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Online purchase not received

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Online purchase not received Reports & Reviews (205)

- Vero Beach, FL, USA

Ordered watch got receipt and tracking number , tracked package around the world never received the watch!

- Boynton Beach, FL, USA

I ordered a ring a month ago from the website, got an email confirming the order with a number and tracking number, and I’ve been tracking it for the past two weeks, since it was getting closer and closer and I knew I could expect it soon. The tracking number only works through order tracker, which is okay, if a bit odd. Shouldn’t it also work with my local service, UPS? It worked through the link in the email, which brought me to CAINO, and that was being regularly updated.

After checking it this weekend, it says it was delivered October 27, but there’s nothing in my mailbox. At the same time (same day it says it was supposed to be delivered), I got a text from presumably UPS saying an order couldn't be delivered and taking me to a link that looked like it was UPS asking for my information to have it redelivered. It asked me for lots of information usually not needed, but I got suspicious when it wanted me to pay. Bottom line: I haven’t gotten the item I ordered and paid for, even if it says it was delivered, and there’s another scam linked to the services. I gave my name, address, email address, birthdate, and phone number (already a bit unsure about that, but we've all become so used to giving this info for club memberships and the like) before breaking it off.

- Port Saint Lucie, FL, USA

I though I was purchasing sale items from a legitimate Anthropologie sale link that came up on social media. I went to there site (https://anthropologiesale.store/) and purchased 99.99 dollars worth of clothing and received a confirmation email from this sender From: "Anthropologie" <[email protected]>. The email also included a link to track the order that takes you to the proper Store site and there is no record of your order. I reached out via email as well to the contact provided Email: [email protected] and never received any response. They did pull the funds from my credit card but no good were ever received.</[email protected]>

- Fort Lauderdale, FL, USA

The business is an online retail for women fashions. A week ago I ordered a suit from the company and emailed them twice and no response was given . I made an account to track my order and a week from now the shipment is still awaiting. I attempted to contact seller and no response as of yet. On their site it states packages are shipped ASAP . NOT . They have no reviews at all and I found this out after the fact. And 2 likes on their Facebook account . On Pinterest though you can tell that they took atleast 3-5 years to build up their scam business . Now I can’t dispute because my bank is telling me I can’t refund for a pinless transaction… this is so unfortunate and heart / gut wrenching.

- North Miami Beach, FL, USA

I order a Amethyst earrings in Sept 27, 2023.

I never got the earrings.

I tried many times contact them but got no answer.

I paid with Shop Pay $60.59.

I do not have any more info. I have their website: www.discovered.us

- Hialeah, FL, USA

An ad popped up on instagram with graphic tees from this brand. I clicked the profile which had a prettt good following and a few posts where people said how much they loved the shirts. After waiting a month I checked through the comments on the page only to realize over 50 individuals haven’t received their items for months some 3 months some 6 months and others even one year. A lot of people say it is a scam and many people say they do not respond to emails or direct messages on instagram even though the person behind the account responds under the comments saying the items will come soon, they never receive the product. I ordered my shirt in August it is now mid October. I would just like a refund.

- Charleston, SC, USA

I bought a bike from this company and received an email confirming purchase and then went to website to find out it isn’t available. I’m going to contact my credit card company and an attorney

- Miami, FL, USA

Ordered a Hello Kitty cardboard cutout for my niece’s birthday but it never came. I inquired so many times to customer service got a couple of replies at first, but after the date it’s was supposed to arrive, they ghosted me and stopped replying. Total scam!

- Falls Church, VA, USA

Request was made to pay for item with zelle. Money was transferred. Item was supposed to be shipped the following business week and received no responses to status of order since it has been purchased from their site.

- Miami, FL, USA

Ordered online and never received the items ordered

- Miami, FL, USA

I ordered clothing from them, but never received it. They say it was delivered but family, neighbors and post office don't have it. They then said they sent the wrong package with 3D sunglasses and when i send that back, they will send me mine. There was never anything delivered here.

- Greensboro, NC, USA

Person said I needed to wire money before transaction could be completed. Said it would take between 12 to 15 days to receive shipment on truck coming. to my area by Conway truck never received tracking number just printed a receipt of order paid in full never received the engine I purchased.

- Miami, FL, USA

Order something on line they said he’s bath and beyond filed chapter 13 and everything must go. I bought two small pieces of furniture and nothing has been done. Called the number on file and email which not found. This is a fraudulent website

- West Palm Beach, FL, USA

I hope this message finds you well. I recently became a member of a Facebook group dedicated to Swifty's concert ticket exchanges. The primary objective of the group is to facilitate the exchange of tickets for those unable to attend specific events.

Acting on a lead in the group, I reached out to inquire about available tickets for the Miami concert. Out of three individuals who responded, I decided to proceed with a seller named Carissa Rena Feagins. My decision wasn’t price-driven; instead, I was influenced by the perceived authenticity of Carissa's Facebook profile, which seemed legitimate and showcased an active social circle.

Carissa quoted a price of $250 per ticket. Since I required two tickets, the total came to $500. Additionally, she claimed that a $100 transfer fee from Ticketmaster would be necessary to transfer the tickets to my name. Thus, I parted with $700 in total.

However, I encountered an unforeseen issue. Despite the payment, the tickets were neither transferred nor received. To compound my concerns, Carissa has since blocked my number and removed me from her Facebook contacts.

- Knoxville, TN, USA

Filling a transaction dispute, it was denied base on a tracking number available for the product as delivered. But we didn’t received anything. Seller never responded, fake information on the website.

- Fort Lauderdale, FL, USA

I have made a purchase on a website that was offering good prices, the transaction looked very legitimate as did the site, it has passed about a month and the product has not arrived. I have tried to contact the Customer Service [email protected] without success, the amount $54 was withdrawn from my credit card after 3 days of the transaction. I have sent several emails to the email that the invoice provided.

- Henderson, KY, USA

They took my order then proceded to tell me that they had quick shipping and it would be there tomorrow. That was 3 months ago and several more Dollars later. The said I didnt pay for shipping so I sent then another 18- and then they said they didnt get it which Cash App tells me they are lying to me. But hopes to get something back I sent it again. They a thieves and also go under the name WHZ Whiskey Worth. This is the number they currently use and its always the same guy. 561-425-8037

- Hallandale, FL, USA

They marked my item as delivered and did not delivered it. They took a picture outside the building the next 2 days after I filed a complaint and post it. They even have a fake signature on it. This company is a big fraud stealing a lot of packages

- West Palm Beach, FL, USA

A Facebook advertisement about a Weekender Bag with Set of 2 Snap-In Toiletry Case from HSN. Showing a video of the HSN Hosts showing and describing the luggage for sale. It was a special price from $29.99 to $20.99 and it will give an extra saving for the purchase of two. It then took me to a different site to pay. Like many companies do. I received an email confirmation from: HSN-Eprtest Order 3256 HSN-Eprtest Order Confirmed. A week later I emailed them to inquiry about my order. No response. I emailed again days later to a different email address I found. No response. Now, there is absolutely nothing about this site, doesn't exist anymore.

- Hollywood, FL, USA

These are the messages I have been receiving

Dear, due to the large quantity of orders need to be shipped. We will complete the delivery within 3-5 days. Thank you for your understanding. We will help you with process your parcel.

wish you a happy life!

Kmwil Hfjk <[email protected]>

Jun 6, 2023, 2:55?AM

to me

I will look into this and get back to you.

jason

3:07?AM (7 hours ago)

to me

sorry please wait</[email protected]>

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