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Online purchase not received

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Online purchase not received Reports & Reviews (229)

- Brooklyn, NY, USA
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I ordered two silver crucifixes and two rope chains in two different sizes for my grandson to pick from for his confirmation. The site looked amazing and the product looked legit.

U fortunately I was told this company was in Toronto. So I figured there would be a wait for delivery. Well my supposed package was sent to my local post office on September 21st. Says awaiting acceptance. For days.

I reached out to post office. Spoke with supervisor. She said the tracking number was scanned. But no package was scanned for me. It wasn't there. I was told to contact seller which has no phone number listed. I called the credit card company. They had their company as locates in Miami Florida. Not Canada. And they gave me two phone numbers and an address. The address was not a jewelry company but a postal pick up site and one of the phone numbers was for a G Luxe Jewelers which sells watches. No silver. I have yet to receive a response from the company who were very aminiable to get back to me when I was asking questions about jewelry

The last response I got from them was giving me tracking number and sorry for delay.

I believe I got scammed and I don't want anyone else to get scammed by them. If it looks too good it probably is.

Make sure the site has a legitimate address and phone number. Thankfully my credit card will be putting a hold on funds until they investigate. But pretty sure the outcome is going to be that they are not legit

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- Anaheim, CA, USA
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I have sent electronic messages to customer service but have not received any response.

Shop at mars is posing as an online retailer of various products. I purchased an item and over a month has passed without receiving my item.

Shop at mars is almost daily attempting to charge my card for random amounts of dollars.

Even after blocking any future attempts from shop at mars, they were somehow able to bypass the block and stole money from my bank account.

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- Grosse Pointe, MI, USA
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I made a purchase on July 19, 20204, through the website www.republicandogs.com, and paid $98.37 through Shopify Payments for six items. I have reached out to the company numerous times via email, and they have responded, blaming the USPS for the delay, and allegedly re-shipping my items. They provide USPS tracking numbers, that indicate a label has been made, but never has the package been picked up by USPS. As this has been going on for nearly 2 months, I'm convinced this is a scam and fraudulent. I have submitted this fraud to my credit card company (American Express).

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- Nashville, TN, USA
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This company is a scam. They took my order and payment and never sends their merchandise to anyone. I have called and they will not answer the phone ever and will not respond to email inquiries after over 15 or so attempts. I researched and it appears no one gets their merchandise from this company. This company is a scam!

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- Milroy, PA, USA
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I placed an order with republican dogs. They took my money. They sent a tracking number but the package was never received by the post office. It has been over 3 weeks. They claim it was sent July 22 2024. I get the same response everytime I email them. I want my money refunded. This place needs shut down

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- Chaska, MN, USA
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Advertising a product never delivered and no recourse for issues or concerns. Reported delivery and shipping on a day prior to shipping date. No product arrived

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- Miami, FL, USA
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I am writing to Complaint the lost of $121,064.74 due to the non-delivery of products outlined in our contractual agreements with ZHEJIANG WILLING FOREIGN TRADING COMPANY LIMITED located in China. Despite multiple payments made to various bank accounts as requested by their representative, Tiffany Lizzy, no soybean oil or blended vegetable oil was delivered. The failure to fulfill the contract terms has caused significant financial and emotional distress. Immediate action is required to rectify this breach of contract.

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- Summerfield, NC, USA
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Website and Facebook page are a scam person talked to me multiple times via text then stopped talking after payment

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- Miami, FL, USA
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Paid for two Stanley cups never got them

Sent several emails and never got a response

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- Miami, FL, USA
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They advertise on social media - Facebook in our case, website is shady but you don't realize it until you've ordered the item they're selling thru social media. There is no phone # to contact them at. They only provide a customer service email address which is not helpful. They give you a tracking # where you will be told that your item was delivered but NOT the case. Item NEVER received! when you email the customer service address ([email protected]) no help is provided other than "we have tracked your purchase and it says it was delivered to address provided". I have asked for proof of delivery and none has been provided. They told me to ask neighbors, friends maybe they had received it!

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- West Palm Beach, FL, USA
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There was a ad on Facebook for a sale for $7.90 a Bible Study Book that was purchased online on 6/20/2024, One company claimed to be Sandy Siren , and ManBreere.com was receiving money out of my checking account when I tried to get in contact with both companies, it was only done online but never got any resort. I do have a order ID number from the order which is 20546. I notify my bank of the scam I tried using ManBreeze.com account, but it’s no longer exist

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- New Castle, IN, USA
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The add for this product appeared via FB. Looked like a legit item, so I followed the link to their website, Made a purchase and received a notification back. Also, received an email that item shipped and they provided a link that I could track shipping for delivery. Just links me back to FB. Went to their website and put in the number provided and shows no order and item was never sent. Went back out to their FB page, and it appears I'm not the only one this has happened to.

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- Onamia, MN, USA
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Ordered product that was to be shipped within 7 business days. Tracking info when item is shipped. Emailed them on 6/22/24 asking about my order with the order number given to me when placed. No response. Yesterday My debit card company notified me about $49.00 that Mars was trying to get off my card. They blocked it.

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- Rockford, IL, USA
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$20 purchase in May 24 for 2 long handle toilet brushes. Invoice showed (unrequested )free membership. Never received brushes. Merchant has illegally withdrawn $49 twice since obtaining bank info. ( 2nd complaint to ScamPulse.com after reoccurring withdrawal)

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- Miami, FL, USA
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i bought an open box product from there website BARDES.SHOP. i recived a text message that i would it be be here within 8-10 days. After that time had went by no package. when i try to cotact the website and text link no longer worked and there number was online as scammer doing the same thing to others,

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- Miami, FL, USA
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Placed a TShirt order and never arrived, website does not work

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- Homestead, FL, USA
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BSLM Clothing is a scam. They offer products and you never receive them. I’ve contacted my CC company to dispute the charge and BSLM clothing told them the product was delivered. My tracking number still shows it’s in pre shipment, awaiting item. They don’t respond to any emails either. Don’t order from here.

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- Keansburg, NJ, USA
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Never got the order and they told the money but never received the order

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- Lake City, FL, USA
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I ordered magic gel pots and pans cleaner for $15.99 on 5/11/2024. They took the money from my credit card but have not sent the item. On 5/25/2024 they attempted to take $49.00 from same credit card but was stopped by my credit card company. I've attempted multiple times to talk to Shop at Mars but only get a pre-recorded message about all the lines being busy and never get to talk to anyone. I've since learned this company is a scam that pulls this same scenario on everyone they have dealings with. They should be stopped as they are fraudulent and straight up thieves. I'm trying to get my money back but it probably won't happen. Somebody needs to go to jail.

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- Miami, FL, USA
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Paid for this product never received I contacted support multiple times with the same AI answer last update of shipment it said the product is in Atlanta since 4/25. I contact support they gave me a new tracking and now it says the ring is in NY.

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