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Customer service Reports & Reviews (215)

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This is customer service

Can you hear me ok ?

I said yes

He said you been choose to win a vacation

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- Fishers, IN, USA
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a man called saying that he was with "Customer Service." He asked me, "Can you hear me?" I answered "yes." He then went on to talk about a condo plan and I hung up. Once I hung up, I vaguely remembered something about a scam concerning "yes." That's why I'm reporting this.

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- Bryan, TX, USA
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A man's voice said, "Hi! This is Eric from customer service! Can you hear me??"

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I answered the phone & a man on the other end said, "Hi! This is [name?] from customer service... uh, can you hear me okay?" He sounded very friendly & charismatic. I was distracted, not paying attention, and I responded, "yes." There was a pause & then he said, "Great! You've been preselected for..." At that point I realized that it was likely that scam I'd heard about, and I hung up the phone.

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- North Royalton, OH, USA
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I received a call starting with "can you hear me" I answered yes, then recalled what I had seen on the news about the scam, he was starting to tell me how I had qualified for a vacation as I hung up on him.

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- Fort Lauderdale, FL, USA
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Asked can you hear me? Unfortunately I said yes then realized what I had done and hung up. When the number is called it is answered with Thanks for calling the survey you were called for is now closed please press 9 to be removed from our mailing list.

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- Dumfries, VA, USA
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Hi, this is Phil ftom Customer Service. Can you hear?

Unaware of scam and answered 'yes I can'. He continued on saying how I won a Disney trip, asked if I was interested. I said No, not interested as he talked over me and I hung up immediately. Call happened today, 2/11 @ 9:06am reporting incident 2/11. Husband informed me of the scam.

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"Josh from customer service" asked if I could hear him ok, and I said yes. Then I immediately remembered seeing on Facebook a warning about recording you saying yes to use in a scam for proving old to purchase something, and I hung up.

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Can you hear me

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- Salt Lake City, UT, USA
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I just got a "can you hear me call" from a scammer. Sadly, I did say yes, but then hung up immediately.

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- Blue Springs, MO, USA
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Received a phone call. There was a delay and then a recording started " Hi, this is Jim from customer service. Can you hear me ok?"

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- Tullahoma, TN, USA
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...answered the phone..."this is josh from customer service...can you hear me ?...i didn't respond...he said 'OK'...i hung up before he had time to say anything else...had seen a news story about this scam in the past few weeks...

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- Kansas City, MO, USA
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I had a man say he was from the customer service department and ask if I could hear him ok. I said "yeah" and he went on to tell me how I could win a vacation

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- Asheville, NC, USA
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said he was from customer service & asked if I could hear him. I said yes, then he offered me a free vacation to Disney World. At that point I knew I had been scammed & I said "go to hell" & I hung up. I called the number on my caller ID & a message said that the survey was closed & if I wanted to get on the do not call list to press 9, which I did only to see the message on the ScamPulse.com web site that I shouldn't have done that.

Now I have to wait to see what happen next. I did not give him any account numbers or names.

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- Wabash, IN, USA
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Caller stated "this is Josh from customer service, can you hear me?" did not give from where he was calling. I had heard about this a week or so ago so I did not answer, I just hung up.

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- Argos, IN, USA
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The Can You Hear Me Scam, came thru on my company phone and I was distracted and said YES prior to realizing what was going on so I answered their other 2 questions NO and then they hung up.

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Same type of scam as the "Can you hear me" scam only the question being asked is "I would like to speak to the homeowner, are you (said my name). I responded with "Speaking". They then kept asking questions that would normally be answered with a yes or no under the disguise of being energy efficient because of the carbon tax/footprint. They said my address and wanted me to confirm. This is when I terminated the call. We have received a total of four calls of this type within a half hour.

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- Auburn Hills, MI, USA
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Received phone call stated "This is josh from the customer service department, can you hear me Ok?" I responded "Yes" there was a pause and then continued "Ok good you've been preselected to win a vacation " and that's when I hung up. I believe it to be the "can you hear me" scam that I read about.

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My cell phone rang, I answered. The person said this is customer service can you hear me? I thought it was someone from my work since I was out on a work site visit, and when I said yes, they hung up. When I called the number back, it said the survey was now closed and the call ended. The number did show on my caller ID. It was 314-627-1434.

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- Riceville, TN, USA
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Received a call on my cell phone at 4:38 pm on Feb. 8th 2017. The caller identified himself as Josh with customer service (did not indicate what customer service) and asked "can you hear me?" I didn't respond and immediately hung up. I had heard on the news that was a recent scam making it's rounds where the caller was trying to get you to say YES.

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