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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (256)

- Brooklyn, NY, USA • May 26, 2023
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I placed an order on May 14 on the website. The shipping is estimated 10-15 days. As of now, the order was not shipped yet. I made an attempt to reach to the support through email [email protected] 3 days ago but did not receive any response. What is more suspicious to me is that there are numerous comments regarding undelivered or lost parcels that people placed weeks and even months ago indicating this occur on a regular basis. Comment section is here https://eyecandys.com/pages/contact-us. The location of the business is Avril Group Limited, Flat C 22F, 235 Wing Lok St Trade Center, Sheung Wan, Hong Kong

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- Shirley, NY, USA • May 25, 2023
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I paid by debit card 50 dollars for a electric bike and received nothing

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- Bridgeton, NC, USA • May 23, 2023
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I purchased from this company because in its "Our Story" from its Web page it states: "Lsoru.com is proud to offer its great products at fabulous prices to customers across the globe. Our company is based in the USA, so our products are all made and shipped from South Carolina. In addition to bolstering the global economy by increasing jobs, it also means a speedier delivery for our customers." They obviously are NOT made and shipped from South Carolina because I wanted to return the dresses for a smaller size and I kept getting excuses and offers of partial refund and no way to contact them other than email, which also obviously was not USA from the grammar used. After several emails back and forth, the last one I received said (and I have all of these emails and replies): "Sorry, US$46 is our best offer as compensation, could you accept it? Our return address is in Dubai, it’s not worth to return for you. Anything we can do for you, Please feel free to contact us via [email protected]

Best regards Lsoru 24/7 Service Team [email protected] https://www.lsoru.com." I finally accept the $46, which meant I lost $39.98 of my original investment. I have the dresses, which I will give to a local charity. So: While not a total scam, it's a bald-faced lie about: "Our company is based in the USA, so our products are all made and shipped from South Carolina."

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- Brooklyn, NY, USA • May 21, 2023
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BENEFICIARY BANK: ZHEJIANG CHOUZHOU COMMERCIAL BANK

SWIFT BIC: CZCBCN2X

BENEFICIARY NAME: FEYTTI CO., LIMITED

A/C NO: NRA15638142010500001837

ADDRESS : YIWU ZHEJIANG CHINA

The following must be filled in:

1. Payment for goods: payment for goods (If you can't fill in, write trade)

2. Please fill in the remittance remark or postscript(REMITTANCE INFORMATION):

CORRESPONDENT BANK: BANK OF AMERICA N.A.,NEW YORK

SWIFT BIC: BOFAUS3N

how do i provide bank transfer in a secure way? i don’t want to send anything over email.

On Sun, May 21, 2023 at 11:09 AM ki ki <[email protected]> wrote:

Hello

We are a wintopay company. We have received your order for replica watches, which is a third-party collection platform.If you have any unclear or order related information that needs to be verified by us , we can provide it to you. , please take a photo of your card.We need the card to verify whether the transaction is the cardholder's own transaction

You can add a mosaic of the numbers on your card. But please keep the first six numbers and the last four numbers we can see.The card holder's name should be seen.pls send it to this email then we will deal with your order

when the order is successful, the package will be arranged to send you.

You also can choose bank transfer (10% discount )</[email protected]>

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- Brooklyn, NY, USA • May 20, 2023
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Site said if info was not found no fee would be charged. Took my $.99 from debit card and said for $89. A more thorough search would be done. I did not consent. Three days later they attempted to take $89. From my debit card.

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- Bay Shore, NY, USA • May 18, 2023
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I ordered clothes from this website. The quality was very poor and the products did not look anything like the pictures. I tried to return them and instead of giving me back my money, they just wanted to give me back a very small portion of it. I continue to disagree and they told me the most they would send me back is $60 of my $192, they would not let me return the products

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- Bronx, NY, USA • May 10, 2023
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I purchased a wig and what came was not what was advertised. I emailed about getting a refund and was told they will refund 15% of purchase price. I told them the item was not what was advertised then they game me a china address as return address.

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- Perry, GA, USA • May 10, 2023
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- Purchased 2 coaster sets + keychain in April. Received 1 coaster set +key chain. Then received a random coaster set I did not order in place of the third one.

- Have e-mailed and sent facebook messages repeatedly to either get a refund or get the coaster set I originally asked for. Have been offered a refund between $4 - $8 for the $16.75 coaster set.

- While I know it's not a huge amount, I went on facebook and read many other comments of this exact same thing happening to others. Personally I think they are purposefully sending the incorrect items in order to make more money.

- I have filed a dispute with my credit card company.

- I am uploading the e-mail and fb conversations.

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- Lake Katrine, NY, USA • May 10, 2023
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The never ship you products to you and then when you ask they say that they were already delivered but that they have to deduct the shipping fee of $15

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- Prior Lake, MN, USA • May 09, 2023
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Ordered clothing totaling 249 from CHERIEDAY, clothes delivered, items did not fit, contacted service for instruction of return. They gave me the run around on the return with the following emails:

4/23 What items do u want to return and why?

4/24 mentioned they would gladly help with return, no instructions provided, instead offered to refund my card $56 out of the 249 I spent and could keep clothes. I said no, provide instructions, address for return

4/28 offered $189 gift card and keep clothes, still no instructions for return

4/30 Offered 140 and keep clothes, finally provided return with all kinds of stipulations for the return and I got feeling that they would not accept return even if I fully complied with how they wanted returned. I accepted the $140 and keeping clothes. Will definitely not be a return customer.

Return was to be sent to: Consignee: UGD c/o Chenzong MERCHANT Return

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- Saint Paul, MN, USA • May 08, 2023
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Bought clothes online. Received pieces of fabric with pictures of the garments printed on.

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- Fresh Meadows, NY, USA • May 04, 2023
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This company relies heavily on social media influence for consumer interest, and markets itself as a small business in the U.S. However, once items are purchased, it was discovered that (1) the items are actually shipped from a factory outsourced in China, (2) it took close to 4 weeks for the items to arrive, (3) items were poor quality, and (4) items came damaged. Contact with the company in regards to a return & refund has been both fruitless and difficult, with emails going back and forth for nearly 2 weeks with no resolution. The emails from the company representative were unprofessional, and a refusal to allow me to speak to either another representative or provide a phone number to contact directly.

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- Boston, MA, USA • May 03, 2023
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I placed an order on Cettire.com on 3/23/23 for two dresses of the same style but different color. I kept the black one and returned the white one in the exact condition it was received. I requested a return label for the white dress on April 6th and promptly returned the dress. Several weeks later, on April 26th, Cettire wrote me an email stating they were shipping the dress back to me and not refunding me because it was not in resaleable condition as the "tag had been removed" and "was dirty", neither of which I did. They sent supposed pictures for evidence, one in which the tag is clearly not removed. I contacted them to try to resolve this as the dress was sent back in the exact condition it was received and very clearly with the tag still on, and they refused to help stating: We consider this case closed, and will no longer be responding to it.

After searching online for more information on CETTIRE, I realized this is something they do frequently to customers and have now read multiple incidents reported online about this company's fraudulent practices of rejecting returns and sometimes even shipping the wrong item to a customer and then refusing the return. Truly despicable behavior from a company and obviously egregiously fraudulent. I am asking ScamPulse.com to please help all of the customers who have been scammed by CETTIRE and prevent any future customers from being scammed by them.

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- Ripley, TN, USA • May 02, 2023
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i ordered five dresses and received 5 dresses poor quality information on website states to contact [email protected] and instructions would be sent for full return

i have email documentation they offered to give me $66 and keep the merchandise i threatned to contact ScamPulse.com -- now they will not return my emails and there is no phone number to contact them

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- Yonkers, NY, USA • May 02, 2023
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I ordered a device that would allow me to use apple car play on my car with a very simple plug and play functionality. on the page, they compared the new technology with the old devices that require a professional to install in the car. I received the old technology and only wanted to refund me 30% and I had to pay for shipping to China, which would put me in the negative.

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- Clinton Corners, NY, USA • Apr 30, 2023
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This store company/ buisness claims to have warehouses all over the US.

I tracked the merchandise from when it left china till it was delivered

Which took 27 days.

Two fake rings. It wasn't what i ordered.

Last i checked. They have changed their store name to zoanesam.com

They are fake also. They do not deliver

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- Syosset, NY, USA • Apr 29, 2023
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Ordered two self-watering eco-stained planter boxes online from “bolleth” (now linked to planterbeds.com), given tracking number from China Post, but received two garden gloves sent from the same Texas address like others. Disputed with merchant, first they asked to return the gloves to China (I need to pay shipping and custom duty), later, proposed to give 10%refund, but NOT sending ordered items!!!

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- West Islip, NY, USA • Apr 28, 2023
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The website stole images from a reputable company (Spanx) which sells the real item for $90 more than Matorn. When the item arrived it did not match the description posted on the website nor the pictures listed. When a return was attempted to be initiated the seller indicated that I would be responsible for the full cost of shipping, estimated to be approximately $40.

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- Manassas, VA, USA
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The dress was advertised that it was made and shipped from S. Carolina - the ONLY reason I ordered it. It was nothing like the description and reviews on the website, did not come close to fitting me. I was offered $10 as a refund.

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- Kew Gardens, NY, USA
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I ordered from the site and did not receive a tracking number or any updates at all on the purchase. When I reached out they gave me a tracking number but I can’t remember if it worked. They finally sent the dress I ordered which is terrible quality. I tried returning it and they said don’t they’d offer store credit (why would I want that?). I worked with it through my bank Discover thinking this would be the end of it. With chase whenever something like this happened there was an investigation and I could move on from the issue. Discover waited 3 months to reverse my provisional credit. I’m heated I don’t want the dress and neither does the company. I’m getting so irritated that the next step I’ll have to take is suing the company.

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