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Online purchase not received

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Online purchase not received Reports & Reviews (234)

- Homestead, FL, USA • Feb 27, 2026
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Purchased items and says they delivered but never actually delivered to my home, only city.

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• Jan 28, 2026
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I ordered from them and then checked the reviews which was a terrible idea. I asked for a refund after this and they told me to “give them a chance” to at least deliver products. So I did and over a month later it says delivered but I never received anything. Then they told me they could only refund me 60% and I told them if they don’t refund me the full amount I would be reporting their website and I did. They said they would refund me 90% and sent me back $6….. my order was $31. Do not order from her it is a scam

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- Port Saint Lucie, FL, USA • Jan 28, 2026
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I’ve emailed them for weeks. They said they delivered the product which they did not. I lost $75 in this.

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- Homestead, FL, USA • Jan 13, 2026
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Person posed as known followed person on tiktok, mikayla nogueira (@mikaylanogueira) advertising and selling American Eagle jeans at a clearance price. I paid, received an order confirmation wth the items i had chosed listed and a tracking number which did in fact look like I was going to receive it, with my city and zip code reference. Tracking number: REDC7398595383, when I try to track, it did in fact take me a tracking information until the days passed and went... www.track718.us

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- Newport Center, VT, USA • Jan 12, 2026
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Found an ad on Facebook which appeared many times. This is one of the pictures featured in the ad. I ordered 5 sets of straps in green , black and orange ( buy 3 pairs get 2 free ). The delivers was supposed to be 7-10 days. I ordered the straps on 12/20/25 and have not received them. Went to the website and the site is gone.

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- Solon, ME, USA • Jan 09, 2026
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Ordered ratchet straps for gifts and after money was withdrawn from bank website, and store information was not available...

Have tried contacting and all ways have said not available....

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- Miami, FL, USA • Nov 13, 2025
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Tiktok ad for Halara brand sale. Halara website used to make the order then Sirawear.com for actual checkout. Order pay by credit card and sent from China, tracking shows it was deliver but never received. Made a complained to the company Sirawear.com and they send a reship but never received other traking number (fake web site) shows delivered again but has never received. Have request refound they havent send anything

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- Miami, FL, USA • Nov 04, 2025
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I placed an order early October 2025 for discounted clothing/accessories from CHICO women's clothing store, or so I was led to believe. The order tracking system was all in Chinese but was able to do English translation. Seemed legitimate until it indicated that my order was delivered on 10/30/25, but I received nothing. I was in contact with the "company" throughout the order process, informing them the order was never delivered. I was told today that i cannot get a refund, and that the items are now out of stock, but I can pay another $15 to re order to obtain the items in 25 days. I can provide the order number if needed.

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- Pompano Beach, FL, USA • Oct 16, 2025
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saw the shop on Facebook we are planning a wedding and ads kept popping up they were low in price the website looked legit I’ve ordered before from Facebook so I wasn’t worried. I paid for VIP shipping because I figured it was coming from China and would take longer to get. After a month of not getting another update on my package I emailed them. Everytime I clicked on the tracking it never gave me anything past order received. They sent me tracking information that looked like it was delivered. I said I did not get. They said check with USPS I did they didn’t have it and said that tracking number did not line up with usps tracking numbers. I emailed them again telling them what postal worker said they said we will look into it but it will take some time. I have disputed the charge from my credit card but have not gotten final result yet. Now I am noticing they are not coming up when I look on social media but the website is there if you search on Google

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- Miami, FL, USA • Oct 09, 2025
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Bath & Body Works posted their candles on sale. The post looked legitimate! So much so that I ordered 4 candles for $20.00 including shipping. I received an email that candles were shipped. Sadly the candles were never delivered. As I started intensely doing some research, I figured out, it was all a scam! Numerous ppl are still waiting for their order as well. When you try to track shipment, website does not work and the answers to your emails are all automated. No phone number is provided. It’s upsetting how they are getting away with this - I hope they get caught!!

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- Miami Gardens, FL, USA • Sep 30, 2025
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i purchase 4 vapes for a total of 120 and got my money stolen, i pay via zelle

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• Sep 11, 2025
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On Sep 7, 2025, I placed an on-line order for a pair of Western Chief Womens Rain Boots. I never received a confirmation or merchandise. However, payment was taken from my card. Now I keep getting several Spam emails from [email protected] that says - Oops! Looks like you left something behind.

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- Miami, FL, USA • Sep 04, 2025
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Saw an ad on Instagram for KingSize clothing. Clicked on a link not realizing that the website changed and tried to purchase clothes for myself. I paid for it and then waited for it to be delivered to my house and it never got delivered.

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- Manly, IA, USA • Sep 03, 2025
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Ordered item and paid with debit card. Never received item and card was hacked. Unsure if card being hacked is related, but a little too coincidental for my liking.

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- Miami, FL, USA • Aug 12, 2025
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I ordered from Instagram thinking the company was legit. I used their website to place the order. I used Apple Pay/Cash App and the company charged the card and Never sent me a confirmation email. Red Flag #1! Red Flag #2-they have No contact number. Red Flag #3-The company doesn’t have an email address! You can send them an email via their website Only.

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- Miami, FL, USA • Aug 11, 2025
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I purchased via an ad on Instagram and it ended up being a scam.

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- Sebastian, FL, USA • Aug 09, 2025
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ordered hat did not receive it.

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- Port Saint Lucie, FL, USA • Aug 09, 2025
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Saw an ad for cool bench-to-picnic table benches through instagram. Saw product reviews and all looked good. Paid and got confirmation text with tracking number. Several weeks later, still nothing and then link given would no longer work. Last time accessed showed China as origin but none of that on original site. Lesson learned.

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- Hialeah, FL, USA • Jul 22, 2025
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I order some 2 bottle of vitamins from this website and my items never arrived

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- Albuquerque, NM, USA • Jul 22, 2025
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Ordered 10 bottles of lotions online; company charged credit card never mailed merchandise. When I attempted to contact them their website was defunk and emails bounced back undeliverable. Called and message said must leave a detailed information with amount paid, email address, address, method of payment and then said message would be "transcribed" and a return call would be received in 24 to 48 business hours. It appears they are cybercriminals with a shell company lifting customer voices to perpetuated more cybercrimes.

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