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Online purchase not received

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Online purchase not received Reports & Reviews (194)

- Avon Park, FL, USA

Shoes for 9.99 - 20% discount if you buy 3 - Shipping 9.99 Ordered on December 14, 2023 . Never received. Tried to reply to email but it failed to sent Total order was 34.83 Receipt #1290-4624 - I used my debit card.

- Delray Beach, FL, USA

Ordered three containers for the bedroom. I didn't receive them and I questioned it. They told me to contact UPS. Go check to the site and it said it was delivered. It was never delivered. We emailed back and forth. They said it was delivered to check with a neighbor the house where it was delivered. They're living there for 99 years. They're living there since their grandmother's alive and they kept saying it was deliver. Check with a neighbor. Kept texting back and forth or they were going to contact the international. It came from China. Nothing ever became about and I said that I was going to have them shut down all of a sudden. I got an email. That they were resending it and I told them if I didn't receive it by the 12th that I would continue with reporting them. I've already reported them but I'm I'm doing it again and that's it.

- Greenville, TX, USA

Saw an ad on instagram for a product I was interested in. Went to the actual website, said it is based and manufactured in America. Purchased product and received an email the next day with a tracking number. The tracking number has stayed in pre-shipment meaning USPS is still waiting for the order. I have reached out numerous times to various emails found through the email sent and through their website. Each email comes back as “undeliverable” because the host name does not exist. It has been over 20 days since the initial purchase.

- Miami, FL, USA

I asked for a cellphone which was "on sale". The order was sent on nov. 30th and tracking said I should receive it in dec. 17th. As this never happened I tried to communicate with them. Received mails from [email protected] with different explanations. it was delivery to postal office near my place, ask neighbours, finally they admitted sent a different product.... sunglasses? and told me that to sent my order again I should return (which never arrived) "delivered" package. I think I was scammed and want to recommend any people never buy a product from Vohudiu. The web page had an Amazon logo, don't know if it is fake, but it is very harmful to the image of Amazon, which always worked perfect with products I acquired.

- Port Saint Lucie, FL, USA

order deal for christmas add on facebook never recived package

- Everson, WA, USA

I ordered an item for approximately $70 on 9/17/2023. I used a debit card for the order and the amount was drafted from my bank account on 9/18/2023. I received an automated confirmation email stating that I would receive notification when the item had shipped. It is now nearly 3 months later (12/13/2023) and I still have not received the item, nor any notification that the item has shipped. I have made dozens of attempts to contact them at [email protected], [email protected], and through their Facebook page and Facebook messenger. There has been no response, except for the fact that they have deleted my comments about not receiving my item from their Facebook page (I tried to email and message them first before leaving negative comments - no response, of course). I searched the internet and it appears my experience with this “company” is not uncommon. You can visit https://www.trustpilot.com/review/lavah.co to verify that more people have had experiences just like mine. For these reasons, I believe this website is a scam and fraudulent. There is no address or phone number provided on their website. The address shown for them on my bank statement is 1100 Biscayne Blvd #C, Miami FL., but Google tells me the only thing at this address is residential condos.

- Miami, FL, USA

Ordered a psp game console Nov 27th to be delivered within 7 days and it never arrived, I dm the person and they kept procrastinating and never sent item before me leaving town (12/11/2023)

- Fort Myers, FL, USA

I orderedFiber One Cereal Online on Aug. 28,2023

I never received the product or a reply.

I am concerned that my credit card and information will be used fraud.

- Conroe, TX, USA

I paid the Scammer with zelle $1600 for clothing boxes and after paying the scammer immediately no longer responded to my calls or texts. During payment process they responded immediately.

- Cabo Rojo, PR, USA

I purchased a fountain pen on www.fpgeeks.com. Funds sent via PayPal to Martha Will email address [email protected]

A total of $2,300 were sent I alleged seller never responded back. See attached image

- Hollywood, FL, USA

I was shopping for a pressure washer and clicked on a site supposedly an outlet of BestBuy, but unfortunately I didn't verify the web address (which I usually do) until after I made the order. When I saw address www.giveemonday.com (which claims to be an affiliate of Best Buy), I became suspicious so I started to search for reviews. My credit card was charged to a company with website as www.cusve.com, which is also possibly a scam site.

- West Palm Beach, FL, USA

10/20/23, I purchased a product from the merchant. The merchant promptly sent me an order confirmation/receipt. 11/06/23, 14 business has passed, order status has not changed since the initial purchase. 11/18/23, 21 business days has passed, order status remains unchanged. Email sent to merchant, however, no response. 12/02/23, 6 weeks since initial order, merchant responds. Instructs me to return item onced received [upon shipping], and then refund will be processed. 12/03/23, order staus remains unchanged.

- Trenton, MI, USA

Ordered a care package to be sent to my incarcerated family member. They took the money out instantly had tons of follow up emails but the product was never sent. No email back -and did not return my call.

- Tom Bean, TX, USA

Originally, I placed an order that was for $7.90 on 11/9/23. I have not received that order. On 11/28/23 (which was in pending mode for several days until this date), $24.95 was taken from my bank account (unauthorized). I have tried numerous times to call (the phone number's recording says it has been canceled) and double-checked the number. It's the same thing. I've tried via their website. I've gotten no response. I asked that they call or email me to tell me what the $24.95 was for and to get the status of the original order.

I am at my wit's end. I need your help with this. Tell me what I need to do. Please! I have a very tight budget so it's very important to my money back and/or the product I ordered. If they were able to take the unauthorized money then they'll do it again.

+1
- Port Saint Lucie, FL, USA

Offered cordless dewalt skill saw with battery for $69.98 never recieved it

- Hollywood, FL, USA

Its supposedly a site where I ordered two dvd shelves on Nov. 24th.. I've not received any other information on it and when I emailed the twice, they don't reply

- Tampa, FL, USA

MD Exam offers weight loss medication on a subscription basis. They immediately charged my credit card for the first month, $300, but never sent the medication. Then charged my card for a second $300 the following month - again, never sending anything. They will not respond to any inquiries.

- Miami, FL, USA

There was a listing for Black Friday special on Nike sneakers buy 3 pairs for 59 dollars was listed on instagram they used a web address that went directly to dick sporting goods website but the address does not match the original dick sporting goods. I was to slow to notice it until I purchased it i waited a few days no response and no phone to reach them. I should have known better when something sounds to good to be true 9 times out 10 it is.

- West Palm Beach, FL, USA

I also got scammed with kacartapps.com pretending to be Macy’s outlet for a chaise lounge! I’ve been trying to track my package and can’t do so saying invalid number PLEASE BE AWARE! Do Not Order from this so called company! I also lost $49.98. Too good to be true DO NOT do it. Can’t get my money back or anything resolved. I’m reporting to the ScamPulse.com as well. Please Please be AWARE

- Huntington Station, NY, USA

Instagram advertisement shows an end of year liquidation for a Minibike at a reduced price. Scammer takes your money and information, but you do not receive a receipt of purchase. You never recieve anything from the fraudulent vendor. This is the website the instagram ad takes you to. https://themotorusallc.com/

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