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Customer service

Customer service Reports & Reviews – Page 10 (215)

- Miami, FL, USA

The initial "can you hear me" question followed by we have won a family vacation. Do I have a credit card...

I keep asking who it was until they hung up on me

- Moscow Mills, MO, USA

On January 23,'17 I received a call. He said hi I'm Josh with customer service... can you hear me ok? I was caught off guard and said yes. Then I could tell it was a recording saying I qualify to win a trip. I hung up right away then with a sick feeling knowing they had me saying yes. I wrote everything down. Now, just over a week later, it's all over the news as a scam. Who knows what they will do with this recording.

- Berwyn, IL, USA

Unassigned number called home phone and when picked up, a recorded man said "Hi, this is Josh from Customer Service. Can you hear me now?" Being aware of this scam by the local news, I instantly hung up the phone.

Asked "Can you hear me alright?"

I did not answer and hung up.

- Des Moines, IA, USA

I was called by an employee and told that they had a refund for me. I finally got tired of being harassed so I gave in a ok them to give me my refund but instead they took 125 dollars out of my account then proceed to call me and taught me about it I really wish I had access to the ppl who did this but for now if u could flag them or at least inform others so they don't get caught in the same trap.

Asked "Can you hear me?" I answered yes before I remembered I had heard of this scam.

"Hi, this is Josh from customer service. Can you hear me?" I hung up and did not answer

- Mission, KS, USA

Phone call started with him saying he was calling from "customer service" and then asked of I could hear him clearly. I answered "yes" and he started saying I won a free trip then I hung up. After that I remembered reading an article about scammers recording my "yes" to authorize payments.

- Glen Burnie, MD, USA

The man identified himself as being a Customer Service representative, and then asked if I could hear him okay. Possibly a "say yes" scam. Then he proceeded to tell me I had been selected for a free vacation. I hung up.

- Beaufort, SC, USA

Received a call today, the person on the phone said, "Hi, I am Joshua from customer service, Can you hear me? I have read in the paper and heard on the news about this scam. I hung up without answering the question, but just letting people know it does happen!! Do not know if it is attempt to take money, but I was not giving him a chance to try.

- New Castle, IN, USA

An automated system called and said "Hello this is (name) from customer service can you hear me?" I said yes and there was a pause then it started talking about my car warranty and asked if I wanted to continue. Which by the way I said no and the call was disconnected.

- Cornelius, NC, USA

He said this is Customer Service, can you hear me? I said from who and I could tell it clicked over to a recording about a cruise. I hung up.

- Grand Rapids, MI, USA

Received call a few days ago in the morning, caller said they were from Customer Service (did not give company name) and I asked if I could hear him. I said yes, then he told me I am the lucky recipient of a package to Disneyworld and he just needed some info from me. I asked him to state the company name, and he said, "Ok great, I show you are at least 28 years of age, is that correct?" At that point I hung up. Sorry I don't have the number still but I just saw an article about this scam on Wood-tv and wanted to report it.

Man's voice, "Hello, this is customer service. Can you hear me ok?"

I did not respond and just hung up the phone

Recieved call from number listed above and when I answered, the robotic voice said- Hi, this is Josh from customer service. Can you hear me okay? I had just heard about this scam on the evening news so knew to hang up and not say anything.

- Pittsburgh, PA, USA

The number above called me, said it was, "Dan from Customer Service, Can you Hear me? " When I replied with a dragged out, "yeah, " it proceeded to tell me that I have the opportunits to go on a vacation to Disney/Orlando.

Concerned that they will attempt to use voice response to access other information /accounts. Recently occurred; and, nothing attempted as of yet.

- Cudahy, WI, USA

Said this is customer service. Can you hear me ok. I just heard in the news that they will record you when you say yes and use your voice to say you owe them money

- Delaware, OH, USA

Caller said: Hi, this is Josh from customer service, can you hear me?

- Douglas, OK, USA

On 1/27/2017 I got a call from 580 823 8291. They were supposedly from a job employment website but I cant remember the site. The call started with "can you hear me now" and I said yes. Now I am afraid they will record me saying yes and steal from me with that. They asked if I was interested in going to school but didn't say where. I said yes to that also I think. I said I had student loans and they hung up on me.

- Saint Louis, MO, USA

Caller said they were customer service and could I hear them. I said" yes." They proceeded to tell me I was selected for a trip and I hung up. I did not hear about this scam until later in the day.

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