SCAMGeek Squad Imposter/Spoof Reports & Reviews (333)
Geek Squad Imposter/Spoof Contacts
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Type of a scam Fake Invoice/Supplier Bill
Monday, 25 October 2021
logo
Hi ******** ********,
I would like to thank you for requesting your next service ref CBWCV-PNA7C7-jMBS to us. Your order has been processing by our company.
I have received your order which was submitted with (a*****************************) has been accepted on Monday, 25 October 2021.
The amount is $ 529.00 USD and Trxn no- 652471236-FQ will be deducted from your account.
It may take up to 24 hours to reflect the transaction in your account history. Soon you will get another letter with shipping details.
If you have questions or want to cancel the order call us at (800) 513-2946 right directly.
Best Regards,
Cristy Rodriguez
logo
If you are not the intended recipient (******************************) notify to me immediately with your reference number to (800) 513-2946.
Victim Location MO 65721, USA
Type of a scam Tech Support
Scammer's address NA
Victim Location FL 33777, USA
Type of a scam Phishing
Scammer's email [email protected]
Victim Location FL 34232, USA
Type of a scam Phishing
Scammer's email [email protected]
Victim Location PA 15066, USA
Type of a scam Online Purchase
Scammer's address 9090 Destiny USA Dr, Syracuse, NY 13204, USA
Scammer's email [email protected]
Victim Location TN 38107, USA
Type of a scam Debt Collections
"Dear Customer Your Personal Subscription with GEEK SQUAD Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services. Customer Support: +1-855-563-1848; Order Number: 17589GS-58496.
PRODUCT DESCRIPTION
Account Type; -Personal Home Subscription
Product: -Geek Squad PC Support
Quantity: -1 year
Tenure; -3 years
Payment Mode: -Auto Debit
Renewal Amount: -$489.99
This Email Confirms That You've Renewed Your 3 Year Subscription to Geek Squad For $489.99 on September 27, 2021.
This Subscription Will Auto Renew Every 3 Years Unless You Turn It Off, No Later Than 48 hours Of Before the end of Subscription Period.
To Cancel the Subscription, You Can Reach Us at +1-855-563-1848
Regards
Geek Squad Team
GEEK SQUAD PC Support LLC
9090 Destiny USA Dr, Syracuse, NY 13204, United States"
Scammer's address HI, USA
Victim Location HI 96720, USA
Type of a scam Phishing
Scammer's address [email protected], WI, USA
Scammer's email [email protected]
Victim Location WI 53574, USA
Type of a scam Phishing
Scammer's address LA, USA
Scammer's email [email protected]
Victim Location LA 70582, USA
Type of a scam Credit Cards
Scammer's address Syracuse, NY 13204, USA
Scammer's email [email protected]
Victim Location AZ 85743, USA
Type of a scam Credit Cards
Dear Customer Your Personal Subscription with Geek Squad Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With the Services.
Customer Support - + 1-866-653-5317
Order # 16589GS-59856
Product Description
Account Type: - Personal Home Subscription.
Product:- Geek Squad PC Support
Quantity: - 1
Tenure: - 3 Years
Payment Mode: - Auto Debit
Renewal Amount - $489.99
This Email Confirms That You've Renewed Your 3 Year Subscription to Geek Squad For $489.99 On September 25, 2021
This Subscription Will Auto Renew Every 3 Years Unless You Turn It OFF, No Later Than 48 Hours of
Before the end of the Subscription Period
To Cancel the Subscription, You Can reach us at + 1-866-653-4317
Regards
Geek Squad Team
Geek Squad PC Support LLC
9090 Destiny USA Dr, Syracuse, NY 13204, United States
I time when I received the above e-mail, I was freaking out, and I knew that I did not have a subscription with Geek Squad because I cancelled it when I purchased my printer in 2020, but then I was panicking and I did not bother to check my credit card first to see if there was any charges in the amount $489.99, so I called the phone number that was provided. I spoke with a live person and it sounds like it was from INDIA. I went along with the conversation and when he ask me if I was using my mobile phone, my answer was NO and he informed me that I need to use my cell phone so that we can continue the conversation while I was driving on the way to the grocery store, because he informed me that he provided me too much credit on my account, instead giving me the credit of $489.99, he said that he accidentally entered $1,489.99 and that I had to go to the grocery store and return the $1,000.00, that's when I hung up.
I contacted my financial institution last night to inform them the scenario and to date they are still working on it. I am not able to log into my account at this time until MALWAREBYTES that I have subscription for virus will be finished.
Type of a scam Online Purchase
Scammer's email [email protected]
Victim Location CA 92054, USA
Type of a scam Phishing
Geek Squad will expire on
September 24, 2021, today, and that it will be auto renewed for $399.99.
I called the phone number 818-963-9382.
They said I had to login to my computer and download AnyDesk. I was leary already and should not of done that.
I kept saying just cancel the renewal, he said it would be canceled after I take the next steps.
Then he had me go to my notes, on my computer and ask to verify my name address phone number. And $400 the amount of renewal fee. And type it out.
to verify my identity. He told me his name was David Wilson # IWIN2703C97
I fear, because I did that, but then they asked for my bank account to refund me for the whole subscription, I did not give them any bank information. There was nothing to refund, all I was asking was to cancel my renewal. I realized that I was truly being scammed. They said to check my bank account to see the refund that they were sending me. I said I will on another device. They said NO, it has to be on the computer that I downloaded AnyDesk. I said No I am not doing that, this is a scam and then he hung up on me. During the whole conversation, he kept saying he was running out of time and that he had to speak to his supervisor, because I kept questioning him, and saying this is not right. Then since the first person, supposedly David, could not get me to do bank account info, then another person, the supposed Supervisor got on the line to convince me. Oh also he said I sounded so young and asked my age, I told him my age, I was not supposed to do that. This is a huge scam. I am worried cause of the info I did give them.
After the call, I called Best Buy directly to ask about the renewal and that I was just scammed. They said I did not have a renewal. I should of called them first.
Best Buy had me send them the email.
They are going to report this also.
Please Beware.
Eventually the scammer wanted access to my bank account to take my money.
Thank you for using our products & services for the past years we hope you enjoyed your experience. Today, your subscription has automatically been renewed. So, you have been charged $430 as a yearly subscription for the Geek Squad Services.
Your Latest Renewal Details:
Your order ID MKG3B0Y4F71P
Product name Geek Squad Services
Total amount $430.00
Transaction date July 13, 2021
Please contact our customer support to cancel and get an instant refund of your subscription.
Please contact our customer support now at +1-833-989-0117
I've got these multiple times, just deleted them.
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Not applicable
Inbox
Firewall
Sep 1, 2021, 4:07 AM (13 days ago)
to me
Hello,
Congratulations on your purchased order.
Invoice No. Product Code Tenure Amount Mode Tax
FP-2st12848 Firewall 3 years $545.99 Credit $0.00
Your first order for the Firewall protection is completed. A payment of $545.99 is debited from your save payment mode for the same.
You may call us anytime to know more about your order. 1-8773-5036-90
Victim Location MD 21754, USA
Type of a scam Phishing
Wanted to alert you and others of this suspected fraud. Thanks for your help to investigate and would appreciate you letting me know of the resolution.
Glenn
Scammer's address 3286 Gorby Lane, Soap Lake, WA 98851, USA
Scammer's email [email protected]
Country United States
Victim Location AL 36801, USA
Type of a scam Phishing
Scammer's website tinyurl.com
Country United States
Victim Location TX 75160, USA
Type of a scam Fake Invoice/Supplier Bill
"thanking you for subscribing us again. Your Advance Protection Service auto renewed successfully. You have charged $499.99 USD from registered Bank account. If you want it to cancel or not authorised payment, please call us 18557616500. Check your invoice https://tinyurl.com/yf6utbca. Support team.
Type of a scam Fake Invoice/Supplier Bill
I never authorized this 3 years ago.
I called the number and got a person who says I probably forgot paying 3 years ago.
He wanted to have me open google chrome to send me a form.
Thats when I hung up.
Can you please look into this
Thank you
Scammer's address FL, USA
Country United States
Victim Location FL 34285, USA
Type of a scam Tech Support
My checking account. He asked me to go to the bank and withdraw that amount and return it to him. When I checked with the bank , he had transferred that amount from another account of mine into the checking account
Making it look like he deposited the money. I would have been out that money had I followed his instructions.
Scammer's address FL, USA
Scammer's email [email protected]
Country United States
Victim Location NY 11757, USA
Type of a scam Tech Support
John then claimed that I would have $399.99 refunded into my Citibank checking account despite the fact that I had not been charged that amount as part of the process but then he also said that I would need to make wire transfer payments via Zelle to verify this. In order to pass verification, I was asked to make multiple transactions. John next claimed that after passing verification, I would have the $399.99 as well as all of my Zelle payments refunded into my Citibank account. In the midst of the process, Citibank blocked my account because they suspected fraudulent activity - I was asked to contact them to tell them that my Zelle payments were made to my own friends when really I was asked to send them to multiple people only John knew otherwise they could terminate my account. After Citibank unblocked my account, John had me continue with Zelle transfers, claiming that I still had not passed verification. By the time the process was completed, my account balance was very low plus it was evening time on August 13 and so John said that I would not be able to receive my full refund amount later that night due to the time of day but rather on the morning of August 14. In addition, he also instructed me not to log in to my Citibank account until the morning of August 14 otherwise my refund amount could get canceled altogether.
On the morning of August 14, John sent me a so-called Geek Squad Refund Department invoice via e-mail with my billing information, date of activity, total verification amount plus the refund amount from the initial e-mail, with a comment that my total refund would not be reflected on my Citibank account until the afternoon of August 16 simply because Citibank is not open (not true). He also called me to follow up but this time using his primary number 813-670-5662 along with Assist Client for remote access to my phone and told me not to log in to my Citibank account until then again for the same reason he told me not to the first time so I waited until the afternoon of August 16 to log in.
When afternoon of August 16 came, John called me using his primary number and remote access to my phone via Assist Client to see that my Citibank account balance was still very low. He then said to me that the refund could not go through because my remaining balance was too low so he had me deposit however much cash I had readily available only to have me make another Zelle payment to a different person John knows to the point of me having a very low account balance again. I called Citibank to ask whether I needed to have a minimum daily balance in order to receive money from others, in which case they said no but John said that with my specific pending refund, the rules are different.
On the morning of August 17, John asked me again via his primary number whether I had received my money back without engaging in Assist Client access - when I checked my Citibank balance, I noticed that it was still very low. Trying to figure out how much I would need to have minimum in my Citibank account for the total refund to process, he then stated my total refund amount, which ended up significantly higher than my initial refund amount and claimed that I would need to have a minimum of 10% of my total refund in my account. Once I deposited the minimum that day, John had me make another Zelle transaction for verification purposes while having access via Assist Client to the point that my account balance was once again very low before trying to refund my money again. Claiming that that failed once again, he increased my total refund amount again and had me deposit more to then meet 25% of my total refund amount.
On August 18, John had me make 2 more Zelle payments to the point of me having a very low balance again only to tell me on August 19 that the total refund transfer failed again simply because I would need to have $5,000 minimum for the total refund amount (meaning more deposits and Zelle transactions) in order for the total refund to successfully process via Zelle. I called Citibank to inquire about whether there is a minimum from the incoming end to transfer money through Zelle, in which case they said no. I then refused to make any more deposits, wrote to [email protected] about my situation, called Best Buy and Citibank about my situation and blocked John's primary number. Unfortunately, John was still able to reach me using a different number (813-556-3523) to rush me to deposit, which I blocked immediately after ending the call. Then on August 20 in the late morning, John e-mailed me from his personal e-mail address and saying that my total refund would get canceled after 24 hours if I do not deposit and make Zelle transactions to get my total refunded. I blocked his personal e-mail address and [email protected] immediately. Thankfully, I have not heard from John since.
Since August 17, I began to gradually suspect that I may have been scammed but it was not until August 19 when I officially realized that I very likely have been scammed big time and I wish I had treated that initial e-mail the same way I treat other scam e-mails. Generally speaking, John had not been insanely threatening but he had dodged some of my questions, been manipulative and increasingly inconsiderate of my time and boundaries and demanding of my funds over time. He had been telling me not to mention anything associated with this mess to anyone.
Additional: I don't think John is a native English speaker for he speaks English with an accent and does not write English well. I hope that he is in the USA but I am aware that calls with USA phone numbers may not necessarily be coming from the USA. Also, some e-mails coming from him have landed in my spam folder.
Total number of Zelle transactions: 9
Total number of Zelle recipients I was asked to wire money to: 6