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Customer service

Customer service Reports & Reviews – Page 11 (215)

- Greenbrier, AR, USA

Stated he was from customer service, then asked "Can you hear me?".

- Las Vegas, NV, USA

Asked if "I could hear them ok" to record my "yes" response.

- Florissant, MO, USA

I answered the call form the number above and a male, what sounded like, recorded voice said, "Hi, this is Josh from Customer Service, can you hear me all right?" I hung up immediately because I read about the scam where the caller will ask you a question to try to get you to say "yes", so they can record your voice to use it for fraudulent transactions.

- Ponte Vedra Beach, FL, USA

I received a phone call 9:10am January 30th from 904 421 8166 from a man saying it was customer service ironically I was expecting a call from customer service from another matter so he says can you hear me and I say yes I do and then it goes into a sales ad and I could a clicking noise like I was being recorded son I hung up realizing this was not the call I was expecting .The local area code is the only reason I answered. Hopefully I'm not a victim of a scam but I wanted to report it in case.thank you

- Warrendale, PA, USA

Caller called and asked if I could hear them. Once I answered Yes, they told me I won a trip and then I hung up on them.

- Circleville, OH, USA

the caller asks CAN YOU HEAR ME OKAY?

I just heard about this on the news the other day but didn't think quick enough and I answered YES, now I'm worried that charges will appear!

- Saint Charles, MO, USA

An automated phone call from an english speaking male voice. Very loud. Asked if I could hear him ok, then paused for a couple seconds. I did not respond and it moved on in the automation without my response. I then hung up. Total call time was 11 seconds.

- Phoenix, AZ, USA

Caller said he was from customer service and asked if I could hear him. I said yes. Then he went on to describe a sweepstakes for a Disney vacation. I said I wasn't interested but he keeped talking. It was only then that I realized it was a recording.

- Cecil, PA, USA

As close as I can remember...

"Hi, I'm with the customer service division. Can you hear me okay?"

Then I hung up.

Just want to make sure that the number they called from is logged here to be investigated

- Miami, FL, USA

Caller said " this is Joshua from customer service. Can you hear me?"

- Birmingham, AL, USA

I answered the phone and a voice said "this is customer service can you hear me? "

Sadly I had already heard about the scam but I had just ordered delivery food and thought it was the driver or the business.

- Easton, PA, USA

it was a man who answered the call saying he worked for customer service then asked if i could hear him... after i said yes, i realized it was a pre-recorded conversation about how i could go on a cruise. I hung up. but he has me saying "yes"

- Taylor, MI, USA

"Josh" asks first if you can hear him, using a recording of your voice saying "yes" to authorize transactions.

- Grand Rapids, MI, USA

I believe this was a "can you hear me" scam. He refused to answer what company he was from and I sensed it was a recorded message.

- New Berlin, WI, USA

I received a call today from the above number and he said he was Josh from Customer Service and asked if I could hear him and answered yes. He then started telling me I won a trip so I just hung up and now just read about this scam so reporting it.

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