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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (116)

- Williamston, MI, USA • May 28, 2026
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Ordered 1 phone cord, not as described, useless. Was sent 6 despite trying to cancel overcharge immediately, was told i would get refund asap. Scam.

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- Palatine, IL, USA • May 26, 2026
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I placed an order that he refuses to ship unless I increase the order.

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- Harpers Ferry, WV, USA • May 25, 2026
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Ordered items in December 2025 as Christmas gifts. Not received as of Feb. They said they were delivered before Christmas, never provided proof or tracking. In March generic email said they would replace the items, but it would "take some time" and "be patient." Followed up in April, again generic email made to sound personal, said they had encountered problems with shipping but were working on it. I thought perhaps the blockage of Strait of Hormuz might actually be hindering their deliveries. In early May I requested confirmation that the items were on the way, got another generic empathetic sounding email. Late May I said I expected confirmation that the items were shipped, this time the generic email couldn't address what I said and confirmed it was bot generated. I got scammed

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- Downingtown, PA, USA • May 23, 2026
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I thought I was buying a pressure nozzle for my hose for $49.99. They deceptively added two other charges of $59.94 and $33.99 that I didn’t authorize.

My Chase credit card declined the $49.99 charge. I am disputing the other 2 charges. Chase said that I will not be responsible for the other two charges.

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- Forest City, PA, USA • May 18, 2026
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I received an online offer to purchase a handcrafted bee house to help pollinators and without doing my due diligence ordered one. The info in the offer stated made and sold in North Carolina. When the billing posted it went offshore to England, which raised a red flag for me. Online searches show many complaints about shabby quality and reference the products being made in China. I have filed a dispute with my credit card company.

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- Charlottesville, VA, USA • May 18, 2026
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The company sold me fake product not as the picture fake company

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- Silver Spring, MD, USA • May 17, 2026
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The products are not as advertised. They are of very poor quality. I was unable to contact them for return or exchange.

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• May 15, 2026
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Wide step shoes are not wide at all. Do not fit. Very poor quality shoes plus they have a horrible chemical smell.

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- Salem, CT, USA • May 14, 2026
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FACEBOOK AD TO REDUCE BLOOD PRESSURE. I SAVED THE AD. THEY TOOK MY MONEY AFTER A LONG BEAUTIFUL EXPLANATION OF HOW IT WOULD LOWER MY BLOOD PRESSURE. PRODUCT NEVER CAME. WHEN I REACHED OUT, THEY STARTED SENDING ME EXTRA CHARGES FOR MORE PRODUCT I NEVER RECEIVED. FIRST PRODUCT ARRIVED. IT WAS LABELED, "VITAMIN C SUPPLEMENT." HAD TO CHANGE MY DEBIT CARD, BANK ALERTED ME AND FROZE MY ACCOUNT.

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- Saylorsburg, PA, USA • May 08, 2026
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Overcharged by $100 usd

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- Garnet Valley, PA, USA • May 08, 2026
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I'm a beginner makeup artist and this brand reached out to me wanting to make me a brand ambassador. I went through their website and ordered from them as it was a requirement but I never received my product I paid for and after a couple months they seem to have deleted their account or blocked me.

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- Covington, GA, USA • May 08, 2026
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took 150.00 money out of account tried to return items to get money back because of fake advertisement there was no way to send back

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- West Chester, PA, USA • Feb 20, 2026
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Ordered $200 of clothes from Online Retailer Scam. Said it was on back order — it has now been 5 months and i have emailed them 3 times with no response. They have no phone number.

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• Oct 23, 2025
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I ordered two pair of shoes from what I thought was Grivet Outdoors. Order #92371 (2025-10-15)$105. 41. I contacted the service email provided [email protected] to get tracking information. No response. I used another service email I found for Grivet and was informed that the order number I gave was not one of theirs and to check the website I ordered from. I got duped!

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- Charlotte, NC, USA • Sep 22, 2025
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Purchased two dressed august 10. Still haven’t arrived. Scam.

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- Wilkes Barre, PA, USA • Sep 14, 2025
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The product does not contain any active ingredients at all. It only contains moisturizer ingredients. The website claims active ingredients that deliver dopamine to the bloodstream.

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- West Chester, PA, USA • Sep 13, 2025
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Product delivered was poor quality and color

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- Burke, VA, USA • Sep 06, 2025
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Falsely advised, cannot cancel or get a refund. Paid over $200 after they originally were asking $800.

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- Syosset, NY, USA • Sep 02, 2025
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I purchased a top and a coverup. The pictures were of beautiful cotton or linen pieces with beautiful embroidery. What I received are 2 cheap short sleeved polyester tops that are not cotton, not linen, not embroidered. When I contacted them, this was their response: We sincerely apologize again that the two items you received do not meet your expectations. Please note that all items are based on the actual product, as our supplier is unable to provide embroidered/printed fabric craftsmanship. Therefore, there may be some differences between the actual items and the images shown on our website.

This is deceptive and misleading. They told me they would refund $30 and I could send them back to China at my expense. I did not ask them to send an alternate nor would I ever wear what they sent. They then offered $45 which is still not okay.

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- Bethlehem, PA, USA • Sep 01, 2025
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Reached out to me on instagram wanting to help me loose weight. Some how got my phome number an contacted me interested is giving me product for free to let me try so i could testify on how amazing it is but asked for $150 didnt give the money to her.

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