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Online purchase not received

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Online purchase not received Reports & Reviews (202)

- Trenton, MI, USA

Ordered a care package to be sent to my incarcerated family member. They took the money out instantly had tons of follow up emails but the product was never sent. No email back -and did not return my call.

- Tom Bean, TX, USA

Originally, I placed an order that was for $7.90 on 11/9/23. I have not received that order. On 11/28/23 (which was in pending mode for several days until this date), $24.95 was taken from my bank account (unauthorized). I have tried numerous times to call (the phone number's recording says it has been canceled) and double-checked the number. It's the same thing. I've tried via their website. I've gotten no response. I asked that they call or email me to tell me what the $24.95 was for and to get the status of the original order.

I am at my wit's end. I need your help with this. Tell me what I need to do. Please! I have a very tight budget so it's very important to my money back and/or the product I ordered. If they were able to take the unauthorized money then they'll do it again.

+1
- Port Saint Lucie, FL, USA

Offered cordless dewalt skill saw with battery for $69.98 never recieved it

- Hollywood, FL, USA

Its supposedly a site where I ordered two dvd shelves on Nov. 24th.. I've not received any other information on it and when I emailed the twice, they don't reply

- Tampa, FL, USA

MD Exam offers weight loss medication on a subscription basis. They immediately charged my credit card for the first month, $300, but never sent the medication. Then charged my card for a second $300 the following month - again, never sending anything. They will not respond to any inquiries.

- Miami, FL, USA

There was a listing for Black Friday special on Nike sneakers buy 3 pairs for 59 dollars was listed on instagram they used a web address that went directly to dick sporting goods website but the address does not match the original dick sporting goods. I was to slow to notice it until I purchased it i waited a few days no response and no phone to reach them. I should have known better when something sounds to good to be true 9 times out 10 it is.

- West Palm Beach, FL, USA

I also got scammed with kacartapps.com pretending to be Macy’s outlet for a chaise lounge! I’ve been trying to track my package and can’t do so saying invalid number PLEASE BE AWARE! Do Not Order from this so called company! I also lost $49.98. Too good to be true DO NOT do it. Can’t get my money back or anything resolved. I’m reporting to the ScamPulse.com as well. Please Please be AWARE

- Huntington Station, NY, USA

Instagram advertisement shows an end of year liquidation for a Minibike at a reduced price. Scammer takes your money and information, but you do not receive a receipt of purchase. You never recieve anything from the fraudulent vendor. This is the website the instagram ad takes you to. https://themotorusallc.com/

- New York, NY, USA

Their company does sample sales. I ordered something on September 21 and they said their shipping times are up to 4 weeks. We are now 2 months later and there is no end in sight of when my order will come. While their emails have been nice, they are utterly unhelpful and I believe this is a scam.

I went on their Instagram to comment this to let others know that I believe there are poor business practices happening. Within minutes, I received an email that my order was cancelled, and I was blocked on Instagram! I am utterly shocked at their poor business practices and am led to be believe they are doing something wrong!

- Pompano Beach, FL, USA

Gave fake tracking info and said package was undeliverable and after i contacted company they said i need to go pick the package up myself and pay additional .30 cents postage from USPS!

- Jupiter, FL, USA

I purchased a purse online gave all of my correct information. When I questioned where the order was they told me it was delivered -I called the post office. The item was delivered to a different address not mine. I emailed the company again, and then they ignored me from then on telling me it was delivered to my house when it, quite obviously was not. I have proof from the post office -they need to make good and send me the product.

- Walnut Creek, CA, USA

Scammer provided false UPS tracking number with to Paypal to show proof of delivery to the purchaser's address and Paypal provided such unclear tiny small print copies to Capital One credit card fraud investigation department. The UPS tracking number provided from merchant later verified with the UPS fraud department showed that their record for the tracking number vendor was from Amazon not the Stephanie Co OD PA and the ship to address for such tracking number was delivered to another address in the same city. Purchaser also had tried to contact merchant with phone number provided on the internet and emails but no reply. Phone number 1.888.727.7395 listed at this website is invalid. Everything is fraud for false and misrepresentation of product for sale and fake website, fake phone number and email address. NEVER received anything at all.

- Pompano Beach, FL, USA

The company keeps sending me tracker number no good JSE1J2346127175YQ.its a Chinese web sight cannot read Chinese and refuse to send to my house. I told them they need to send to my condo and gs w them my address but they simply refuse to send here or give me a refund.

- Boca Raton, FL, USA

Scammer says he sells pallets on instagram.com of clothing, when you make a a payment he blocks you.

- Adair, IA, USA

I saw i could purchase a hard to find rifle ammuntion on a facebook group at ammodepotnh.com. It looked like a reputable website,( except it did not ist a phone number or address, which I now know is a bad thing.) I ordered the product and received an email to pay via pay pal , personal option, ( which i now understand will not allow me to ask them to get my money back) , and they sent it to [email protected]. I had never used pay pal before, and will not use it again. I ordered product on oct. 15 and have not received any product. Pay pal sent me a confirmation they sent $163.00. They asked for a screenshot of the paypal page and that made me suspicious. I sent 2 emails last week to ammodepotnh.com on their contact page of their website asking for them to call me to tell me if they had product, or if they could refund me my money. Heard nothing back by today 11-12-23. I sent pay pal a message that this place appears to be a fraudulent website. As i used the personal option, i am sol with them. I am filing this with better business bureau and am going to file a complaint with the Iowa attorney generals consumer fraud division also.

- Miami, FL, USA

Purchase Halloween decorations, paid for them, received notification of shipment from their website. Never received merchandize, site is now gone.

- Florissant, MO, USA

They set up as a Walmart seller and would take orders and give tracking info for an item that would never get delivered. I ordered diapers that were much needed and they never showed up. Walmart has since removed them as a seller.

The company is registered to.

Salgado Urbino, Nuri E

16237 Sw 97 Ter

Miami, FL 33196

- Vero Beach, FL, USA

Ordered watch got receipt and tracking number , tracked package around the world never received the watch!

- Boynton Beach, FL, USA

I ordered a ring a month ago from the website, got an email confirming the order with a number and tracking number, and I’ve been tracking it for the past two weeks, since it was getting closer and closer and I knew I could expect it soon. The tracking number only works through order tracker, which is okay, if a bit odd. Shouldn’t it also work with my local service, UPS? It worked through the link in the email, which brought me to CAINO, and that was being regularly updated.

After checking it this weekend, it says it was delivered October 27, but there’s nothing in my mailbox. At the same time (same day it says it was supposed to be delivered), I got a text from presumably UPS saying an order couldn't be delivered and taking me to a link that looked like it was UPS asking for my information to have it redelivered. It asked me for lots of information usually not needed, but I got suspicious when it wanted me to pay. Bottom line: I haven’t gotten the item I ordered and paid for, even if it says it was delivered, and there’s another scam linked to the services. I gave my name, address, email address, birthdate, and phone number (already a bit unsure about that, but we've all become so used to giving this info for club memberships and the like) before breaking it off.

- Port Saint Lucie, FL, USA

I though I was purchasing sale items from a legitimate Anthropologie sale link that came up on social media. I went to there site (https://anthropologiesale.store/) and purchased 99.99 dollars worth of clothing and received a confirmation email from this sender From: "Anthropologie" <[email protected]>. The email also included a link to track the order that takes you to the proper Store site and there is no record of your order. I reached out via email as well to the contact provided Email: [email protected] and never received any response. They did pull the funds from my credit card but no good were ever received.</[email protected]>

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