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Customer service

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Customer service Reports & Reviews (215)

- Alton, IL, USA

They called my and tried to get me to say "yes"; I was in a hurry and fell for it when they asked me if I could hear them.

Caller (which was a recording) identified himself as Jason from Customer Service and asked "can you hear me".

Person identified themselves by their first name, John. Then they asked if I could hear them OK. I realized it was the scam where they tried to get you to say yes so that they can bill your phone number and the like. I hung up.

A man called our landline at home and said he was with customer service on a recorded line but did not identify with what company or matter he was calling about. Before anything could be said, he immediately asked, "Can you hear me ok?". I said nothing (I've heard about these Scammers on the news) and hung up the phone.

- Davis, CA, USA

Idenified themselves as being from my customer service dept and cani hear them ok?

Then went on to try to sell me

- Richmond, UT, USA

They called and said their name was Emily from customer service and explained about a vacation I could qualify for. They asked if I had at least one credit card to which I answered "yes". They then told me not to hang up as they were going to transfer me to another representative. I hung up at that point.

I do not know if my accounts will be charged at this point, I just know they were asking questions to get me to say "yes".

- Farmington, MI, USA

Caller said he was from "customer service" then asks "Can you hear me ok?"

I got one of those "can you hear me?" Calls where they try to record people saying "yes" so they can commit fraud with the recording. I accidentally said yes before I realized what it was. I am unsure of what they will do with the recording.

- Monroe, LA, USA

This was the "can you hear me?" Scam. I did not respond and hung up. Also blocked the # on my cell phone.

- Duluth, MN, USA

A mans voice said Hello, this is (don't know name) from customer service, can you hear me okay? I responded yeah and hung up when I realized it was a scam.

- Finley, TN, USA

They did not say my name or what company they were with, just that they were from customer service and asked if I could hear them.

- Saint Louis, MO, USA

I think this might be a "can you hear me" scam.

- Conway, AR, USA

Asked me if I could hear them okay in an attempt to get me to say yes.

- Kingsville, MD, USA

Received a call from this number and he said "This is Josh from customer service, can you hear me ok?" I said "I can't talk now" and hung up. I did not say yes or no.

- Danville, KY, USA

Asked if I could hear him clearly. Had already heard that it was a scam.

- Oviedo, FL, USA

Female calling she was from customer service and asked if I could hear her okay.

- Des Moines, IA, USA

The phone call started with the caller asking me, "Can you hear me okay?"

I said "yeah"

Then he (male-sounding voice) proceeded to ask me about my eligibility for a credit service.

I then said "no" to all questions he asked, and then I hung up.

- La Vergne, TN, USA

I received a call saying This is customer service can you hear me. Then the recorded voice on the phone says congratulations you have been selected for a cruise. I hung up after that.

got a recorded phone call. the recording says:

"hi this is jonh with customer service, can you hear me?"

"great...." i hung up at this point

- Tucson, AZ, USA

received a phone call asking if I could hear the person OK, was what was described in ScamPulse.com alert where the intent is to record a "yes" answer. I hung up as I was being given the good news I was selected for a free vacation

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