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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (333)

they sent an invoice for renewal of internet and protection software for $399.99 to last 3 years. when i called the phone number they said it was oem software that was still running on my wife's computer. I called them on it and told them I would report them to the authorities and they hung up.

Received this email an called the number to deny the charge. Man was very aggressive says that I absolutely authorized the purchase. He then said he could credit my card but I had to exit out of outlook and load google chrome. He then asked me to enter 9115.us and at this point I asked why he couldn't just email me the cancellation letter and he said this was just their policy. Knew that there was no way that could be accurate. Didn't click enter. Hung up on him. During my conversation he was very confrontational, which besides the gmail account the email came from and his ridiculous claims, I should have caught on. But it was early in the morning before my brain started to function and I panicked when I saw the email and the amount.
Phising

I received a text today, 03-03-22, Reads as follows:" Your subscription from Geek Squad has been renewed amount 199.99 debited invoice no.GCK7055. Invoice date 03 March 2022. Gesquad support +18067172124." I've never had geek squad so I called the 806 number to find out what it was. The individual that answered could barely be understood becuz of accent. I gave him the invoice number at which point he looked it up. Could not even remotely understand him. I briefly said I've never had that service. At which point I understood the word Cancel. I said yes cancel. He then stated I needed to fill out a cancellation form. I laughed at him and hung up and am contacting you immediately after. Obviously they were looking for information of mine so i wanted to report to ScamPulse.com ASAP. The number the text came from was 8722381910. The other number,18067172124 was the contact number ;Please contact me anytime with any questions. Thanks

Email I received was notice that my order for Two Year Premium Subscription Geek Squad, costing $736.93, was received. Furthermore, it said payment for this order was received and authorized by Clara Staples, account team colleague/Sr. Business Analyst. I did not order this product. I did not call back phone number 855-917-0484.

Hopefully, the ScamPulse.com can track this down.

Thank you, **** ******

I do not know more. The title of the email said refund status but when I opened it says it’s about the renewal of my subscription and my account as been charged. It doesn’t indicate any actual real info and I googled it and it is indeed a scam.

A company with the Geek Squad, Inc. logo sent an email to thank me for my renewal of "Total Tech Protection" fee with instillation charge. I called the real Geek Squad to inquire about this. I was advised to contact the ScamPulse.com and to [email protected]

I have never done any business of any type with the Geek Squad, but I received the following text message:

"Your subscription from Geek squad has been renewed amount $199.99 debited invoice nGCK9541. Invoice date 23 February 2022. Geek squad support +18044760585"

Received e-mail stating that confirms that I have subscription for warrantee of that Personal PC and that it will be renew for one year in the amount of $337.25, and that the subscription will auto-renew every year unless I turn it off, no later than 48 hours of before the end of Subscription, and it will be billed on my credit card, unless I call to cancel then they provide a phone number.That's when they try to get you, when you call.

Says thanks for subscription, has been successfully renewed per my request (did not request and did not use my work email which is where this came to). Have been billed $299 for 2 year subscription. In small print, it says if I did not order or request, please contact them, the funds will be taken from my account within 24 hours of notice of email. Will not refund after money has been taken from account.

They were saying that my membership is expired and in order to

Renew I would be billed $489.99 if I had questions to contact their number so I did when trying to ask for an explanation I got hung up 3 times bc they didn’t have any actual response for me considering I don’t have a computer and much less I’ve never used any geek squad services and usually if it were really geek squad they actually try to help u and explain things to you but these ppl are imposters pls remove them before they steal $$ from

Ppl!

A name of ___?__Henry (Mr. __?___Henry) sent me an email today telling me I renewed successfully a GEEK SQUAD notification that I had renewed a subscription to some service for a charge of $499.99 January 31, 2022 on my VISA card. I did not even know of this "service" or this expenditure. I want my card amount removed and cancellation of any further contact with this business ever!

I received an email that appears to be from Geek Squad. I believe it is a scam. I probably should not have clicked on the email. Billing for computer protection. $399 for 2 years. It gave a phone number to call to cancel 844-678-9561. I do not use Geek Squad. I did not call the phone number. To initiate a full refund call within 48 hours. It gives a bogus order status number. I do not have the email it came from.

I received an email from geeksquad with an invoice. Never used their services and never contacted them.

I got an email with a "receipt" from Geek Squad from renewing a subscription for LiveSafe™(3 Years Subscription). Of course I never signed up for this, and the email itself doesn't look completely legit; the logo is different than what I've seen before. I won't be contacting the phone number listed and will delete the email.

+2

I received an email from "Geek Squad" saying there was an automatic payment of $452 and if I wanted to cancel to call the number listed. I called and a guy who had an accent from India said in order to cancel I had to go to www.teamviewer.com and he instructed me to download the free service. I questioned him and said I did not want any further subscriptions. He said if I wanted to cancel I needed to do this. The website appears to be a remote access to your computer. When I questioned him he got flustered and I asked if this was a scam and that I would turn them in to the BBB. He then hung up on me. I did take a photo of the email thankfully because somehow they deleted or retracted it as the email disappeared from my email.

Fake Invoice for support that I did not subscribe to or purchase. PDF Invoice attached but did not open. Gave the 1 860 381 0909 number to dispute the invoice. Will be deleting the email shortly. Thanks

(OBTW: This has happened more than once from "Geek Squad" over the last few months. Just getting tired of they people. )

I received a "subscription renewal" purporting to be from the Geek Squad. I am a customer of Best Buy, so I wondered if this was an actual billing from them. The email said I was being billed 399.99 for a 24 month subscription. The email contained an invoice number and a number to call if I wished to cancel. I called the number and spoke to a man who used British English. He was rather apologetic (I was irate at first) and said he would make sure I wasn't charged. A few minutes after I hung up, I received a call from "James W" at "Microsoft." James was not a native speaker of English. He used the 'v' sound in place of 'w' frequently. James said that Microsoft had been inundated with calls regarding the Geek Squad, Staples, and some other common businesses. He walked me through using the Windows key + R to check various statuses on my computer. After we had fooled around with this for awhile, he got me to the "support me" screen, again using the Windows Key + R, and gave me a six-digit code he wanted me to enter so I could download some kind of fix to my computer. At this point, I declined to do a download, and excused myself from the call. As soon as I had hung up, I realized the whole thing had to be a scam.

The phony customer service number I first called was: 866-411-1758. "James" reached me from 425-979-7661, and claimed his extension was 1918. He knew my name - ***** ******. The narrative revolved around the Windows Defender software. Anyway, glad I hung up, and hope this helps someone else.

"Subscription Renewed Successfully!" Needed to contact withing 24 hours to cancel. Amount to be charged to bank statement, $499.00. I called to cancel subscription after talking with our tech employee who doesn't remember using this company. Man answering the phone identified as "Mike William" with a strong Indian accent. Lots of background noise, making it hard to hear and understand. Had me use team viewer to access a form to cancel. Then wanted me to log into banking account to access a link in order to be refunded monies. I said I didn't have access to that account. Asked for me to log into my personal banking account, which I promptly declined. He was willing to wait for me to get our business manager and made this matter seem like a pressing issue.

We, as a school, do not give out our banking information. This type of account would typically be handled by credit card. I don't see this company listed as an existing vendor. I will not communicate further with them.

email stating services were automatically renewed costing $399.99. Calling the number on the email - the party asked to be connected to our computer to remove the service. Several people involved because we got disconnected several times and new/different people answered the phone when I called back inquiring on how they charge w/o my consent.

email, not responded to. Don't have any product ordered. Did make a purchase a few months ago at Best Buy.

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