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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (318)

- Bronx, NY, USA
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I recently ordered an item from the company and the tracking number that you they provided doesn't work . Then they sent a new one and I never got my package.

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- Corona, NY, USA
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Advertised as an all natural diabetic supplement and was supposed to be free. Once all my personal info was entered and clicked proceed, I noticed I was charged $129.88 which I never agreed to!

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- Barnum, MN, USA
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I found a Carhartt Jacket on a website, placed the order for a size Large. Paid $46.99 for the jacket, 12.99 for S & H, 2.99 for insurance. The total is 62.97. I received it via USPS and when I opened the outer package I noticed that the label on the inside package stated 2XL. I opened the zipper, never removed the product from the package and the quality of the product is not Carhartt, the Carhartt label on the outside of the jacket is a sticker! Not a genuine Carhartt product at all.

I emailed the customer service and the response was a request for pictures, which I sent. I then sent a request for a return label and my response was I can keep the product for a 10% refund and I denied. Even if I wanted to keep the product, it would not fit. I specifically ordered a size Large and they did not fulfil their portion of my order. Insisting that I should take the partial refund, if I get a refund, minus the shipping, I will not get a refund until they receive the product. I am unsure of their timeline as to when the refund will be issued. The contact person will not give me a supervisors contact info. I am unable to locate an area to leave a review to warn others not to purchase their products. I am unsure why it is such a struggle to get a refund when they messed up the order and mislead about product information. Not impressed at all. There is no contact phone number, no address.

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- Old Bridge, NJ, USA
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Targeted ad for a video game console. Said it would be shipped out in 1-2 days and received in 6-10 days. No additional information and no response from numerous emails trying to get a hold of them to get a refund or information where my package was.

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- Mableton, GA, USA
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The scammer offered a Stanley rose gold cup that Lainey Wilson just launched for $10 plus $10 for shipping plus 60 cents international charge. I contacted them for a refund kept saying it was on the way for the tracking they gave me emailed again told something. Emailed again said they couldn't give refund emailed again said they would escalate problem to higher department. Went to website today to give webpage for this complaint and it's closed. No phone number was given to contact someone. I believe it was in China but not sure. I did cancel my card.

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- Staten Island, NY, USA
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I went to website footwearmerch to buy Christmas gifts for my kids printed crocs with different designs 3 pairs they also advertise on Facebook instagram and apparently great reviews I placed my order on December 12 /2023 supposedly I get it by the 22nd but I didn’t receive anything I tried contacting them via email telephone nothing no reply then I went online to trust pilot and found out dozens of complaints customer not receiving their orders

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- Clearfield, UT, USA
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Sold stanley cups 10.00, kept emailing back and forth for 40 days now, still no delivery. Never trust a China company.

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- Staten Island, NY, USA
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I have tried several attempts to contact this person or company all i get is automated emails saying this is shiyel and your order has been shipped. I have received emails from shipping@24hservicrVP saying status up dated. First updated status showed item was in Finland and that was 2 weeks ago. Now it is saying item is in china. This item was ordered since December 13th.

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- Harriman, NY, USA
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This company advertised on social media (not sure if it was Tik Tok, Instagram or Facebook) that they were selling a Taylor Swift calendar with her lyrics. I purchased this in November, in order to have it home in time for the holidays, and there was no receipt from the website ( kept the link to the receipt and a screenshot). There was no other contact available for information.

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Ordered a product. They delivered a different product. When i reached out they told me they couldnt deliver on the product they advertised. I emailed and they responded with them not being able to make produce the product they advertised. I have emails to prove. This is false advertisement.

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- Bronxville, NY, USA
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I made one purchase, online, for a modest sum, Immediately, there was a succession of attempts to upsell, all of which I declined. I noticed immediately, some kind of invoice that listed the items I had declined. I called BeWell immediately and spoke to a person who said she would correct everything. They answer the phone "Muama". There was no correction. Paypal decided how to pay and used at least 3 accounts that I had listed with them, including private banking. Pay Pal has been zero help in this matter. They say that they are investigating and then report that the purchases were legitimate. I received two shipments of unwanted personal care junk, sent from California. When I said that I want to send it all back, I was given an address in Lithuania. I see paypal as complicit in this, and I am furious. My attempts at fixing this began on Nov. 24, and I have called BeWell and Paypal repeatedly since then.

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- Jamaica, NY, USA
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Ordered a shirt and kept checking status, finally it said on the way and I kept an eye out for it but never got anything delivered. Contacted them a week after (the day I went back to check and saw it said delivered). Reached out to them and they said contact neighbors , usps etc. Which was done and I notified them that I did and they said check again. And I asked for a resolution and they ultimately said they cannot give a refund due to the package stating it delivered. Never got a refund and got the run around for one shirt.

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- Huntington Station, NY, USA
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Ordered sweatshirt & ring 11/19/23, when didnt receive was given erroneous shipping #. Requested refund in 3 separate emails. Only to be told sorry NO, As of today 12/21/23 no items delivered. Did research appears Southfaces.com is scam.

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- Buffalo, NY, USA
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support@lucuss.com

My order number is ******************. I have attempted to reach out to you for your return address so that I can send your ****** product back to you . However, you refuse to reply. I am reporting you to the ScamPulse.com and Paypal as well as Karma . You are very devious and unrepeatable people. I want my full refund immediately. You didn't even ship the hat and gloves.

***** ***** ** ****** *** ******* * ** *****

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- Chicago, IL, USA
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Items received were all plastic. Items on site are completely different.

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- Richland, WA, USA
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I tried to purchase 2 small cat beds from mrfluffyfriends on 11/242023. Items was supposedly sent on December 7th ot 8th. But items was not yet been delivered to USPS yet. Tracking number is **************************.

They will never tell why the hold up and will not cancel order. I believe this is a scam. I do not know the address or phone number of this business. Not given in all info from on line? Therefore i could not call them!

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- New York, NY, USA
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Bright Sport has created false advertisements, the product is garbage and does not do what it claims. The only option to get a refund is for the customer to pay the shipping costs.

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- Lilburn, GA, USA
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This website appears to offer high quality office equipment, everything is shipped directly from china in extremely cheap and poor condition. When I reached out to the company to return the item because it looked like the quality of a dollar store, they advised me that they don’t accept returns on sale items. The issue with this being that according to google chrome, this product has always been the same price and therefore was never on “sale” but it was just marketed as being on sale.

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- Suffolk, VA, USA
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I ordered product over computer, within an hour of placing order, i emailed refressbrand to cancel. I received a confirmation email from company that my email was received but order was never cancelled. Product ordered was suppose to be made in USA instead there is a shipping label from China.

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- Lake Peekskill, NY, USA
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I ordered a flying witch for $37.88 which was never delivered. I contacted this company several times and they just said itxwas delivered, which it was not.

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