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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (2024)

- Patchogue, NY, USA • Jul 27, 2025

Purchased a pool thermometer online via Facebook. Funds were paid via PayPal on May 28, 2025. PayPal said it was manually shipped on May 30, 2025 it has yet to be delivered.

- Ashland, PA, USA • Jul 27, 2025

Paid for a product that was advertised and didn’t get the product that was advertised. Got something that was cheap.

- Woodbridge, VA, USA • Jul 26, 2025

This website is a scam and if you pay via PayPal the seller has no contact information and will not respond to the email with the ‘order received’ info. This is a complete scam.

- Souderton, PA, USA • Jul 26, 2025

Placed an order with Peak footwear for shoes and was charged via cc but never received a single product!!! Trying to get resolution on the order has been a nightmare!!! No help and no resolution!! Despite it being over a month of attempts…Do Not order from them!!!

- Ridley Park, PA, USA • Jul 19, 2025

Sold a safe that won’t open ! Ordered a biometric safe from XDeer and they sent me a safe that was a return from Amazon retapped box with an Amazon sticker on it . The safe was in the box but the parts box inside was empty and the keys for the safe fit but won’t open it the default number to set the key pad doesn’t work somebody put their code in and returned it Customer service finally answered my email after about two weeks . They say 7days to file a return form .

- Franklin, KY, USA • Jul 18, 2025

I've canceled twice and also have taken the app off of my phone. I've had to go on there twice to keep canceling. And somehow, they got my card that was just issued to me from my bank. The total is $35.98 that I've lost.

- Norristown, PA, USA • Jul 17, 2025

This company posted that they’re selling discount sports cards. I ordered carbs from a store in New Jersey and found out they were coming from Hong Kong. It’s been over a month and I still have not received anything.

- Brooklyn, NY, USA • Jul 16, 2025

I paid someone named don Colie from Virginia for a sliders tv show timer replica of and he said he's professional sci fi show memorabilia maker and advertises falsely on YouTube and is referenced on many videos showing off such replicas and has a social media soliciting such orders. He is anything but professional as he not only took over $2500 in upfront cost but failed to deliver the replica after over four months and now ghosted me and the email doesn't work and he doesn't respond to his own website and he should be punished by your organization.

Emails that don't work anymore are [email protected]

[email protected]

- Clifton, VA, USA • Jul 13, 2025

I never received the package.

- Silver Spring, MD, USA • Jul 13, 2025

This store sells fake apple products that look very real and have real serial numbers. They have victimized many people and you can see reviews on their google review detailing similar experiences. Members in my family have purchased several products from behind the counter being told they were real only to find they are very low quality and counterfeit afterwards.

- Aston, PA, USA • Jul 12, 2025

I had just lost my husband on May 1st. I saw an ad on Facebook about a silver bracelet with both of our birthstones on it. Very pretty. So I ordered it on June 2nd. Now they claim that it’s lost and I requested my money back and they said they can’t do that because they are already making a new one. Never again will I attempt to order something from a Facebook ad!

- Somerville, TX, USA • Jul 11, 2025

I ordered 6 bottles of Ozemburn Max for $294 after watching an advertisement on Facebook. There was a full money back guarantee. I received the bottles, starting taking the pills, and didn't see any results. The only way to contact the company is through email. I emailed the company at [email protected] on June 30th and asked for a full refund. I received an email back stating that they could send me an extra bottle for free. I declined and asked for a full refund. I received another email stating that I could get a 30% refund and not have to return the product. I declined again and asked for a full refund. I have not heard another word from the company.

- Valley Cottage, NY, USA • Jul 11, 2025

I ordered chairs from them at Luxbuilds and used Shopify to process the payment and they confirmed the next day but did not share any information regarding sending the product.

- Cornwall, PA, USA • Jul 11, 2025

I ordered cosmetics and toiletries from Supply Center USA that I have had a hard time finding elsewhere. Order was placed on June 16, 2025 and today is July 11, 2025. I have neither received the items, nor received any email updates from the company. When I clicked on "contact us by clicking this link" got "no such website." Same thing for the link to "visit our store"--no such website. The company provided no phone number and when I clicked "view your order," I got the message "this link is no longer available." A Google search revealed "no information about this website." Supply Center USA wouldn't accept PayPal for the purchase, or I could have gotten my money back. I am really upset at this kind of bad business or scamming.

- Brooklyn, NY, USA • Jul 10, 2025

On 6/30/2025 I puschased a tee shirt online at www.navirobins.net. for $41,35 . Never recieved item. After numerous attempts to seller about tracking or estimate of when shipped, seller ignores my attempt to reach them.

- Brooklyn, NY, USA • Jul 09, 2025

I ordered expensive chocolate from supplycenterusa.com 12 days ago (6/27/2025) and received an email confirmation. And heard nothing else after that. When I tried to click on the link in the email, it took me to an error page - the entire website no longer exists.

- Collegeville, PA, USA • Jul 08, 2025

I purchased an item through an ad in the Facebook App. I made the purchase, received a purchase confirmation email, a shipping conirmation email, and a link to shipping info in the Shop App. All links are now inactive. Confirmation email was from

[email protected]

- Fortville, IN, USA • Jul 06, 2025

I ordered a pair of shoes from what i thought was a legit company. When i was redirected to PayPal to complete purchase i saw that the payment was going to a woman and not the company i thought i was ordering from. The shoes were new and not preowned and the website looked professional. This is the second time this has happened and paypal cannot stop payment.

- Seven Valleys, PA, USA • Jul 05, 2025

Ordered clothing. Website is now saying no such site. Emailed them. Got no response. Did not receive the clothes.

- Singer, LA, USA • Jul 03, 2025

I wanted to order a stencil kit for $9.99 thats fine, at checkout they have a list of things i added a mascara for i think 12$ maybe. Continue to checkout, i go back to look for the invoice in my emails, i see 92$! Tried to cancel the order and they offered 30% off then 50% off i said no i don’t want to deal with yall as this is crazy enough to even get ahold of customer services. They lied and said it has already shipped which i have an app that teacks any order i make, she then gives me the wrong return address and the whole process was just crazy ridiculous! Ive never had a customer service issue go like this. They are ripping people off online and then dont want to refund my money.

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