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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (317)

- Akron, OH, USA
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Scammer offers item for sale at steep discount to market rate. Customer pays via PayPal. Scammer sends junk item to random address in customer's zip code via usps. After item is delivered, scammer sends tracking info to customer, indicating that item has been delivered. Usps does not list delivery address, just zip code. Customer assumes porch pirate stole item, and gives up.

Customer should contact local post office to confirm delivery address was bogus, file complaint with PayPal or other payment site.

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- Woodmere, NY, USA
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I ordered a shirt through this company for $32.98. It did not fit my husband. i reached out per their return policy. When I started corresponding, I was told that I could neither exchange the item for the right size or get a refund. This is in direct contradiction to their posted policy. The person started offering me to keep the item (no use), then added a $3 reimbursement. In the end, they said they would send me $7USD which comes from their "meager salary". There was no response to my questions re: the posted policy. After weeks of back any forth, it was time to stop this. I told them I was going to report them to the ScamPulse.com and they asked me not to.

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- Brooklyn, NY, USA
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The item was falsely advertised as a glueless unit which means ZERO adhesive is to be used for the wig to lay flat against the scalp. That is not the case with what I was sent as u can see this is not flat against the scalp. When I said something about it they sent me videos about different products and have been throwing me off a loop for 2 months

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- Middletown, NY, USA
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To return product at my expense to China(cost $80+) or keep it and get $60 credit. AMEX Stopped the charge (I had not received the product though they charged my account) and the product was received. After several e-mails, they suggested I try in anyway. On Oct. 14th I asked for warehouse address for return the product (leg Massager) I was given the China address. If I still keep it, they would offer 100% STORE CREDIT/gift card to buy any other product on healolabs.com. Whichever way I look at it, I am out $200+.

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- Brooklyn, NY, USA
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Paid for product September 14, never received shipping information . Then contacted and requested a refund on Oct 5th did not receive refund

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- Bayside, NY, USA
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This service is very low quality and they charge a monthly fee. Do not use this service. I requested a refund for the poor quality product and was advised they would not

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- New Hyde Park, NY, USA
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I ordered one translator. After the transaction I saw I was charged for 4. I cancelled them immediately and they said they cancelled the order. Three weeks later 4 arrived at my home. Infuriated I called and they told me to return them and when they received them they would credit me. I told them I would not pay for the return. They sent instructions for the return. At the post office I was informed that it would cost more than $200. because it was going to Lithuania although their phone number is in Texas and the charge on my credit card was from TN. My credit card company gave me credit for the transaction.

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- Great Neck, NY, USA
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I placed an order for a dress; however the dress I received looked nothing like the product on line and was very big. I sent an email to their customer service address requesting a refund and they requested photos. I sent the photos of the dress with a follow up email and I have not heard back from them. I started my email exchange with

[email protected] on September 14 and no one has responded to my multiple follow ups. There is no phone number to call either.

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- Clinton Corners, NY, USA
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I ordered and paid for two dresses from Snirel. It’s a company in China, I ordered them in early July and I’ve been emailing back and forth with them for three months. Twice they sent me emails that my order was delivered. My order was never delivered. This last one said I signed for it, I did not. I asked them to send me a copy of the “signature” and they said that they were having technical difficulties and couldn’t send it to me. Attached is what I ordered.

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- Franklin Lakes, NJ, USA
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My minor daughter posted for sale to include secure due diligence. Item musical sale, bid acceptance for $130.00. She made sure to adhere to contract. Shipping/ tracking promptly. This website targeted youth. They requested birth certificate, social security as proof of identity. Thereafter stated invalid proof. Red flags/ banners for fraud. I am contacted BBB, 3 credit reporting agencies to freeze. Changed her banking account, As her fiduciary Mother and POA, sadly no recourse.This website is fraud with stealing from teenagers is incongruous. Please as a single mother of 4, any and all rectify a solution. I kindly would be grateful.Thank you advance.

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- Woodmere, NY, USA
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They advertise products and when you receive your order, the product’s style, appearance, and craftsmanship are different.

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- Old Bethpage, NY, USA
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Advertised stained glass figurines of birds. What I received were plastic.. looked like shrinkydinks. Company offered a $3 refund as compensation

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- Bayport, NY, USA
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I purchased a dress through this company. Took longer than they claimed it would to receive it. Horrible quality. Did not honor their own refund policy that’s stated on their website. Emailed back and forth a dozen times before being refunded HALF of what I was owed.

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- Medford, MN, USA
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First of all, and this should have been a red flag for me, there is no e-mail address or phone number, so I put mine in your form, since it won't allow "none" or any other options.

On 8/4/23, I ordered a swimsuit from swimsuitspace.com. They received their money from my credit card on the same date. On 9/14/23 I tried to contact them to tell them that I had not received the suit. (I even tried to send a message now.) The message does not go through. I get “There was an error trying to send your message. Please try again later.” No matter what time of day I try.

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- Sacramento, CA, USA
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OhSpotlightUSA sent a cheap imitation flashlight but charged even more than the advertised amount. They advertised a super powerful survival flashlight that is so strong it could light a fire. Price: $27.50. I ordered one but was charged $39. I contacted them for a refund of the difference only to be told I had to buy four flashlights to get them for $27.50 each. Then what I received was a cheap imitation flashlight that you can get from Walmart for less than $8. I wanted to return it for a full refund but they refused and wanted me to accept a 15% refund. I refused their offer so they said to get a refund the item had to be unopened and not tested or tried. That means to get a refund I would have to have x-ray vision to see through the packaging to see that it was a cheap fake. Luckily I used PayPal to purchase it so PayPal refunded my $39. Now the company won't stop harassing me with emails even though I told them to stop contacting me. They are like catfish...bottom feeding **** ********

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- Ridgewood, NY, USA
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They claim to sell periodic elements table containing a sample of each element, What I received was a thick acrylic block with each element having a picture painted on the back - no trace of the actual element. It's scam in the form of deceptive advertising.

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- Franklin Square, NY, USA
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I purchased $81 of way too small, horrible quality clothing. When I reached out for a refund, they proposed a $15 credit and to keep the items. I replied that I wanted a refund and followed their instructions - to ship the items back (at my expense - $14), provide the tracking number, and they would process the refund upon receipt of the return.

Well, you can guess what happened…… They received the items, and never answered another one of my emails! So now I’m not only out $81, I’m out $95 — and they have the clothing back!!!

PayPal could not provide buyer protection since I received the order.

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- New York, NY, USA
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I ordered a tread mill back in May 2023 and never received my package or anything else from them. I have multiple emails from the said company stating that I would receive it and to be patient. After not receiving it in the 15 days they claimed it would take for it to arrive, I'm still waiting. After reaching out on multiple occasions, I'm still out of $49.97. Which they have told me over and over again I would be receiving. They have lied by giving me bogus tracking numbers and messages in Chinese. Still nothing and they still have not given me a refund, it's now September. I just want my full refund and be done with this company. I am tired of the back and forth and it going no where. My bank wants me to try to resolve it on my own first. I will not give up until we all get our money from these scammers.

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offer of supposedly not sold new merchandise at very low prizes

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Ordered some c-clamps from profishop, money was taken but never received product. Nothing for return or order status works on the website and no phone number to contact them. I want my money back!

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