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Customer service Reports & Reviews (214)

- Leawood, KS, USA
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I received a telephone call from a local number. I answered, "This is Scott" and the response was something like, "This is X from Customer Service. Can you hear me ok?" I did not respond and then the speaker (now obviously a recording) went ahead with some script. I had recently read about calls where they try to get you to say "Yes" so that they can then charge you for some service and use your recorded "Yes" response to show you had agreed to the purchase. I hung up.

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- Fairfield, CA, USA
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Said this is customer service can you hear me ok? I said yes then realized it was a telemarketer calling so I hung up then remembered seeing something about a scam like this one. I thought it was from a company I had called about a lazy boy chair we had purchased that less than a year ago and the fabric is so thin we called to get it repaired or I would never have answered the person normally I hang up on this type of call

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- Sebastian, FL, USA
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With customer service and wondered if I could hear him okay, said "yeah". Then proceeded to tell me I was able to win a free vacation

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identified themselves as customer service then asked if I could hear them

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- Nashville, TN, USA
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I got a call from 'customer service'. They immediately asked if i could hear them. I responded yes, then realized what i had done and hung up immediately. The line is constantly busy now and no one will return my call.

This sounds like a local scam that has been happening in the Nashville area with 615 phone numbers.

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- Wichita, KS, USA
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Automated call "This is Josh in customer service" "Can you hear me?" I then hung up without responding.

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- Sandy, UT, USA
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caller called and said he was with customer service. asked if I could hear him ok. it was early in the morning and I wasn't quite awake so I said yeah, he then went into you've won a vacation to Disneyland and I said not interested and hung up. I hope nothing comes of this.

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- Greensburg, IN, USA
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I received a phone call. The lady said Hi this is (name) from customer service, can you hear me? I don't remember the name she said. But she sounded very friendly. I hung up right away.

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- Appleton, WI, USA
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The caller asked if I could hear them. I hung up. This was the second call from this scam I have received.

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- North Highlands, CA, USA
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Woman called stated she was from "customer service" asked "can you hear me?". I immediately hung up.

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- Minocqua, WI, USA
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The gentlemen said, "Hi, this is *can't recall name* from the customer service department, can you hear me okay?" and I said, "Yes," and then I could tell it was a recording so I immediately hung up. I'd heard about these scams before, but it happened so fast I didn't think fast enough, and we are in the process of looking for new cars so it wouldn't surprise me if we received a call from a customer service department.

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- Omaha, NE, USA
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Received phone call from 402-769-0206 . Scammer asked about ability to hear conversation, identified as customer service. Forgot to hang up before saying "yes" then remembered about the "YES" answer with that robocall scam. Caller giving away free trip/vacation to somewhere. Call occurred 2-17-2016 approximately 3:20 pm through my cell phone number. Caller ID from NEBRASKA.

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Recorded voice said that her name was Emily(I think) and that she was from Customer Service. Then she asked if I could hear her okay. Then she began talking about the vacation that I was to receive and I hung up.

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- West New York, NJ, USA
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on friday 2/17/17 i recieved a call from 2014279891 when i pick up the call. the voice on the other end said this is josh from customer service can you hear me ok. i hung up.

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- New Port Richey, FL, USA
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A man's voice said they were from customer service & could I hear them okay. I said yes & the manr started to say that I've won a trip. At this point I realized it was a scam & said no, thank you & hung up.

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- Kenosha, WI, USA
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Caller immediately asked "can you hear me?" before offering a free trip to Disney. May be part of the "can you hear me now?" scam.

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- Huntington Beach, CA, USA
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Caller indicated he was with Customer Service and asked:

Can you hear me ok?

I asked "You is this?"

Then hung up...

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- Billings, MT, USA
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They said they were from customer service and asked if I could hear them. I said ya and there was a pause then they said I had won a free trip and at that point I hung up

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- Stillwater, MN, USA
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Received phone call from the number. This is "unknown" from customer service. Can you hear me ok?

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- Boca Raton, FL, USA
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Upon answering a call from an unknown number, a female stated her name and said she was from customer service and asked me if I could hear her. I immediately hung up.

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