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Unfulfilled Online Order

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Unfulfilled Online Order Reports & Reviews (277)

- Northridge, CA, USA
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I ordered a product online from MyHeroCards. They processed the order via credit card. They sent me a tracking number. After a few weeks I was notified that the distributor couldn’t deliver it because of a bad address. I contacted the distributor, gave them the address, and they said they sent the product back to MyHeroCards. I contacted MyHeroCards and they said pay $10 to have the product reshipped. I paid it, and the same thing happened. Distributor said they couldn’t deliver. I then noticed that their customer service team stopped replying to my questions. They seem like a fraud company. I looked up reviews on this company and many people had the same experience.

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- Gueydan, LA, USA
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I ordered a cover for my recliner. My credit card was charged 58 on November 3rd. I received a verification of the order and tracking information The tracking was from China. The package has never moved and I never received it. Because of the time lapsed I'm sure that I can't retrieve my money but hope to warn others about this company.

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- Timnath, CO, USA
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I ordered a flow hood form this company in October. The sent a email saying my unit will be ready mid December at the latest. I emailed them on December 14, 18 then finally January 4 with no response until I told them just cancel my order because they haven’t gave me any sign of when it’s getting done. They then started responding saying there return policy is only for 48 hours after ordering and I can’t get my money back and I need to go to the bank. So now they are not send me my money back or the product I paid for and when I contect them they say it’s “Harrassment”

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- Austin, TX, USA
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I was searching online for a particular shoe and their website came up in the Google search. I made the online purchase on November 16, 2023. Approx 1 week went by without a shipping notification, so I checked the order status and the order was still in Processing status. I attempted to contact them via their online chat, but did not receive a reply. I emailed their support multiple times without any response. I attempted to find a contact number for them, but have not been successful. They have charged my credit card and still as of today, January 5, 2024 I have not received the shoes nor a response, plus the order is still listed as Processing.

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- Meridian, ID, USA
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Saw ad on Facebook early November 2023 from Macy's that looked VERY genuine; when I "replied" to a fake email I set up the email WAS Macy's. So, I ordered item (human dog bed), received emails from a China address showing tracking information which was fake. Working with my bank to see what recourse I can pursue with the little amount of info on the transaction annotated by my bank: 13 Nov 2023 - withdrawal by XZQU2EIYFP12AXX BY DRESSISTADREAMS DRESSISTADREACOUS

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- Spokane, WA, USA
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Discount Harley Davidson clothes and products. Payment showed up in bank account as dressistadreams.com, Fort Collins CO. 18780327

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- Scottsdale, AZ, USA
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Placed order, business said design review would be available in 4-8days, no response, I sent two email inquiries, still no response. It has been 6-8 weeks

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Ordered 2 slip covers from this website on Oct 1. When asking for an update on my order I would either get no response or "it will ship this week". It's been 3 months and still no sign of my order.

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- Huntsville, AL, USA
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Company advertised slip covers. Advertising emails only sent for 2 weeks after purchase. Company ghosted contact attempts as of 2023 despite polite interaction

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- Spring Hill, FL, USA
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I placed 2 orders within minutes of each other. I recieved confirmation emails on 11/30/2023. Their phone number is fake, no emails get answered, and their live chat dies nothing.

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- Philadelphia, PA, USA
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I ordered the sneakers in nov 15 2023 and still haven’t received them. I’ve read other reviews on trust pilot and they are saying the same thing I’m going through “ their package is stuck at a facility in New York.

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- Pleasant Shade, TN, USA
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Thought this was for really discounted Bath and Body Works items. Ordered several items to find out it was a scam.

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- Barstow, CA, USA
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Advertised in Facebook, ordered through Olev website and there was NO Delivery. provided a fake Tracking Number. Posing as a US Company but all information leading to. Canada. Refuse to provide a refund or replacement.

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- Martin, TN, USA
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Order product through link on tik tok. Never received it or tracking info. Infinity Game Board. Said was shipped, no way to verify, and it should have been delivered already

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- Knoxville, TN, USA
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Purchased from an Instagram ad, a company that would take a photo that you submit, and embroider it onto a sweatshirt. I ordered two for christmas gifts, never received, company replies with only generated emails.

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- Clearlake, CA, USA
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I was scammed by a sponsored ad on Facebook selling Pandora Advent boxes for Christmas. I ordered two. I received payment confirmation immediately, but had to press for tracking information. Tracking showed the package delivered, although it was not received, and the ad disappeared from FB. The phone number provided gives a fast busy signal. The seller did respond to a text message; asking me to check with neighbors. A lost and missing mail inquiry was requested through USPS. USPS discovered the tracking number given was addressed and delivered to someone else in another city. I’ve not received my purchase and the seller has not responded to my request for replacement or refund.

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- Cassville, MO, USA
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I ordered two personalized sweatshirts for Christmas. They never came. They charged my account. I can't find a phone number for them.

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- San Antonio, TX, USA
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I ordered a dog bed from Instagram. It has been scanned TEN times yet still supposedly sits in a warehouse in Jamaica NY. The courier they used is Fast Track Express. That is not a legit company and phone number is disconnected. At first when you call it seems legit. Then it says not a working number. I’ve contacted Fido faves they refuse to refund me. Blame the courier and there is no phone number to call someone. Total scam. I am furious.

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- Cohoes, NY, USA
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We ordered an Essentials Friend of God hoodie that cost $305.80 from a website that purported to sell this item, but we never received it.

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- Rock Springs, WY, USA
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i ordered my wife a pair of overalls for the site order #************ for a total of 47.18 and have never received a conformation about the order just the money was debited from my account i have reached out to them several times with a email, no phone provided , no answer, after researching the company i have found they are a scam

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