Sign in  

Online purchase not received

Sharing is caring! Having problems with Online purchase not received? Use ScamPulse to make a complaint

Online purchase not received Reports & Reviews (107)

- Sebastian, FL, USA • Apr 19, 2024
Report

Order 2024031826812580 I ordered two sofa beds for $95.96. Discount $47.98. $11.98 shipping and insurance. These were ordered Jan 3 2024. Since then they email me x 5 asking me to complete purchase (which I did) now ignoring me and have different email: [email protected]

Useful
Reply
- Sudbury, MA, USA • Apr 17, 2024
Report

Went to https://reptmarts.com/ to buy a common rain frog for my child. The website looked legit and said the frogs were in stock. Upon checkout, there was no direct connectivity to a payment system. I was asked to pay by Apple Pay, Zelle, PayPal etc. and to send a screen shot of the payment. Upon hitting submit, I received an email of the order asking me to make the payment. I was given a phone number 240 698 9289 to make the payment to. I made the payment via Apple Cash. They said they received the payment and everything was legit. Then they sent me a tracking number for a “courier” company. https://azexpresscourierservice.com/.

Subsequently, I received an email from the “courier” company that my package is stuck with the authorities at the Miami airport. I need to buy pet insurance of $499 otherwise the package will be destroyed. That’s when I sensed a scam. The email’s style was same as that of the order confirmation and payment types were also the same. This raised a suspicion that this is an elaborate scam where the scammers have two websites - an order placement website and a fake courier website. They take money through non credit card means (cash) and then they scam further by creating the insurance issue.

At this point in time I texted the store rep’s number and asked about the matter. The reply came that they can’t do anything as they have given the package to the “courier” company.

Useful
Reply
- Fredericksburg, VA, USA • Apr 11, 2024
Report

Never received products and cant get a response to emails and texts

Useful
Reply
- Portland, OR, USA • Apr 08, 2024
Report

This company has been lying to its investors for over a year about production timelines, shipping dates, and more. The shining people on has gone on long enough that no one can initiate chargebacks on their credit cards for reimbursement and there are still no estimated dates for shipment. I paid for this product in May of 2023 being told it would ship first in October, then November, then January, and now finally in April they came clean with the fact that there is still no product and no idea of when there will be a product. I have contacted them repeatedly for a refund and I am being ignored.

Useful
Reply
- Sebastian, FL, USA • Mar 11, 2024
Report

I ordered a gift through this website and the order was supposed to be delivered in 2 to 4 weeks and it still hasnt been delivered. I sent them an email but only got a message I could barely read. They said they were sorry but no mention of returning my money

Useful
Reply
- Oshkosh, WI, USA • Mar 07, 2024
Report

TRYED TO PURCHASE CROWN ROYAL. WAS SUPPOSED TAKE 10 TO 20 DAYS ON DELIVERY. ITS BEEN OVER A MONTH. THEY DONT ANSWER PHONE OR EMAILS.

Useful
Reply
- Hollywood, FL, USA • Mar 07, 2024
Report

I ordered products from this company and never received them. I attempted to contact them and even sent an email and no response. They scammed me out of money.

Useful
Reply
- Miami, FL, USA • Mar 06, 2024
Report

Bought a chiller and didn’t receive it or refunded

Useful
Reply
- Stuart, FL, USA • Feb 05, 2024
Report

Payment made , product not delivered, company providing fraudulent tracking information

Useful
Reply
- Crivitz, WI, USA • Feb 05, 2024
Report

Facebook add with products for sale. Went off Facebook and located website by name, Glendora.com, placed oder#7653 on January 23,2024 for listed Machette bender. Credit card was charged, but have not received any shipping info and product is no longer available on their site. I used the contact us feature on their website with inquiry 5 times and have never gotten a response of any kind. Tried separate email using [email protected] that email was undeliverable. Today was the fifth contact us email on their website with no response. 02/05/24

Useful
Reply
- Lithonia, GA, USA • Jan 31, 2024
Report

Was trying to purchase a car engine and a calling himself Sam called me back too say his company had said used engine. My bank wired the money to him and I got robbed of my money plus wire transfer fee by my bank

Useful
Reply
- Deerfield Beach, FL, USA • Jan 23, 2024
Report

books website, I added books to cart, checked out. never received confirmation or books, but was charged $29.95

Useful
Reply
- Bronx, NY, USA • Jan 16, 2024
Report

It is an online store called Visvako shop, I ordered nicotine patches from them on Nov 17, got an email to say they received the order and it would be on hold until they could confirm that payment had been received, it was in the amount of $19.72, I saw it had been charged to my CC. However when I checked my account today I could no longer see the charge but have not been credited for it either.

I have since seen other complaints on other platforms reg this company, they do not honor any purchases made, don't answer emails and have no number to call them. They need to be shut down and if possible have my money credited back to me,

Thank you for any help on this matter,

*** *.

Useful
Reply
- Avon Park, FL, USA • Jan 16, 2024
Report

Shoes for 9.99 - 20% discount if you buy 3 - Shipping 9.99 Ordered on December 14, 2023 . Never received. Tried to reply to email but it failed to sent Total order was 34.83 Receipt #1290-4624 - I used my debit card.

Useful
Reply
- Delray Beach, FL, USA • Jan 11, 2024
Report

Ordered three containers for the bedroom. I didn't receive them and I questioned it. They told me to contact UPS. Go check to the site and it said it was delivered. It was never delivered. We emailed back and forth. They said it was delivered to check with a neighbor the house where it was delivered. They're living there for 99 years. They're living there since their grandmother's alive and they kept saying it was deliver. Check with a neighbor. Kept texting back and forth or they were going to contact the international. It came from China. Nothing ever became about and I said that I was going to have them shut down all of a sudden. I got an email. That they were resending it and I told them if I didn't receive it by the 12th that I would continue with reporting them. I've already reported them but I'm I'm doing it again and that's it.

Useful
Reply
- Greenville, TX, USA • Jan 08, 2024
Report

Saw an ad on instagram for a product I was interested in. Went to the actual website, said it is based and manufactured in America. Purchased product and received an email the next day with a tracking number. The tracking number has stayed in pre-shipment meaning USPS is still waiting for the order. I have reached out numerous times to various emails found through the email sent and through their website. Each email comes back as “undeliverable” because the host name does not exist. It has been over 20 days since the initial purchase.

Useful
Reply
- Miami, FL, USA • Jan 02, 2024
Report

I asked for a cellphone which was "on sale". The order was sent on nov. 30th and tracking said I should receive it in dec. 17th. As this never happened I tried to communicate with them. Received mails from [email protected] with different explanations. it was delivery to postal office near my place, ask neighbours, finally they admitted sent a different product.... sunglasses? and told me that to sent my order again I should return (which never arrived) "delivered" package. I think I was scammed and want to recommend any people never buy a product from Vohudiu. The web page had an Amazon logo, don't know if it is fake, but it is very harmful to the image of Amazon, which always worked perfect with products I acquired.

Useful
Reply
- Port Saint Lucie, FL, USA • Dec 26, 2023
Report

order deal for christmas add on facebook never recived package

Useful
Reply
- Everson, WA, USA • Dec 13, 2023
Report

I ordered an item for approximately $70 on 9/17/2023. I used a debit card for the order and the amount was drafted from my bank account on 9/18/2023. I received an automated confirmation email stating that I would receive notification when the item had shipped. It is now nearly 3 months later (12/13/2023) and I still have not received the item, nor any notification that the item has shipped. I have made dozens of attempts to contact them at [email protected], [email protected], and through their Facebook page and Facebook messenger. There has been no response, except for the fact that they have deleted my comments about not receiving my item from their Facebook page (I tried to email and message them first before leaving negative comments - no response, of course). I searched the internet and it appears my experience with this “company” is not uncommon. You can visit https://www.trustpilot.com/review/lavah.co to verify that more people have had experiences just like mine. For these reasons, I believe this website is a scam and fraudulent. There is no address or phone number provided on their website. The address shown for them on my bank statement is 1100 Biscayne Blvd #C, Miami FL., but Google tells me the only thing at this address is residential condos.

Useful
Reply
- Miami, FL, USA • Dec 13, 2023
Report

Ordered a psp game console Nov 27th to be delivered within 7 days and it never arrived, I dm the person and they kept procrastinating and never sent item before me leaving town (12/11/2023)

Useful
Reply
Check fields!

Report Online purchase not received


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Online purchase not received Contacts

If you know any contact information for Online purchase not received, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New