Sign in  

Online purchase not received

Sharing is caring! Are you having problems with Online purchase not received? Use ScamPulse to file a complaint.

Online purchase not received Reports & Reviews (233)

- Homestead, FL, USA
Report

I had contacted this business (City Dominoes) to make me a customized dominos table for my parents' anniversary. When making the transaction (Wed. Oct.30th) I had asked if could receive a mockup of what the table would look like, they responded with unfortunately we can't send you the mockup without payment because we've had people steal our designs previously. I proceeded to give them what it was worth ($448.00) and they promised me my mockup by Tuesday/Wednesday of the following week (11/05-11/06). I waited all day Wednesday to receive my mock-up and nothing was ever received, this started a long chain of them ignoring my calls and my messages where I am demanding to see the mockup for the table. The times they would reply they would state that they would send me the mockup that day and obviously not deliver on those promises. I was finally fed up and tired of being promised my mockup and demanded they give me my money back because it was ridiculous how unprofessional they were acting. After countless calls to which I received no answer, I decided to call through a friend's number which they did respond to. I demanded my money, and they said you will receive it by today (11/15) and to this day I have tried to get my money back and have been unsuccessful, even the bank denied my claim because the transaction was made through a third-party service (Cash App). These people have stolen almost $500 from me and have been unacceptably disrespectful and extremely unprofessional towards me. I hope your bureau is able to find these people so no one else has to go through this. Please let me know if you guys need any further proof as I have the calls and text messages, they have continuously ignored.

Useful
+1
Reply
- Grand Bay, AL, USA
Report

Order products never received send email calls no response.

They was selling sea moss, placed over have not recieved been over 6 months

Useful
+1
Reply
- Hollywood, FL, USA
Report

I made a purchase advertised on Facebook impersonating OLD NAVY and GAP merchandise on Oct. 30 . 2024.

I received an email with what appeared to be an order conf. and a tracking no. HYD1100366335QN

When I emailed them to ask why the package is still not delivered, they proceeded to tell me that the package was "delivered" on 12/2 and that they will investigate where the package is. Note the tracking no looks suspicious as is not common to other carriers this is the website that they gave me to check status of the package:

https://www.track718.com/en/detail?nums=HYD1100366335QN

Useful
Reply
- Hollywood, FL, USA
Report

Ordered 2 pairs of sneakers never received. Seller send a tracking number that did not work and response to email one time said should receive in 3-5 days. Never received several weeks later and refuses to respond to additional contact attempts

Useful
Reply
- West Palm Beach, FL, USA
Report

I purchased stove gap covers on Nov 8, 2024. It has been over 1 month and they still have not arrived. The tracking information never lists an arrival date and the company says they do not give refunds or accept cancellations but to continue to be patient.

Useful
Reply
- Brooklyn, NY, USA
Report

Business represents itslef on Instagram, with over 100,000 followers. Business also has a website which seemed valid, with testimonials from customers. Business showed and texted images of the watch being purchased; guaratneed warranty and sales information. Guaranteed shipment of watch in the next business day. After speakign with the businessman, Thomas Phouapadith, on the phone, and verifying the business to the best of my ability, I sent the money, $14,500. for a watch. The person sent back Tracking Information for what they claimed to be the shipment being sent to me. The tracking information was Fraud, it wasn't real, and they jsut sent it to satisfy my inquiries in the beginning. Thereafter, after asking for a return, or anything at all to recover my money, the person continued to just push it along, pretending like they were going to resolve it, but with no intention seemingly and just to steal my money. after nearly 30 days, they still have not made any attempt to resolve the matter, and still have my money, without sending anything back or any product.

Useful
Reply
- Miami, FL, USA
Report

Last week we found this page that we liked due to the product they where offering. We review the website and we did not found anything weird, so we decided to buy boxing gloves. We payed 15 dollars extra for delivery express in 2-3 days. On monday after the 3 days without receving the package we wrote to the contact information of the website. Until now we have not recieve any information, therefore we decided to put this claim.

Useful
Reply
- Butler, PA, USA
Report

I ordered Helius Sight night vision binoculars

Rechargeable batteries

32GB micro SD card

It was suppose to be shipped in 3 to 5 business days. It wasn't! Their phone number is not legit- when called it says the number is no longer in service. No response to e-mails.

Useful
Reply
- Homestead, FL, USA
Report

Online website selling outdoor decorations. They said they are verified through Shop so I thought it was legit. Received an email with tracking information from china and then when tracking it said it had been delivered when really nothing was ever delivered.

Useful
Reply
- Bridgeport, CT, USA
Report

Dear ScamPulse.com officer

I wanted to buy detergent products from Wholesalers. As far as this scan is concerned, alleged scammer contacted,the business website.During the order process,he collected all customers including my name,phone and email.then I placed the order where they asked to a bank to bank transfer which I account.since then I didn’t get the products neither my money back despite my effort contacting the my bank. Their phone number is not longer accessible,they don’t pick up my calls . I really need my money bank.please Bank of America between Wells Fargo.

Useful
Reply
- Miami, FL, USA
Report

I ordered a Christmas tree i received an email today that supposedly it was delivered on 11/22/2024 and it never got delivered.

Useful
Reply
- Marathon, FL, USA
Report

Purchased a JBH Foldable electric wheelchair on 11/21/2024. For $49.99 +5.99 shipping. I received a email confirmation of order same day.Email sender listed as Ethan08.My debit card was charged at time of order. They have an email of Service @bgaacss.com to contact for information. I tried emailing that address and received denial not a valid email. They have the company of Costco Store listed as seller. I emailed that listed [email protected] no reply.

Checked if others had issues of not receiving items and no valid email. Yes! Many others have been scammed! Im disabled and on social security. That lose of $55.98

Is very costly to me.Plus they are still on line selling these bogus chairs.

Sadly yes!! Many others have

Useful
Reply
- Pompano Beach, FL, USA
Report

Order a pair of shoes on 11/5. Got an email. Saying it was shipped the next day. I have yet received any product. The company has no phone number or online chat. Ive sent 7 emails because its the only means of contacting. I have yet to receive any additional information or a email back.

Useful
+1
Reply
- Fort Lauderdale, FL, USA
Report

I was contacted by an email that appeared to be from Dentifixx, claiming to collaborate with brands like UGG. They offered me €800 to create a promotional video for one of their products. To proceed with the collaboration, they required me to purchase the product at a 50% discount through their website. Believing this was a legitimate offer, I purchased the product for €49.99 using my credit card. However, after completing the payment, I never received the product or the promised payment for the collaboration. Despite reaching out to them for updates, they have not responded. I now suspect this was a scam designed to lure people into paying for non-existent products under the guise of a collaboration.

Useful
+1
Reply
- Westminster, CA, USA
Report

I saw the TIKTOK and then reached out to the seller by text. I purchased 3 items for a total of $850. $350 by paypal and $500 by venmo. After I paidthem the money and it was tqken they said the items would be shipped by Antongloballistics.com and that with that company I had to pay $150.00 for insurance and then they wanted more and i refused. The package was supposedly shipped back to the sender. Then they said they woud send it by another freight company and it was called Parcel flight Logistics . That company again I had to pay $150 for insurance and then $400 for it to be released from customs. They wanted more money I refused. I contacted the sender and the person I was buying from and he text back that there should not be a issue and would get a refund. I never got a refund from the first shipping company of $150 and I never got a refund from the 2nd company of $550 and spoke to the seller Nicholas and his wife Linda by text and never got my items or a refund for anything. I think it was a scam on them and some made up shipping companies

Useful
+1
Reply
- Douglassville, PA, USA
Report

I pre-ordered a travel hoodie on Sept 12, with the understanding that it would ship my November 4, 2024. After noticing I was charged immediately on 9/12, I contacted them via email and was told the date was moved to November 20th. I explained that was not the agreement, and would like my money back. They offered a credit and a discount. I told them it was not acceptable, as they currently had the item in inventory, and should be able to ship. We had many back and forths; email took a while to get a response, so I took to their Facebook and instagram to share my experience. They responded more quickly that way, and I was told via messenger that my order would definitely ship November 4th. They also blocked me on Facebook, as I was encountering many others with similiar situations and sharing experiences. The item never shipped and I called my credit card company yesterday to dispute the charge. They had my payment since September 12, and never shipped the product although they had it in stock.

Useful
+1
Reply
- Port Saint Lucie, FL, USA
Report

I ordered items online, paid for them then given a tracking number that showed it delivered but I never received anything I ordered.

Useful
+1
Reply
- Crestview, FL, USA
Report

Placed order for Macarons on 09/8/2024 with expected wait time of 4 weeks. Emailed company 10/16/2024 without any response due to no shipping information or product update. No phone number available to call on emails. Website is not longer active and unable to reach. $67.30 charged without any refund.

Useful
+1
Reply
- Memphis, TN, USA
Report

I ordered a dozen macarons from this company 7 weeks (Sept 28,2024) weeks ago. The cost was $33 plus $10.99 shipping. I tried to contact them today (November 1,204) at [email protected] about why they'd not been shipped. They listed no phone number or any other contact information. I received an error message that the email address was no longer available nor was the website available any longer. Their Facebook page has not been updated since August 2024 and no way to post them there. I even looked on Google Earth to find the shop thinking it might have a phone number, but all there was at that address was a solid door no shop. Auto Zone was on one side and another store on the other side. I do not believe this a scam as I ordered and received product from them a yr ago, but I do think they went out of business without refunding money to those whose orders were not filled.

Useful
+1
Reply
- West Palm Beach, FL, USA
Report

I bought a pineapple from them I never received, Then when you try and contact them through their website or email address. No one never responded.

Useful
+1
Reply
Check fields!

Report Online purchase not received


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online purchase not received Contacts

If you know any contact information for Online purchase not received, help other victims by adding it!

Add new contacts

Recently updated reports

[email protected]
Two people knocked on my door at 7:20 pm on Friday February 20, 2026. I answered and a little young possible 30 year old chubby black curly haired... Feb 21, 2026
AncientMind Elixir
This company is making false advertising on Facebook using Dr Dispenza as a key speaker describe the pineal glands and how this helps take out the... Feb 21, 2026
Binozity.com
They were selling drones at Christmas, promising 7 to 10 day delivery. I lost $107.98 unless Paypal comes through, as they should, with a refund. It... Feb 20, 2026
Psychic wants money to clear curse
I am writing to report a scam that I experienced involving a psychic. Initially, she told me that I had a curse and negative energy. At first, she... Feb 20, 2026
[email protected]
I need to report this website Feb 20, 2026

New reports

Amazon Imposter
I received a text with a number to text back (I did not, I knew it was a scam) the name of the individual and the name in the email address did not... Feb 22, 2026
Robstevenson.ca
I order two high-end sweaters. They sent something so toxic I couldn't store it in my house. I requested a refund, they refused to send a... Feb 22, 2026
Versaine
Ordered adidas samba heart addition size 8. Received size 7. Multiple attempts have been made through shop.com and website. Have not received... Feb 22, 2026
Wrennoin
Wrennoin falsy advertised this patchwork dress sewn by monks to represent The Walk For Peace. They lied. It arrived from China and it's nothing like description. Feb 22, 2026
Southside Shamrock
Ad on Facebook. Looked up, shows store in Chicago, looked at a few reviews. Package came with a label from Chicago on top of another and tracking. Tracking says shipped from Italy Feb 22, 2026
ScamPulse.com
O
Onlin - Oranj