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Online purchase not received

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Online purchase not received Reports & Reviews (227)

- Miami, FL, USA • Nov 04, 2025
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I placed an order early October 2025 for discounted clothing/accessories from CHICO women's clothing store, or so I was led to believe. The order tracking system was all in Chinese but was able to do English translation. Seemed legitimate until it indicated that my order was delivered on 10/30/25, but I received nothing. I was in contact with the "company" throughout the order process, informing them the order was never delivered. I was told today that i cannot get a refund, and that the items are now out of stock, but I can pay another $15 to re order to obtain the items in 25 days. I can provide the order number if needed.

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- Pompano Beach, FL, USA • Oct 16, 2025
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saw the shop on Facebook we are planning a wedding and ads kept popping up they were low in price the website looked legit I’ve ordered before from Facebook so I wasn’t worried. I paid for VIP shipping because I figured it was coming from China and would take longer to get. After a month of not getting another update on my package I emailed them. Everytime I clicked on the tracking it never gave me anything past order received. They sent me tracking information that looked like it was delivered. I said I did not get. They said check with USPS I did they didn’t have it and said that tracking number did not line up with usps tracking numbers. I emailed them again telling them what postal worker said they said we will look into it but it will take some time. I have disputed the charge from my credit card but have not gotten final result yet. Now I am noticing they are not coming up when I look on social media but the website is there if you search on Google

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- Miami, FL, USA • Oct 09, 2025
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Bath & Body Works posted their candles on sale. The post looked legitimate! So much so that I ordered 4 candles for $20.00 including shipping. I received an email that candles were shipped. Sadly the candles were never delivered. As I started intensely doing some research, I figured out, it was all a scam! Numerous ppl are still waiting for their order as well. When you try to track shipment, website does not work and the answers to your emails are all automated. No phone number is provided. It’s upsetting how they are getting away with this - I hope they get caught!!

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- Miami Gardens, FL, USA • Sep 30, 2025
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i purchase 4 vapes for a total of 120 and got my money stolen, i pay via zelle

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• Sep 11, 2025
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On Sep 7, 2025, I placed an on-line order for a pair of Western Chief Womens Rain Boots. I never received a confirmation or merchandise. However, payment was taken from my card. Now I keep getting several Spam emails from [email protected] that says - Oops! Looks like you left something behind.

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- Miami, FL, USA • Sep 04, 2025
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Saw an ad on Instagram for KingSize clothing. Clicked on a link not realizing that the website changed and tried to purchase clothes for myself. I paid for it and then waited for it to be delivered to my house and it never got delivered.

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- Manly, IA, USA • Sep 03, 2025
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Ordered item and paid with debit card. Never received item and card was hacked. Unsure if card being hacked is related, but a little too coincidental for my liking.

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- Miami, FL, USA • Aug 12, 2025
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I ordered from Instagram thinking the company was legit. I used their website to place the order. I used Apple Pay/Cash App and the company charged the card and Never sent me a confirmation email. Red Flag #1! Red Flag #2-they have No contact number. Red Flag #3-The company doesn’t have an email address! You can send them an email via their website Only.

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- Miami, FL, USA • Aug 11, 2025
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I purchased via an ad on Instagram and it ended up being a scam.

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- Sebastian, FL, USA • Aug 09, 2025
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ordered hat did not receive it.

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- Port Saint Lucie, FL, USA • Aug 09, 2025
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Saw an ad for cool bench-to-picnic table benches through instagram. Saw product reviews and all looked good. Paid and got confirmation text with tracking number. Several weeks later, still nothing and then link given would no longer work. Last time accessed showed China as origin but none of that on original site. Lesson learned.

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- Hialeah, FL, USA • Jul 22, 2025
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I order some 2 bottle of vitamins from this website and my items never arrived

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- Albuquerque, NM, USA • Jul 22, 2025
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Ordered 10 bottles of lotions online; company charged credit card never mailed merchandise. When I attempted to contact them their website was defunk and emails bounced back undeliverable. Called and message said must leave a detailed information with amount paid, email address, address, method of payment and then said message would be "transcribed" and a return call would be received in 24 to 48 business hours. It appears they are cybercriminals with a shell company lifting customer voices to perpetuated more cybercrimes.

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- Miami, FL, USA • Jul 22, 2025
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Saw recline outdoor chairs via instagram ad. Ordered and never received despite reaching out to “customer service” multiple times with no response :[email protected]

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- Port Saint Lucie, FL, USA • Jul 13, 2025
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Ordered online May 29. Made numerous attempts in the contact email provided with no responses. Ordered 2 chairs. Eventually receive notification it shipped. Wasnt trackabke and never received. Scammed

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- Sherman Oaks, CA, USA • Jul 13, 2025
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We ordered deodorant from Supply Center USA in July. Their website has been shut down & we didn't get a package in the mail this month. My family is worried that our credit information has been stolen by this company.

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- Sebastian, FL, USA • Jul 11, 2025
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Advertisement was 50% off hey dude shoes. Drags you along for a month for the product to never be delivered. Ask for a refund and it's only 70% of wat u paid. Also a month long process. Still haven't gotten the refund

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- Fort Lauderdale, FL, USA • Jul 10, 2025
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Scam never sent me my watch when I reached out they said it was on the way and it never made it when I emailed again saying I never received it and I want a refund they stopped communication now when I look at the tracking it’s a bunch of weird code etc so I do t have the tracking either!

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- Fort Collins, CO, USA • Jul 10, 2025
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I ordered from this company online and they never delivered the product. There is no working number or website for them.

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- Ashaway, RI, USA • Jul 10, 2025
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I ordered two supplements. They have my credit card information plus my address and Gmail address. They issued a confirmation email with an order #. Expected delivery 2 weeks to a month, which I thought was an unusually long time.

Never received a tracking #. Checked website to track order and the page was gone! Phone Number is in the state of SC.

Looked like a legitimate website with an https protocol.

Scammed!

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