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Geek Squad Imposter/Spoof

Geek Squad Imposter/Spoof Reports & Reviews – Page 15 (362)

Received an email about an order I had placed ref # GPMLC-SLKHJ6-cEph. I called the above number and they said the company was Geek Squad. I asked them what the order was for and they said computer protection. I asked which type of computer PC or MAC and they said "all computers".

They wanted me to agree to a screen share of my bank account at which point I told them that this was a scam as I went through the same thing from "Amazon" - a purchase I never made ($1,000 iPhone).

There's a scam trying to renew Geek Squad and they are saying they are with the retail store from Best Buy.

Please report them and stop this scam!!!

Pushing email used to get me to call a phone number and get info. Large charge made me question wether I have actually gone to geek squad or my info was stolen (I have never used their services). I called phone number and the line has someone pick up identifying themselves as geek squad. I immediately hung up and wrote the review here.

they tried but fail. I call and they wanted me to give them access to my computer to "supposley cancel the member ship. I was at work when this happen. I had email back that I did not order any service

I called and they ask about my computer

Called after hours and he said that he would have to call me back in the morning around 9am my time. Done some research and found out through the better business bureau that it was a scam. They sent me an email about an invoice for a software update and subscription renewal. $364.00. that it would soon be deducted from my credit card.

Received this message, called the # and they tried to tell us this is a program that all computers in the world come with and if we wanted to continue using it or cancel, we would need to give personal details. Hung up and blocked caller.

Dear Customer,

We'd like to let you know that your GK IT Solutions subscription is set to auto-renew on October 27, 2021, and we've scheduled it for reactivation for another 12 months in accordance with the contract's terms. Your accepted bank account has been debited for $299.99. Within 42 hours, this will appear on your bank statement.

For your convenience, we've included the new plan's details below.

Customer Id: 58700839

Subscription Plan: 06AMC_PRO_OCT22

Validity: 12 Months

Amount: $299.99.

You can now amend or cancel your subscription while the process is still running.

Please contact us right away if you have any questions or need any clarification on the enclosed plan.

Regards,

Team GK IT Solutions

+1 507 312 2024

I received an email from Michael Rivera that my order was confirmed subscription renewal for Geek Squad. I do not nor have I ever had an account with this business or have ever given them a call and given my information. When I did call the number provided, they wanted to get into my computer to access it and said they had to do this in order to cancel. I could barely understand them because of their strong accent, but did not proceed because they should already have my information if I really ordered anything. I have not gotten any deduction from my bank yet. Here is the email I received.

Logo

Order Confirmed on Wednesday, 27 October 2021

It may take up to one business day for the transaction to reflect in your account. Below are your transaction details.

Kindly print this email and keep it in a safe place for future reference. your reference number is 6A8JXDJ82

Transaction

Order Details Order Number: 6A8JXDJ82

Subscription Renewal Team

Model: 6A8JXDJ82

Shipping: 10/28/2021

$498.00

Delivery Date

10/28/2021

Need help?

If you have any question about the transaction, please contact us on

1-844-518-2248

If you didn't create an account using this email address, please ignore this email or unsubscribe.

10/26/21

Received email from GeekASquad stating that they are automatically renewing my subscription for a PC. I never had a subscription from them. They said they can cancel if I provided information for them to connect to my computer; Ah!! that's the catch. I told them I would sue them for any renewal and that I was providing their information to the Better Business Bureau for Fraud. The caller's language is SouthEast or Indian subcontinent. They also have an invalid email 21@GeekASquad InC.

The cost of the subscription renewal was $221.18

Guy sounded pretty upset...too bad creep!

******** ******** ******************************

Monday, 25 October 2021

logo

Hi ******** ********,

I would like to thank you for requesting your next service ref CBWCV-PNA7C7-jMBS to us. Your order has been processing by our company.

I have received your order which was submitted with (a*****************************) has been accepted on Monday, 25 October 2021.

The amount is $ 529.00 USD and Trxn no- 652471236-FQ will be deducted from your account.

It may take up to 24 hours to reflect the transaction in your account history. Soon you will get another letter with shipping details.

If you have questions or want to cancel the order call us at (800) 513-2946 right directly.

Best Regards,

Cristy Rodriguez

logo

If you are not the intended recipient (******************************) notify to me immediately with your reference number to (800) 513-2946.

They claimed they were renewing a service. I didn’t remember signing up for Greek squad and they said to cancel the service they needed me to download an app so they could access my phone and tell me what to do to cancel the service. They kept trying to get me to access my bank account through Apple Pay and I told them I’m not putting in my bank information. They said then try my debit card. Luckily my back devoted my debit card without calling then. They were able to access my credit cards because the app they were able to see everything. This happened a few hours ago. I don’t see any attempts on my credit cards as of right now. I finally gave up and said I would dispute this with my credit card company because what they were trying to do made no sense and hung up

I was sent an email from Geek Squad saying a bill would renew for the amount of 581.00 tomorrow. It also said, I should contact the number listed to cancel the subscription. When I called it was a foreigner, who asked for an invoice number. I immediately knew it was a scam when he verified an address that I hadn't lived at the time of the invoice. When I told him I was reporting him to the ScamPulse.com he hung up in my face. Do Not Click ON THE Link!! It is a phishing scam!!

Fake notice of Geek Squad tech support renewal annual charge

I received an email notifying me that I would be charged for an annual fee of $349.00 to Geek-Squad . I have no business with Geek-Squad. Nor have I ever asked for the service they were attempting to charge me with. I have notified my bank and the fraud alert program associated with my cards.

This is the text of Email I received.

"Dear Customer Your Personal Subscription with GEEK SQUAD Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services. Customer Support: +1-855-563-1848; Order Number: 17589GS-58496.

PRODUCT DESCRIPTION

Account Type; -Personal Home Subscription

Product: -Geek Squad PC Support

Quantity: -1 year

Tenure; -3 years

Payment Mode: -Auto Debit

Renewal Amount: -$489.99

This Email Confirms That You've Renewed Your 3 Year Subscription to Geek Squad For $489.99 on September 27, 2021.

This Subscription Will Auto Renew Every 3 Years Unless You Turn It Off, No Later Than 48 hours Of Before the end of Subscription Period.

To Cancel the Subscription, You Can Reach Us at +1-855-563-1848

Regards

Geek Squad Team

GEEK SQUAD PC Support LLC

9090 Destiny USA Dr, Syracuse, NY 13204, United States"

An email was sent to me from Geek Squad. It says that it charged me $499.99 for a subscription. This was an unsolicited account. Beware.

Received an email stating my subscription renewal had been processed for technical support from Geek Squad. I have no such subscription.

I received an e-mail from an individual claiming to be "Geek Squad". He/ She claimed that my account # was GP21923 and I owed $449.00 on my account and they would debit my credit card for that amount in 72 hrs. and I could call and recoup some of this amount. I used the Geek Squad several years ago at Best Buy in Lafayette, LA and cancelled it after my first year.

I received an e-mail, (my e-mail address is: [email protected]) that states: WE ARE RENEWING IT FOR YOU

Dear Customer Your Personal Subscription with Geek Squad Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With the Services.

Customer Support - + 1-866-653-5317

Order # 16589GS-59856

Product Description

Account Type: - Personal Home Subscription.

Product:- Geek Squad PC Support

Quantity: - 1

Tenure: - 3 Years

Payment Mode: - Auto Debit

Renewal Amount - $489.99

This Email Confirms That You've Renewed Your 3 Year Subscription to Geek Squad For $489.99 On September 25, 2021

This Subscription Will Auto Renew Every 3 Years Unless You Turn It OFF, No Later Than 48 Hours of

Before the end of the Subscription Period

To Cancel the Subscription, You Can reach us at + 1-866-653-4317

Regards

Geek Squad Team

Geek Squad PC Support LLC

9090 Destiny USA Dr, Syracuse, NY 13204, United States

I time when I received the above e-mail, I was freaking out, and I knew that I did not have a subscription with Geek Squad because I cancelled it when I purchased my printer in 2020, but then I was panicking and I did not bother to check my credit card first to see if there was any charges in the amount $489.99, so I called the phone number that was provided. I spoke with a live person and it sounds like it was from INDIA. I went along with the conversation and when he ask me if I was using my mobile phone, my answer was NO and he informed me that I need to use my cell phone so that we can continue the conversation while I was driving on the way to the grocery store, because he informed me that he provided me too much credit on my account, instead giving me the credit of $489.99, he said that he accidentally entered $1,489.99 and that I had to go to the grocery store and return the $1,000.00, that's when I hung up.

I contacted my financial institution last night to inform them the scenario and to date they are still working on it. I am not able to log into my account at this time until MALWAREBYTES that I have subscription for virus will be finished.

I got an email from them this morning saying if I didn’t call to cancel my subscription I was going to charged $539.99 for renewal. So of course anyone who see that will call. I called I gave them the invoice number and they had my name and address info. I told him I didn’t know what this was for and wanted to cancel and he said I needed a computer to do so. I told him I didn’t have one and he got mad and started being rude and raised his voice and then I asked for a manager and he hung up.

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