Sign in  

Online purchase not received

Sharing is caring! Are you having problems with Online purchase not received? Use ScamPulse to file a complaint.

Online purchase not received Reports & Reviews (233)

- Marathon, FL, USA
Report

Placed order on 10/24/2024. A month later I followed up looking for my purchase. The tracking indicated it was delivered. I never received my purchase. They said they would send a replacement order. They send new tracking. I followed up again and the tracking once again said delivered. I have never had an issue with stuff being delivered to my address. The emails seemed staged to say what you wanted to hear. I never received a refund or my merchandise. Now you can't go to website. I feel it was scam and I just want others to know about it.

Useful
+1
Reply
- Fort Lauderdale, FL, USA
Report

I ordered a product from them on the 14th of December. They promised to have it delivered before Christmas and it never arrived at my house.

Useful
+1
Reply
- Fort Lauderdale, FL, USA
Report

Saw multiple ads on instagram about the product. Since I saw so many ads and positive reviews, I made a purchase on 12/14/24 during their “sale”. It was BOGO free. I received a confirmation statement after placing the order that I would receive a confirmation email with tracking information. Never received any emails in relation to the order. I reached out via email on 12/20/24 asking about my order and the first attempted $29.95 charge. I was reassured on 12/26/24 that my order will be shipped soon, the sale went so well that they had back orders. After waiting and doing some research I saw that multiple people had the same scenario happen to them. I then reached out and advised them to give me a refund and remove all of my information from their database. I then received another email on 1/13/25 stating they just checked my order and due to the surplus of orders there is a delay and my order will be shipped in 4-5 days. I was never issued a refund.

Useful
+1
Reply
- Miami, FL, USA
Report

Mr Francisco Xavier Villafuerte Meneses owner of Clean Energy Brasil and Alain Group LTD offer sugar commodities and we enter into a contract agreement where We paid the full amount of the product and has been 23 months and never delivered. He gave in guarantee a personal check who happens to be from a closed account. He sent empty booking documents for the product delivery and fake promises. Be careful with this impostor , he also shows himself as a finial investor and a finance guy company. We have been already several companies scammed by this individual from Ecuador residing between Brasil, Dubai and Spain.

Useful
+1
Reply
- Ewing, KY, USA
Report

Order placed Dec 7,2024. 10day window for delivery. Repeated emails sent to them. Still no product and no acceptable answer. They took my money but no product and now they won’t answer emails. They have been reported to credit card company, fraud division. They do not give a phone number for customer service. They give tracking numbers that do not work. After several email attempts to fix the problem , they now will not respond to me. It is now January 17,2025.

Useful
Reply
- Vero Beach, FL, USA
Report

Was scammed by ordering Bikenda dentures through nectarskinus.com. Was responded by Brian O'Malley saying delivered 2 weeks ago. Tried tracking order# and tracking # every tracking service says neither exists. Don't have money to throw away for [censored]es that do this to people. So sad.

Useful
Reply
- Vero Beach, FL, USA
Report

My daughter found a good sale on jeans so I put the order in. The tracking service was one I had never heard track 678 but A couple weeks later it said my stuff was delivered but I never got it contacted them they said the carrier wouldn’t refund them but they sent another shipment again a couple weeks later it said delivered but I didn’t get it. Contacted them again and the story they said that they must have problems delivering in my area, and that they were only able to get 70 percent of the money back from there carrier service and were offering that as a refund. I’m not expecting to even see that refund

Useful
Reply
- Jupiter, FL, USA
Report

I ordered from this website for extra tools in a video game and I was scammed.

Useful
Reply
- Port Saint Lucie, FL, USA
Report

Ordered an items I didn't receive. tried contacting the company, the email address

This site can’t be reached

Check if there is a typo in citysky.shop.

If spelling is correct, try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

Useful
Reply
- Saint Charles, IL, USA
Report

On 12/13/24 I purchased a Zen Garden Terrarium form $194.42 including shipping. On 12/21/24 I was told the order had shipped and provided a UPS tracking number. That tracking number does not exist according to UPS. I have contacted PlantPico multiple times through email and text. They assured me the order was on the way. I requested a refund and they refused.

Useful
Reply
- North Miami Beach, FL, USA
Report

The scammer presents a website claiming to sell jewelry made by a little old lady in Utah.

I am still waiting for the jewelry to arrive (though I suspect that it never will) - but can see that (if it is shipping at all), it is shipping from China.

It appears that other users have had the same issue:

https://www.trustpilot.com/review/helens-gems.com

Useful
Reply
- Clewiston, FL, USA
Report

Ad on TikTok from company grappees. Advertising mini jeeps on sale for $39 as well as other power ride on toys. Purchased 1 jeep and 2 go karts. I received no confirmation email and after 2 weeks I emailed the email listed on the site. It returned undeliverable.

Useful
Reply
- Colorado Springs, CO, USA
Report

i purchased two vehicles from what I thought was a legit auction car dealership out of Florida. The first vehicle was a 2013 Audi A7 for $9,965 on 11/27/24, the second was a 2015 Toyota 4Runner for $9,300 on 12/6/24. They told me I won the auction and they wouldn't charge for a second delivery if I had them both delivered together. I sent 2 separate wire transfers for each vehicle, the entire time I was in contact with a women by the name of Jessica @ 1-954-607-1461.

j-Loz Motorgroup, Inc.

818 NE 1st Ave. Fort Lauderdale, FL 33304

1-954-969-6664

was the name on the contract, the wire transfers were sent to

Benda Auto LLC

401 N Federal Hwy

Hallandale, FL

I filed a police report with the El Paso County Sheriffs Office, **** ****** * ********.

I never received the vehicles, the money was taken from my accounts, the bank tried to put a stop to the transaction, but it was too late, the money had been taken out.

I need to figure out how to try to get my money back and I would like for these people to be liable for the fraud considering the amount of money and the number of others they may have committed fraud against.

Useful
+1
Reply
- Miami, FL, USA
Report

Do not order anything from sinplybyallmeans.com!! This company claims to be in the USA & ship from Gainesville, GA and it is false. I ordered an item & when I received the tracking info it says it’s in Belgium and the status hasn’t changed for days. Others that have ordered have received the same tracking info with destinations all over Europe and China & many never received their items. The company lists an address in England and a quick search shows a literal shack. They are stealing from so many people!

Useful
+1
Reply
- West Palm Beach, FL, USA
Report

I reached City Dominoes thru instagram to order a table and Jason Castell and Cristina Castell wanted payment to reserve the table on December 2nd and told me I was going to get the dominoes table by December 22nd.

They took my payment and ignored me all the way From text messages calls, instagram dms nothing they took my money and never replied again. They use artists for advertising to lure People and have them make payments.

Today is December 27 2024 and I still have not been able to reach them.

Useful
+1
Reply
- Delray Beach, FL, USA
Report

I ordered a book and sent it to my wife as I am on a military FOB and out of the country. They send me tracking information but its been over a month when I look into the tracking company, I found out its not real. My tracking number is 3221310108113805838 ORDER #20371S135081

Useful
+1
Reply
- Dania, FL, USA
Report

I ordered with them a month ago, and the order is “on its way” but no updated tracking information provided.

I have emailed them 4 times with no answer. Reached out via social media and no answer. But yet somehow they post on IG about 4-6 times per day.

No phone available to contact them. No one getting back to you. This place is a scam, a money grabber and just a hot mess. Do not order from them. I know I never will ever again!!!!

Useful
+1
Reply
- West Palm Beach, FL, USA
Report

Ad on Facebook promoting holiday pajamas and give you a tracking number and pretended to deliver after a month and then the website is no longer available

Useful
+1
Reply
- San Juan, PR, USA
Report

Sale announcement from “Janie and Jack” as the biggest sale online. It seemed legit in all aspect, from the merchandise to the payment site.

Tracking number seemed “off” and 33 days later (as of yesterday) it said “delivered” but it wasn’t. That’s when I realized it was a fraud.

Useful
+1
Reply
- Hollywood, FL, USA
Report

Contacted Jason Castell of City Dominoes on 11/12/2024. He stated if the order was in he would be able to finish it by thanksgiving. Today is now 12/15/2024 and he has flat out ghosted me. Last week he gave me a BS story about how his warehouse got robbed and it was delayed, he told me it would be done last month! I DM’d them on a separate IG account inquiring about a new table and of course they immediately responded.

Names of the owners are Cristina Castell and Jason Castell. Beware and do not do business with these scammers.

Useful
+2
Reply
Check fields!

Report Online purchase not received


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online purchase not received Contacts

If you know any contact information for Online purchase not received, help other victims by adding it!

Add new contacts

Recently updated reports

[email protected]
Two people knocked on my door at 7:20 pm on Friday February 20, 2026. I answered and a little young possible 30 year old chubby black curly haired... Feb 21, 2026
AncientMind Elixir
This company is making false advertising on Facebook using Dr Dispenza as a key speaker describe the pineal glands and how this helps take out the... Feb 21, 2026
Binozity.com
They were selling drones at Christmas, promising 7 to 10 day delivery. I lost $107.98 unless Paypal comes through, as they should, with a refund. It... Feb 20, 2026
Psychic wants money to clear curse
I am writing to report a scam that I experienced involving a psychic. Initially, she told me that I had a curse and negative energy. At first, she... Feb 20, 2026
[email protected]
I need to report this website Feb 20, 2026

New reports

Amazon Imposter
I received a text with a number to text back (I did not, I knew it was a scam) the name of the individual and the name in the email address did not... Feb 22, 2026
Robstevenson.ca
I order two high-end sweaters. They sent something so toxic I couldn't store it in my house. I requested a refund, they refused to send a... Feb 22, 2026
Versaine
Ordered adidas samba heart addition size 8. Received size 7. Multiple attempts have been made through shop.com and website. Have not received... Feb 22, 2026
Wrennoin
Wrennoin falsy advertised this patchwork dress sewn by monks to represent The Walk For Peace. They lied. It arrived from China and it's nothing like description. Feb 22, 2026
Southside Shamrock
Ad on Facebook. Looked up, shows store in Chicago, looked at a few reviews. Package came with a label from Chicago on top of another and tracking. Tracking says shipped from Italy Feb 22, 2026
ScamPulse.com
O
Onlin - Oranj