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ACS Reports & Reviews (199)

• Apr 06, 2021

Victim Location 21136
Type of a scam Debt Collections

In was contacted from Debt Collection Agency from New York called ACE [email protected]

There claiming I owe $2508.40

Have read other stories on here with the same exact email. Just different amounts. Be careful there targeting senoirs, and someone vulnerable.

• Mar 25, 2021

Victim Location 25530
Type of a scam Debt Collections

I immediately looked up this "company" and it said they had been actively scamming people and threatening with legal action for debts in 2013-14. They claimed I owed a what appeared to be a check/cash advance company and the thing is I haven't had checks literally in years which raised a red flag immediately. They threatened to put out a warrant for my arrest with my local court house but, because they could tell from their investigation I was a genuine person and had never been charged with fraud before, they were going to give me a chance to repay my debt. I received a phone call like this many years ago and I know that scams resurface. They ask you to call them but give no phone number. They also mention United Legal Investigation Bureau had stated 3 serious allegations against me: Violation of Federal Banking Regulation; Collateral Check Fraud; and Theft by Deception. They also threatened to seize any moveable assets or garnish my wages. The check or loan amount listed was $1400 which I wouldn't have been eligible for based on my earnings at any cash advance establishment.

Don't we have enough problems without these email type terrorists coming at us by email?

• Mar 18, 2021

Victim Location 43116
Type of a scam Debt Collections

Phone Scam - I received a phone call today from someone asking for my husband. When I told the caller I was his wife and could help he proceeded to tell me he was calling from ACS for payment of a past balance over $400 (I don't remember the exact amt). I asked him what it was for he told me Work Health. I advised my husband has worked for the same company for 30 years and has never been to work health. He said "well it is a very old balance from 2015" I insisted he had the wrong person. This person not only read off my husbands full legal name but also had his social security number. I asked for more information about the balance so he gave me a "claim number". When I asked for a phone number to the company to inquire further he said he didn't have it. Then asked if I was declining to pay. I said "of course because this is not for my husband". He said he would mark it declined. When I asked for more information he hung up. The phone number the person called from was 833-637-0274.

• Mar 16, 2021

Victim Location 78023
Type of a scam Phishing

Stay away from ACS INCORPORATION

• Mar 09, 2021

Victim Location 70637
Type of a scam Debt Collections

Under the FDCPA Act of US Govt, you are found to be the debt defaulter of my Client ADVANCE CASH SERVICES. Now the company has decided to put this case in Court House. As Attorney, I am sending you some Case related details and within seven to ten days you will get the court paper at your doorstep.

Court House Address : United States Courthouse

801 North Florida Avenue

Tampa, FL 33602

Total Fees $3250.00 (Including Court Fees, Attorney

Taxes and Loan Amount with Interest)

PAYMENT DUE- $988.00 ($320 Monthly $240 Biweekly $160 Weekly)

ONE TIME SETTLEMENT AMOUNT - $680.00 TODAY ONLY OR HALF

Case File :- USA-457821

PS. In Next 72 Hours, Court Summons Copy will forward to you and the nearest Police Station.

Regards,

ACS LEGAL DEPARTMENT.

this was just the beginning. almost 40 emails later they tell me to get a prepaid card to make a payment to them and only a prepaid card.

• Mar 08, 2021

Victim Location 90302
Type of a scam Debt Collections

Received numerous emails from a "Mark Smith" claiming to be Senior Investigation Officer and Senior Attorney (Debt Collections Team). This individual used improper grammar from the beginning. Said he was from ACS Incorporation. He went from saying that I owed $1249.68 but I could settle for $750. Then he said that once my documents would be "downloaded" into court, I'd have to pay $4206. I decided to entertain this individual and asked for a copy of the agreement I electronically signed. He would not send me anything and claimed that because it was done thru the payday website, he did not have a copy of the agreement. I asked for a phone number to the collection's agency he was with and he claimed that because of CoVid, they were operating in a small team so they didn't have a phone number and all contact was via email. He gave me a "headquarters" address in New York that is not associated with ACS Incorporated. Being that he claimed he was an attorney, I asked him to give me his Bar Number. He ignored my request every time. I work for a law firm so I knew what to ask for. This Mark Smith continued to go round and round ignoring my requests and would basically just copy and paste previous emails trying to scare me into sending money for payment and avoid court. I found complaints on ScamPulse.com so I copied and pasted the link as well as other complaints with similar verbiage. Once I did that, I received an email from him claiming that it was an arrest warrant and I would be arrested at my home in 6 days. Again, I continued to entertain him and thanked him for the "warrant" and said I would show it to the attorney at work. I also mentioned I have friends in law enforcement as well as in federal law and I am aware that warrants are not issued via email. Lastly I asked Mr. "Mark Smith" if he could share with me the method of payment out of curiosity. The next email made me laugh and confirmed the total scam. This individual asked me to go to either a Walmart/CVS/Walgreens/7 Eleven/Family Dollar/Rite Aid/Dollar General and purchase a Vanilla Card. A Vanilla Card is basically a prepaid card. He asked me to email him back and include my full name, 16 digit card number, "Expiry" date, CVV code, billing address associated with the card, zip code and the amount. He also asked to attach the receipt and images of both front and back of card. He said I could settle out by sending $250. Mind you he went from initially asking for $750 to $4206 and finally just $250. My response to his email was basically laughing at him and telling him that I feel sorry for those he has truly scammed. Please, Please, Please do NOT fall for this scam!!! I am including the body of the initial email below as reference.

FINAL CHANCE TO RESOLVE THIS MATTER

CASE FILE #: HM/27A/98-36471

AMOUNT DUE - $1249.68

CLOSING AMOUNT TO FREEZE DOWN THIS CASE FILE BY TODAY- $750.00

Your case file # HM/27A/98-36471 is handling by LEGAL DEPARTMENT OF ACS INCORPORATION and we are working with FTC, FBI and all the three credit bureaus, So now you may cooperate us in order to resolve the case file HM/27A/98-36471 BEFORE WE DOWNLOAD YOUR CASE FILE # HM/27A/98-36471 INTO THE COURT HOUSE.

This is in reference to your Case File HM/27A/98-36471 with ACS (ACE CASH SERVICES) in order to notify you that after sending several emails we were not able to get hold of you. So the IC3 (Internet Crime Complaint Centre) has decided to mark this case as a flat refusal and press charges against you.

Your account with ACS is in Final Collections. According to our records, your outstanding balance was $1249.68

It may be possible that you may have some financial hardship with you.

So, we are just giving you a last chance in order to take care of this matter, if you just make a payment by Today then we will close this account as paid off in full with zero balance.

We do hope that you will work out with this offer which is CLOSING AMOUNT - $750.00 Or, else we won't be able to help you out.

Do revert back if you want to get rid of these legal consequences and want to make payments within the next 48 hours or else the case will be downloaded against you.

The opportunity to take care of this volunteer is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.

You can avoid this by taking care of this now.

It is quick and easy:

Do reply to us right now and provide us the date on which you can make the payment.

If you do not take immediate action we will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer regarding this and if you are found guilty under the bench of jury then you have to bear a lawsuit which will be a penalty of $4515.85 and your bank account will be closed. it will be totally levied upon you and that would be excluding your bail charges, your attorney charges and the due amount pending on your name $1249.68

IF YOU WANT TO RESOLVE THIS MATTER THEN REPLY US BACK ASAP IN ORDER TO SETTLE THIS ACCOUNT (TIMINGS- BETWEEN 09:30 AM TO 06:30 PM EST).

UNITED STATES ATTORNEY

Best Wishes,

Mark Smith

Sr. Investigation Officer

• Mar 08, 2021

Victim Location 20904
Type of a scam Debt Collections

I was contacted by this fraudulent company stating that I committed serious false crimes and threatened that I would be arrested. I want to report this company so that they can no longer harass or threaten any other individual as well as put a stoppage to them ever contacting me again in the future. Attached is a screen shot of what I was emailed. Unfortunately I was only able to upload one picture. Please look into this immediately so that no one falls for there scams these people need to be prosecuted. I do not want them contacting me anymore thank you.

• Feb 12, 2021

Victim Location 49963
Type of a scam Debt Collections

Multiple emails stating I owe for a payday loan I’ve never had. Threatening legal action. Never any documents given, mail or phones calls. Just threatening emails. No company info given either.

• Feb 08, 2021

Victim Location 34677
Type of a scam Debt Collections

Claiming they are the district attorney and I have debt that needs to be paid.

• Feb 02, 2021

Victim Location 10468
Total money lost $500
Type of a scam Advance Fee Loan

I was contacted by someone called John Harris saying that I owe a payday loan for just about a thousand dollars . They told me they will have court proceedings filed against me if I do not comply ,and that s.s number would be blocked .They further said if I don’t respond they could not help me and I would do jail time and have everything. Blocked. I said I needed proof , As to what I was being accused of and paper work. I was told they do not need to give me proof according to 5(a) clause in collections a lot of there numbers have been from a California area code example (562) 443-3384 Compton CA, (760) 380-1649 Barstow Ca , (760) 875-9578 lone pine CA, (760) 992-5752 Palm Springs, CA (760) 804-2648 Carlsbad Ca, (518) 806-4079 Malone, Ny the company has other Radom numbers where they call you up pretending to be debt specialist they sell your information to 3 rd party sites claiming you qualify for loans. Constant harassment 10-20 calls a day I want these fraudulent ppl to stop I hope this helps someone. I was also told of a secure loan these ppl had gotten hold of my social security trying to extort money from I never collected they started calling me on a New York number a man with an Indian accent the number was (315) 933-2122 they call from a bunch of different numbers from Moravia , Ny claiming they help get you loans then tell you they need money via cash app or vanilla visa prepaid card due to Covid-19 that they are working from

home all this numbers go hand in hand. I hope they are able to shut down these crafty people I had lost 500.00 dollars that was taken from my account.

• Feb 01, 2021

Victim Location 47802
Type of a scam Debt Collections

I keep getting these emails supposedly from the ACS INC LEGAL DEPARTMENT OF WIRE FRAUD

This time the email says that i will be arrested if I don't settle this ASAP.

This is what is on the email as the email subject: Arrest warrant I’D:- NV/51205JT/0836 February which will be going to release by Friday

this is the other info in the body of the email

ARREST WARRANT

Outstanding Balance: $1285.32

Settlement Payment: $945.27

Charges pressed against the name are:

1. Violation of federal banking regulation act 1983 (C)

2. Collateral check fraud

3. Theft by deception (ACC ACT 21A)

I have never borrowed any funds from this company.

• Jan 15, 2021

Victim Location 15223
Type of a scam Debt Collections

Received the following email demanding an unknown debt be paid immediately to avoid lawsuit.

FINAL CHANCE TO RESOLVE THIS MATTER

CASE FILE #: *************** AMOUNT DUE - $*******

CLOSING AMOUNT TO FREEZE DOWN THIS CASE FILE BY TODAY- $****** or two

payment of $****** by Today

Your case file # *************** is handling by LEGAL DEPARTMENT OF ACS

INCORPORATION and we are working with FTC, FBI and all the three credit bureaus, So now

you may co-operate us in order to resolve the case file *************** BEFORE WE

DOWNLOAD YOUR CASE FILE # *************** INTO THE COURT HOUSE.

This is in reference to your Case File *************** with ACS (ACE CASH SERVICES) in

order to notify you that after sending several emails we were not able to get hold of you. So the

IC3 (Internet Crime Complaint Centre) has decided to mark this case as a flat refusal and press

charges against you.

Your account with ACS is in Final Collections. According to our records, your outstanding

balance was $*******

It may be possible that you may have some financial hardship with you.

So, we are just giving you a last chance in order to take care of this matter, if you just make a

payment by Today then we will close this account as paid off in full with zero balance.

We do hope that you will work out with this offer which is CLOSING AMOUNT - $****** Or, else

we won't be able to help you out.

Do revert back if you want to get rid of these legal consequences and want to make payments

within next 48 hours or else the case will be downloaded against you.

The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you

to lose the option of resolving this before it goes to the next step which is a Lawsuit against you,

but to do so you must take immediate action.

You can avoid this by taking care of this now.

It is quick and easy:

Do reply us right now and provide us the date on which you can make the payment.

If you do not take immediate action we will be forced to download this case against you and

once it is downloaded the creditor has entire rights to inform your employer regarding this and if

you are found guilty under the bench of jury then you have to bear a lawsuit which will be a

penalty of $******* and your bank account will be closed. it will be totally levied upon you and

that would be excluding your bail charges, your attorney charges and the due amount pending

on your name $******.

IF YOU WANT TO RESOLVE THIS MATTER THEN REPLY US BACK ASAP IN ORDER TO

SETTLE THIS ACCOUNT (TIMINGS- BETWEEN 09:30 AM TO 06:30 PM EST).

UNITED STATES ATTORNEY

Best Wishes,

Adam White

Sr. Investigation Officer

• Jan 12, 2021

Attached are my emails I received today.

• Dec 27, 2020

Re: Your Bill Details
Inbox

Debt Collection Agency
Dec 22, 2020, 11:56 AM (5 days ago)
to Debt, bcc: me

FINAL CHANCE TO RESOLVE THIS MATTER

CASE FILE #: HM/27A/98-36471

AMOUNT DUE - $1249.68

CLOSING AMOUNT TO FREEZE DOWN THIS CASE FILE BY TODAY- $750.00

Your case file # HM/27A/98-36471 is handling by LEGAL DEPARTMENT OF ACS INCORPORATION and we are working with FTC, FBI and all the three credit bureaus, So now you may cooperate us in order to resolve the case file HM/27A/98-36471 BEFORE WE DOWNLOAD YOUR CASE FILE # HM/27A/98-36471 INTO THE COURT HOUSE.

This is in reference to your Case File HM/27A/98-36471 with ACS (ACE CASH SERVICES) in order to notify you that after sending several emails we were not able to get hold of you. So the IC3 (Internet Crime Complaint Centre) has decided to mark this case as a flat refusal and press charges against you.

Your account with ACS is in Final Collections. According to our records, your outstanding balance was $1249.68

It may be possible that you may have some financial hardship with you.

So, we are just giving you a last chance in order to take care of this matter, if you just make a payment by Today then we will close this account as paid off in full with zero balance.

We do hope that you will work out with this offer which is CLOSING AMOUNT - $750.00 Or, else we won't be able to help you out.

Do revert back if you want to get rid of these legal consequences and want to make payments within the next 48 hours or else the case will be downloaded against you.

The opportunity to take care of this volunteer is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.

You can avoid this by taking care of this now.

It is quick and easy:

Do reply to us right now and provide us the date on which you can make the payment.

If you do not take immediate action we will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer regarding this and if you are found guilty under the bench of jury then you have to bear a lawsuit which will be a penalty of $4515.85 and your bank account will be closed. it will be totally levied upon you and that would be excluding your bail charges, your attorney charges and the due amount pending on your name $1249.68

IF YOU WANT TO RESOLVE THIS MATTER THEN REPLY US BACK ASAP IN ORDER TO SETTLE THIS ACCOUNT(TIMINGS- BETWEEN 09:30 AM TO 06:30 PM EST).

UNITED STATES ATTORNEY

Best Wishes,

Patrick Spencer

Sr. Investigation Officer

• Dec 19, 2020

Same email received 12/2020

Re: Your Bill Details
Inbox

Debt Collection Agency
Dec 18, 2020, 3:02 PM (13 hours ago)
to Debt, bcc: me

FINAL CHANCE TO RESOLVE THIS MATTER

CASE FILE #: HM/27A/98-36471

AMOUNT DUE - $1249.68

CLOSING AMOUNT TO FREEZE DOWN THIS CASE FILE BY TODAY- $750.00

Your case file # HM/27A/98-36471 is handling by LEGAL DEPARTMENT OF ACS INCORPORATION and we are working with FTC, FBI and all the three credit bureaus, So now you may cooperate us in order to resolve the case file HM/27A/98-36471 BEFORE WE DOWNLOAD YOUR CASE FILE # HM/27A/98-36471 INTO THE COURT HOUSE.

This is in reference to your Case File HM/27A/98-36471 with ACS (ACE CASH SERVICES) in order to notify you that after sending several emails we were not able to get hold of you. So the IC3 (Internet Crime Complaint Centre) has decided to mark this case as a flat refusal and press charges against you.

Your account with ACS is in Final Collections. According to our records, your outstanding balance was $1249.68

It may be possible that you may have some financial hardship with you.

So, we are just giving you a last chance in order to take care of this matter, if you just make a payment by Today then we will close this account as paid off in full with zero balance.

We do hope that you will work out with this offer which is CLOSING AMOUNT - $750.00 Or, else we won't be able to help you out.

Do revert back if you want to get rid of these legal consequences and want to make payments within the next 48 hours or else the case will be downloaded against you.

The opportunity to take care of this volunteer is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action.

You can avoid this by taking care of this now.

It is quick and easy:

Do reply to us right now and provide us the date on which you can make the payment.

If you do not take immediate action we will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer regarding this and if you are found guilty under the bench of jury then you have to bear a lawsuit which will be a penalty of $4515.85 and your bank account will be closed. it will be totally levied upon you and that would be excluding your bail charges, your attorney charges and the due amount pending on your name $1249.68

IF YOU WANT TO RESOLVE THIS MATTER THEN REPLY US BACK ASAP IN ORDER TO SETTLE THIS ACCOUNT(TIMINGS- BETWEEN 09:30 AM TO 06:30 PM EST).

UNITED STATES ATTORNEY

Best Wishes,

Patrick Spencer

Sr. Investigation Officer

• Dec 01, 2020

Victim Location 75551
Type of a scam Debt Collections

Here is the entire text of the email I received. Do not fall for this! I did not, but want this information to be availble for anyone else out there that might get scared receiving an email like this.

We are going to be legally prosecuted in the Court House within couple of days. Your SSN is put on hold by US Government, so before something goes wrong we would like to notify you about this matter. It seems apparent that you have chosen to ignore all our efforts to contact you in order to resolve your debt with Payday Services. At this point you have made your intentions clear and leave us no choice but to protect our interest in this matter. You can replay it is not too late to restore your good standing!

We want to serve as your trusted financial resource in the future, but to do that; we’ll need to come to an agreement on the past-due balance.

If you believe you are unable afford the payment options we have offered, contact us right away by email or If you would like to make a one-time final payment to settle your account, we can waive all fees and freeze the existing cash advance thus taking your balance down from $980.98 to accepting $500.00 as a one-time final payment today.

The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action

UNITED LEGAL INVESTIGATION BUREAU HAS STATED 4 SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE:

(1) VIOLATION OF FEDERAL BANKING REGULATION

(2) COLLATERAL CHECK FRAUD

(3) THEFT BY DECEPTION

(4) AND THE BIGGEST ONE IS E.F.T. THAT IS ELECTRONIC FUND TRANSFER

Now, this means few things for you. If you are under any state probation or payroll we need you to inform your superior or manager what you have done in the past and what would be the consequences once the case has been downloaded and executed in your name. If we do not hear from you within 48 hours of the date on this letter, we will be compelled to seek legal representation from our in-house attorney. We reserve the right to commence litigation for intent to commit wire fraud under the pretense of refusing to repay a debt committed to, by use of the internet. In addition we reserve the right to seek recovery for the balance due, as well as legal fees and any court cost incurred.

WE HAVE ALL THE RIGHTS RESERVED TO INFORM TO FBI, FTC, YOUR EMPLOYER AND BANK ABOUT FRAUD.

And once you found guilty into the court house than you have to bear the entire cost for this law suit $4271.15 which is excluding loan amount, attorney's fees, and the interest charges. You have the right to hire an attorney. If you don't have one or if you can't afford then one will be appointed to you. We believe that this was not your intent and that these steps are unnecessary. We merely require you to contact our recovery asset location department between 9.30 to 6.30 (EST) EMAIL US DURING WORKING HOURS (From Monday To Friday 09:30 AM to 05:00 PM EST)

.

IF YOU WANT TO RESOLVE THIS MATTER THAN IMMEDIATELY CONTACT US THRU EMAIL OR CALL US BETWEEN WORKING HOURS

.

UNITED STATES OF ATTORNEY

Copyright © 2020 ACS | Privacy | Terms of use

David Smith,

Sr. Investigation Officer (Department – Law & Enforcement)

ACS INC.

Victim Location 46222
Type of a scam Debt Collections

We would like to update you that as discussed with accounts department the mode of payment would be through One Vanilla Prepaid Visa/Master Card so that you do not give out any of your personal information any more to anyone.

All you have to do is get a One Vanilla Prepaid Visa/Master Card (You need to load the funds $980.76), from one of the stores mentioned below.

ONE VANILLA PREPAID VISA/MASTER CARD IS AVAILABLE AT THESE STORES NATIONWIDE:CVS Pharmacy, Walgreens, Rite Aid, 7-Eleven, Walmart, Dollar General, Family Dollar, Valero, AAFES, Circle K, Village Pantry, Office Depot, Sheetz, Save Mart, Food City, Associated Food Stores.

Please send the information ASAP itself to avoid any inconvenience and in order to process the payment.

Kindly provide us the following details of One Vanilla Prepaid Card:-

1. Name:

2. Type of Card:

3. 16-Digit Card Number of One Vanilla Prepaid Card:

4. Expiry Date:

5. CVV Code (Appearing Back Side on Card):

6. Billing Address:

7. Clear Image (front and back) of the One Vanilla Prepaid Card:

Victim Location 07848
Type of a scam Debt Collections

tried to collect a debt

Victim Location 27513
Type of a scam Debt Collections

I received an email from ACS INC stating; “ We have checked your Social Security Number through our National Checking Database System and found out that you have been never charged for a fraud activity.ACS Incorporation has decided to give you a chance to take care of this issue outside of the Court without having a report on your Credit History and SSN.In order to avoid a lawsuit of $2873.81 against you,We request you to kindly pay the Court Restitution Amount which is $1047.62 if you settle this matter today.You may be entitled to get some percentage of deduction on the restitution amount.“ etc. I responded to them with:

“ First of all, today is only November 17, 2020 and this so-called case file was transferred on November 25, 2020.

I don’t owe you or anyone else any kind of loan.

And furthermore, no professional and legitimate business would use a gmail.com account. ([email protected])

And perhaps before you send phony threats via email, you should update your website. (ACS Incorporation ©2018)

Before I dump this in the trash where it belongs, I will now forward this to the FBI!”

I hope this stops them from bothering me!

Scammer's phone +14797779366
Scammer's website ACS INC.
Scammer's email [email protected]
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Email

Got an email from a Baker and Baker Law Firm saying I owe an alleged debt to ACS INC. I have never taken out a loan with them. I asked for a calidation letter over 30 times but they refused saying it was a "defamation of character". They then proceeded to call my number but again refused to send me a validation letter. They laughed at me when I told them that I had been a victim of identity theft 3 times in the last 7 years. They claimed people who steal identities get caught alot and I was crazy for filing a police report. They have threatened me with wage garnishments, arrest, suspension of social security number and other scare tactics. It has been a constant battle with them. Yet they have never gave me proof of this alleged debt. When I asked where it was located at they said in Oregon at a T-Mobile address ( I have never been there or use T-Mobile).

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