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Online purchase not received

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Online purchase not received Reports & Reviews (213)

- Port Saint Lucie, FL, USA • Jul 13, 2025

Ordered online May 29. Made numerous attempts in the contact email provided with no responses. Ordered 2 chairs. Eventually receive notification it shipped. Wasnt trackabke and never received. Scammed

- Sherman Oaks, CA, USA • Jul 13, 2025

We ordered deodorant from Supply Center USA in July. Their website has been shut down & we didn't get a package in the mail this month. My family is worried that our credit information has been stolen by this company.

- Sebastian, FL, USA • Jul 11, 2025

Advertisement was 50% off hey dude shoes. Drags you along for a month for the product to never be delivered. Ask for a refund and it's only 70% of wat u paid. Also a month long process. Still haven't gotten the refund

- Fort Lauderdale, FL, USA • Jul 10, 2025

Scam never sent me my watch when I reached out they said it was on the way and it never made it when I emailed again saying I never received it and I want a refund they stopped communication now when I look at the tracking it’s a bunch of weird code etc so I do t have the tracking either!

- Fort Collins, CO, USA • Jul 10, 2025

I ordered from this company online and they never delivered the product. There is no working number or website for them.

- Ashaway, RI, USA • Jul 10, 2025

I ordered two supplements. They have my credit card information plus my address and Gmail address. They issued a confirmation email with an order #. Expected delivery 2 weeks to a month, which I thought was an unusually long time.

Never received a tracking #. Checked website to track order and the page was gone! Phone Number is in the state of SC.

Looked like a legitimate website with an https protocol.

Scammed!

- Kenosha, WI, USA • Jul 07, 2025

On 5/30/25 I ordered eye drops from supplycenterusa.com's website. I received an email confirmation for the order, stating the order was being processed, I would be contacted when it was sent and I would received it in 14-28 business days. I never received the order or heard from them again. When I went to the website to contact them, it said if it hasn't been 28 business days I shouldn't contact them because it would cause further delays. I can't get to the website or see the order anymore. The cost for the item was $19.53. It was deducted from my credit card on 5/30/25, the day I placed the order.

- Lake Worth, FL, USA • Jul 05, 2025

I ordered 3 labubu items , as well as another transaction for another bear after that. Its been 2 weeks and i have not received my packages .

- North Palm Beach, FL, USA • Jun 30, 2025

I ordered items from an online add. No email received following order, no items delivered yet money was paid via credit card. The only informaiton I have is what is on my credit card; VGARB CLOTHFASHIONMALL 568-6780825 CA

Phone number is not available to call.

- Green Cove Springs, FL, USA • Jun 27, 2025

Purchased a boat engine online from Arg Marine LLC using website argmarinellc.com

This is a scammer who has spoofed a legitimate business by creating a fake website. The fake website is argmarinellc.com. The legitimate website is argmarine.com.

We received an emailed receipt from the scammer and went to pick up the engine. He had given us the street address of the legitimate business who of course had never heard of us.

The contact information for the scammer is listed on the fake website argmarinellc.com

- Miami, FL, USA • Jun 23, 2025

Purchased 3 bottles. Never shipped them. Many people commented on their socials about their orders and everyone's comments were deleted and the users were blocked. We all emailed a bunch of times and nobody responded to any of us. I had to file a dispute with my bank.

- Boca Raton, FL, USA • May 30, 2025

I purchased a dress for my daughter's bridal rehearsal dinner on May 11, 2025 and heard nothing, so I looked on their site for a contact number and only found an email address. I asked on May 15th 2025 when I would receive any information on a delivery date. I received an email back that they would provide me a tracking number when shipped. I was upset that I received a vague answer to my question. I again sent an email to ask "When it would be shipped out". The response I got was that "They were unable to proceed with my order due to lack of stock and it may take another 10 days to get stock in and if this time frame was acceptable?" I again emailed back to tell them "It was not and I want a full refund". There was no further communication from them and I have lost money and no product to show for it.

- Stuart, FL, USA • May 27, 2025

Charged card without consent did not ship product

- Port Saint Lucie, FL, USA • May 22, 2025

I ordered 3 items on the Orwya website that came up on Facebook. Afterwards, I saw the same fashions coming up under another company's name. I contacted the about the order and was given a USPS tracking number. Even though they told me the item was shipped, the tracking number said that a label had been created but no item had been received. I tried to cancel the order and they told me it had been shipped and they couldn't cancel it. Tracking still said no item had been received. I have reported this to my Visa Credit card folks and asked for a new Credit Card, cancelling the one I ordered from here. This appears to be a Scam and the Visa folks said they were seeing comments like that when they looked up the company.

- Miami, FL, USA • May 20, 2025

I placed an order in March 2025, and as of late May, it remains undelivered. Despite multiple inquiries, the vendor consistently claims the fragrances are still in production, suggesting misleading advertising of readily available inventory. My refund requests have been ignored, and the absence of a listed phone number or company address raises serious concerns about fraudulent business practices.

- Port Saint Lucie, FL, USA • May 15, 2025

Contacted multiple times through paypal. Tracking delivery keeps changing and paypal is saying that products was delivered and was not to an address just a city and zipcode and now still after almost 60 days fighting for refund

- North Miami Beach, FL, USA • May 04, 2025

I order some medication, from this Brazilian company, that my niece told me about and never got.

But I paid with Zelle $116.00

- Tampa, FL, USA • Apr 28, 2025

I order cloth online. I emailed them because the tracking was not working. They responded they were working on fixing this. Now they dont respond any more and the email does not work.

- Fort Lauderdale, FL, USA • Apr 16, 2025

Ordered prom dress tried to track the order and the number and website no longer exists

- Opa Locka, FL, USA • Apr 16, 2025

On 4-11-2025 I was on facebook when a Macy's post popped up about a clerance outlet sale for a NINJA Slushi Frozen Drink Maker. The post had it on clerance for $39.98 instead of its regular price, the post had customer reviews with pictures of others who had supposedly both this and other items and by the way the page even had the green trusted site stamp at the bottom. Now normally Im very cautious when it comes to facebook online purchasing but the price looked great, so I purchased this item twice one for me on my card and one for my boyfriend on his card. So the site gave a tracking number and was suppose to be delivered between 4-7 days. So I said okay lets see what happens, so I waited for a confirmation tracking email from whatever carrier was suppose to do the shipping but i never received one, but I did get a text from my financiall institution showing me that Hong Kong based company by the name of DENGHUOEPAQ 16215622830 took the amount out $50.98 and then another deduction of $1.00. So today I dedided to go back on that so called page and put in that tracking number which was given to me earlier and it says that the item was shipped with no courier name just the word Sprinter and Im pissed. So Im just going to take this lost on the chin, but please buyer beware!!!!

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