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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (314)

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I recently made a purchase of a bag on their website and it was shipped to Paris. I live in the states and I never received it. I made multiple attempts to contact the company and they stated it would be shipped 15-20 business days and that I should wait. I asked for a refund and haven't received it yet.

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The company sells products that they never deliver. They then create fake invoice of refund once customer service is contacted, but refund is never issued.

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I purchased the wagon that I did not receive. I contact the company to find out where my package is. They said it was delivered. I told him I did not receive it. They then suggested I contact the delivery company. I did not receive the package and wanted a refund. They say they were going to refund me and I did not receive the money. One of the thing about this company is that they lie and say that it’s made in America. It implies that the companies in America and I seriously doubt it since everything e-mail correspondence had Mandarin or some sort of Asian writing.

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I placed an order in May 25, 2023 for a Pikler Triangle for my daughter. The website said it would ship on June 26. Shortly before June 26, an email was sent saying that there were delays and the item would arrive on Aug 4. On August 4 when I hadn’t received an item I emailed them asking when it would arrive. They responded the following day that the item would ship on August 4 - using future tense for a past date. On Aug 6 I got another email saying that their shipping department was on weekends, but that they would contact me on Monday. I sent three follow-up emails on Monday, including letting them know that if I didn’t hear from them, I would report them for fraud. I didn’t receive a single email comments on their social media indicate that this has happened to other customers as well.

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Claims clothing made in South Carolina but is cheaply made and sent from Asia…misrepresented.

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Company said clothes are made in USA, they are not. Poor quality, and even if they say they will refund in 30 days on their website they will not. Save your money, cheap foreign made clothes

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They said lost in transit. Then offered to give me just part of the money. I refused then offered to send full refund except shipping. I refused. After that they have not answered me. They continue to say they are going to refund and never do.

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Received item extremely poor quality and wanted to return. Had to email Rutave to start the return process. They kept emailing that they would first refund me $15 and I could keep the item and I decline. Then emailed again saying they would credit me $25 and I declined again saying I would send the item back and I would like a full refund. Have not heard anything from them since.

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frozenchickenexporter.com a bogus website. Marcelo Assis (with a business card, copy of passport of Brazil ) claimed his title is International sales manager at Seara ailments Ltda in Brazil. He could supply large volumes of frozen chicken from Seara, payment terms of 30% TT upon invoice and 70%TT upon BL, which I searched online and found the photo online is different than the passport. Try to verify via his WhatsApp (#55-21-3500 1924) he stops the responses. Be aware.

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Ordered dress from Vala Nio, www.valanio.com. Website states "30 Days Easy Return/Exchange" and "Please contact with our customer service to get a return/exchange authorization and return address within 30 days upon receipt. We don't accept the returned package without authorized from customer service."

But when contacted, the company offers "we will refund $9 and you can keep item". When pushed back, they upped amount to $13. When pushed for RMA and address, they said "the return address is in Dubai and it will cost you too much to return the item". In other words, they have a "no return" policy. Searching the web, others had the same experience.

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I purchased a projector and screen that was supposed to come with a tripod for free. It shipped directly from China and the quality is awful. Feels like a plastic toy. Doesn’t work. The screen is completely see through. The amount of money I paid for these items was not equal to the quality of them at all. I reached out to return and the response was defiant and then they ignored me when I reached out for a third time to try and return the item. I looked them up online and apparently this is happening to everyone who buys this item from them. It’s all they sell.

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I purchased 2 articles of clothing described in glowing terms. they are misfitting and made of very poor material. I emailed the company to return, and was offered a fraction of the price back, then a slightly more, then the following. I am not returning the merchandise as I am afraid I will be out of pocket for the goods plus postage as I see this company is a known scammer. I would rather lose the $81 than deal with them. They were just stringing me along.

Dear customer:

We are sorry our clothes don't meet your expectation. We will give you $30 as compensation, can you keep?

Anything we can do for you, Please feel free to contact us via [email protected]

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Best regards

Lsoru 24/7 Service Team

[email protected]

https://www.lsoru.com/

Dear customer:

If you insist on returning, this is the return address: 14709 182 ND ST Springfield Gardens, NY 11413. Once you send , please give us the return tracking number. We will refund the money ASAP after receiving the package, and we wont bear the shipping cost.

We apologize for any inconvenience to this matter.Thank you for your understanding.

Anything we can do for you, Please feel free to contact us via [email protected]

--

Best regards

Lsoru 24/7 Service Team

[email protected]

https://www.lsoru.com/

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They are supposedly selling seafood online. I paid for overnight shipping five days ago. They now say it takes between 3-5 days to get the order ready. I have received no order number, tracking number, receipt, or any other correspondence from them

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Site was shown on CNN. It offered King crab legs at a discounted price when purchased a confirmation email was sent with an order number, followed by a tracking number. Two days later the email with the tracking number then disappeared and the company would not respond to emails. The product was never received.

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Purchased clothing from Elsiu through Facebook claims clothing is made in North Carolina. when items arrived their was Chinese writing all over package and the items were of the wrong size and inferior material. They guarantee a full refund before 30 days but when I reached out they offered $25.00 and keep items. I refused so they offered $40 then $50 and keep items. I told them I wanted a full refund where can I return them and they gave me a New York address and when I looked it up it is residential address. I realized I had been scammed so I reported to my bank.

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I made a purchase of a small toolbox and paid with my credit card, after the purchase was completed the money was quickly posted to my account even before I got a conformation that a purchase was made. I contacted Customer support and got a response the following day that indeed my purchase was made and was sent an order number. I waited for about 4 weeks after not receiving my order. I reached out to customer service again and was told that my order was delivered. I’ve email several times after and have gotten the same response which turned out to be some automated response system. I still have those emails . To date I still haven’t received any delivery from them . My loss

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I talked to them throuthou the shipping process after few weeks their website went down they told me its under construction but now its under different name https://www.quierto.com. Track 718 is the shipping detals provided. I msg then no response. I contact the seller using email i told them i didnt get the item. I live in yonkers. One send it to brooklyn and the other send it to bronx. I need my money back or the product. I will report it. I got the response back they used nasty word. I will upload the response from them. These scammers were in fb and instagram. I know they scammed so many.

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Pinterest d for cat exercise wheel which is still up. The tracking number came from china. When itt took longer than expected I contacted the company and was assured it was in it's way.

I received a 50 cent happy face duffle bag. I emailed them and still have not heard back nor received a refund or the product I ordered.

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I've made several attempts to request a refund from this company; but I keep getting the run around, I have all emails along with correspondence but they refuse to refund me for items that were never received, the order was placed on July 01, 2023 I was sent a tracking number UH436406613YP on July 02, 2023 stating the order in process to ship and then today July 25, 2023 they sent me another tracking number UH517261180YP stating the package in process on July 19, 2023 to ship, I just checked and there has been no movement since July 19, 2023. There is no pictures upload.

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I ordered some stuff online on June 12th or 13th and it's almost August and I still haven't received or heard anything from them

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