I don’t have

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- Dayton, OH, USA
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I received an order confirmation email even listing a transaction number and today's date. The email included an attachment with the Geek Squad logo thanking me for choosing Geek Squad Total Protection. It reflected I'd been a member since March 5, 2023 (of which I had not). The email claims they processed an annual fee of $369.95 and encouraged me to contact them if I did not approve the charge. I did not contact them and found a similar scam online.

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- Duluth, MN, USA
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GeekSquad™ Transaction

to SUZYQ21452,

We have received the renewal request of GeekSquad Assistance as you have set up auto-renew option.

You do not need to take any action, we just wanted to let you know.

Plan:

Member type :: Auto-subscriptions

Item :: GMG Network Secure

Product value :: 2 devices

Services :: Two years warranty

final amount :: $356.67

Your order no :: 674nUd4NO968

Your current plan renewal is done for 2 years on 01 Mar, 2024. The amount will take 24 hours to appear in your bank statements.

If you wish to change or cancel plan, ring us

(855) · 765 · 4722

I called this number and the woman on the phone said I had to cancel this on a website. She sent me to one website that didn't make sense then another www.anydesk.com. This site is for taking control of my computer. I told her I wasn't going to give them control of my computer. She started yelling at me telling me they won't get into my computer, that it was safe. I then called the real Geek Squad, they told me it was a scam and that I should report it to you.

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- Stanwood, WA, USA
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I received an email today from Geek Squad. They thanks me for automatically renewing my subscription with them for $479.99 for total PC security. We have never used Geek Squad for our computer security. I called the customer service number to ask what and how this was being renewed. The man on the line identified himself as Chris William. He stated that he would be able to help me with the refund process. To continue this process I needed to be at my computer. He gave me addresses to type in to my computer so that the process could be completed. This included 2 websites, neither of which was Geek Squad. He assisted as I filled out a form for the refund. When The form asked for banking information I stopped and questioned him irately! He assured me that his company works with the ScamPulse.com and that he would never ask me for my banking info as this was not allowed by the BBB. This was just to make sure the refund went to the proper bank. I told him to wait a minute while I checked my account to see if $479.99 had been withdrawn from my account by Geek Squad. I checked and there had been no withdrawal. I told him that since their had been no withdrawal, I obviously didn't need the refund and hung up on him.

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- Long Island City, NY, USA
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Renewal “service” from different companies

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Geek Squad Imposter/Spoof Contacts

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Phone:
+1 (802) 214-2006 0 0
+1 (888) 271-1578 0 0
+1 (805) 725-5623 0 0
+1 (802) 466-6734 0 0

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