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Geek Squad Imposter/Spoof

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Geek Squad Imposter/Spoof Reports & Reviews (333)

- Columbus, MS, USA
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said they were renewing norton security

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- Glendale, AZ, USA
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Email saying subscription payment coming Invoice deleted for $213.00 plus $10 shipping and handling I told them to cancel and they said I had to open my computer and put in cancelation code while on the phone I assume giving them access. They could give me no dates no credit card from before why $10 shipping and handling charge for tech support??? They did say my computer would be shut down at midnight ( dramatic) and spouted off charges to get it computer turned back on. Of course now since I asked I should get a call back from supervisor . I called Geek Squad and they wouldn't give me any help saying they had thousands of phone numbers when asked to verify address I got yeah we have some offices down there I googled it and no Geek Squad Very disappointed in lack of help from Geek Squad. So here I am! Of course it was so noisey I could hardly understand them like typical mill. This kept screwing up

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- Longmont, CO, USA
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I called the number and was told I would get an email with a link to create an account all so I could decline the service.

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- Litchfield, MN, USA
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I received an email on June 26 telling me that GeekInfinity was “re-enrolling” me in their service...for $379.00.

I don’t know this company, never used this company. Their phone # is no longer in use.

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- Dundalk, MD, USA
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This company is acting as the Best Buy Geek squad

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False claims: Provided online support service, restored preferences to profile, and addresses a direct payment of $289.95.

Called the number and spoke with a man named 'Davit'. He hung up on me when I wouldn't give him my name.

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- Pembroke Pines, FL, USA
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I made a service purchase from BestBuy by phone for tech support but not at this price. Then later I see this email stating a renewal charge for $349.51 for a year. I didn’t order this…

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We Are Renewing It For You

Dear Customer,

Thank you for choosing Geek Squad Pc Support with us. Today Subscription Will Be Auto Renewed automatically with $ 399.99 on the same account provided to us.

Customer Support- 8004013621

Order #16589GS-59856

Details are giving below -

Account Type:- Personal Home Subscription

Product :- Geek Squad PC Protection

Quantity :- 1

Tenure :- 3 Years

Payment Mode:- Auto Debit

Renewal Amount - $ 399.99

This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $ 399.99 On May 27 2021

To Cancel The Subscription You Can reach Us at +1 8004013621

Regards

Geek Squad Team

Geek Squad LLC

31350 Courthouse Dr, Union City, CA 94587, United States

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Dear Customer,

Thank you for Choosing Geek Squad Protection From us .

Today the Service Will Renewed Automatically with $399.51 on the same account provided to us.

Customer Support :- +1 (800) 674 - 0637

Product Details Below : -

Order ID: GKS14766 Date: 26-05-2021

Description Amount

--------------------------------------------------------------------------------...⇄ />
Geek Squad Advanced Protection $399.51

--------------------------------------------------------------------------------...⇄ />
Total $399.51

--------------------------------------------------------------------------------...⇄ />
Note :- Charges will appear on your statement after 8 hours once debited.

If you have any query about this invoice or if you want to cancel the subscription.

You can reach out to our Customer Support Team +1 (800) 674 - 0637

You may review your invoice history at any time by logging in to your client portal.

From,

Account Team

Geek Squad LLC

7550 N Blackstone Ave, Fresno,

CA 93720, United States

Contact No. +1 +1 800.674.0637

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- Murrells Inlet, SC, USA
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IN DECEMBER AFTER BUYING A BOUSTER FROM NETGEAR I HAD SOME PROBLEMS TO INSTALL IT HAVEVER WITH THE BOOSTER I HAD A PHONE # INCLUDED TO ASK FOR HELP. I CALLED THE NUMBER AND THE GEEK SQUAD TECH SUPPORT RESPONDED AND HELP TO RESOLVED THE INSTALLATION HOWEVER THEY HAD TO ACESS MY MAC TO DO IT. WHEN IN MY COMPUTER I WAS TOLD THAT I HAVE A LOT OF PROGRAMS RUNNING ON MY COMPUTERS AND THEY WERE TAKING INFO FROM ME. THEY TOLD ME THAT I NEED TO HAVE A FIRE WALL TO STOP THAT AND THEY WILL INSTALL ONE AND A LIFE TIME PROTECTION FOR LIFE WHICH I DID FOR $499.499.99 HAVE THEY INSTALL ANYTHING ???.HOWEVER ON MAY 11 I RECEIVED new invoice for $299.90 for protection 360?? I call them (866-216-0304)

to be told that was a mistake and they need to access again my computer to remove the new product. Stupid me I allow it and I one point they ask me to log in my bank account to refund the $ naturally they were looking for my bank account # because their invoice was only an invoice they didn't have to kn ow my bank account they only they have to do was to cancel the invoice. After arguing with the technician he told me that I need to talk to his supervisor, this arrogant person told me that it was a normal procedure and that if I wasn't complying he will charge me $899.99 right away for loosing their time . This company Geek Squad should be flagged and police should be involved because they are scammer that access your computer to access bank account and other personal informations.

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- Spanish Fort, AL, USA
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I received this email today claiming that I had ordered something and to call them if I needed to dispute it.

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- Jessup, PA, USA
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I called this number 3 times. This man hung up on me when I suspected to be fraud. I then called corporate which is also listed under Best Buy. Corporate states that this is a fraudulent account. They are trying to tske money out of my account which I never authorized. I haven't had this type of service on my computer for over 10 years. The man wsnted me to go on this computer so he could access my account which I never initially had. He also ststed that funds were to be taken out of my account. I called my bank also about this and they were going to charge me money to stop payment on an account that I never authorized. This us not fair to me because I am being charged for something i never authorized. I am in between a rock and a hard place, because its not my fault

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- Grants, NM, USA
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Email says money taken out for firewall! I never ordered this product! Called them! They wanted me to go to my computer! I hung up! I am not going to give them anything!

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- Brooklyn, NY, USA
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Under name of Geek Squad, emailer informs me that protection plan subscription has been renewed for $350 and to call 337-252-2085 to cancel. Upon calling, I was asked by so-called manager to access Team Viewer to process my cancellation. When I said I was using phone and could not, manager changed his tune and gave me a cancellation number. Both email numbers 337-252-2085 and 802-214-3243 answer as Geek Squad cancellation hotlines.

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- Meridian, ID, USA
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The email said they are charging me $426.46 for a product I did not order. It is supossed to be a one year contract to monitor my computer.

I did not request or order this product.

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- Eastlake, OH, USA
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Email received 4/19/2021 attempting to notify of an online charge of $299.00 for some supposed security software. Called the "customer service number" about cancelling this charge where the person (not identified) proceeded to insist that he had to access my computer to be able to cancel it, never answering my questions why. I gave no personal data of any kind.

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- Marietta, GA, USA
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I was sent an email as billing team [ from [email protected]] thanking me for paying subscription for geek squad. There was a number to call to cancel the subscription - when i called the number 2015783964, someone called Steve Wilson [ obviously a fake name] asked me to download team viewer and give my personal information. when i confronted him, he disconnected the phone and called me from a different number [6197869193] and was very inappropriate with me- catcalling and trying to flirt.

I hope they get caught and brought to justice.

kind regards,

 

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- Fort Wayne, IN, USA
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Received an email from "Geek Squad" yesterday, March 18, 2021. It says that your subscription will be active in next 24 hour. We have charged your $199.99. Please note this order no. for future use. Your order number: OD12748755584. If you want to cancel your subscription Reach us immediately Geek Squad. Customer Support Number 1-734-412-4425. I called the number they gave and requested a cancellation and money back. They said the only way to get reimbursed was to go to our online banking and they would return the money they supposedly charged. After getting the online banking on, they then got into our system and showed that they deposited $32,000. I saw what was going on and asked to remove it immediately. They said the only way we could return their money was to send a wire transfer to Bankgkok Bank Public Company Limited: Swift Code: BKKBTHBK: Bank Address: 333 Silom Rd, Bangkok, Bangkok 10500, Thailand: Account Number: 694-057-4178: Receiver Name: Kanlaya Suanset: Home Address: 31 MOO 7, Bueang, Phetchabun, Thailand: Amount: USD: I then had my husband on the phone with myself and the caller. We refused to continue with the process. We told them we were going to report the incident. We believe they had access to our account. So we froze our account and contacted the 3 bureaus to inform them of the problem.

What else can a person do to protect themselves from anything else happening? Thank you.

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To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

+1(888) 819 9156

 

Sincerely

Kayen Oden

 

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact

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- Malone, WI, USA
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I received a letter that said we will auto renew your plan and charge $499.99 against your account. They gave me an order customer ID number and the phone number to contact if I wish to cancel and signed it the US geek squad customer service. This is a scam! Do not respond to the email hopefully the Better Business Bureau can catch these guys for us.

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Geek Squad Imposter/Spoof Contacts

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Phone:
+1 (802) 214-2006 0 0
+1 (888) 271-1578 0 0
+1 (805) 725-5623 0 0
+1 (802) 466-6734 0 0

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