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Online Overseas Retailer Scam

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Online Overseas Retailer Scam Reports & Reviews (317)

- Riverhead, NY, USA • Jun 29, 2025
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I placed two orders, one for $44.95 and one for $49.95 for clothing items from what appeared to be a company in Boston, named Emma &. Rose. I contacted them several times inquiring where my purchase was and received an in transit reply. When they finally arrived they were not what was pictured and were cheap, poorly manufactured and had no labels. I contacted them to get directions to return items and get a refund. Twice I got the response that they will give me a coupon for 100% off more items and I can keep the items they sent. My last email to them was that I will report them so I am doing so now.

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- Bronx, NY, USA • Jun 27, 2025
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This company is fraudulent. I purchased a pendant on June 4 and a necklace to go with the pendant on June 12. I didn’t receive a tracking number for both and the vendor made excuses then blocked me when I informed that I will report and dispute the charges.

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- New York, NY, USA • Jun 25, 2025
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The website offered a detailed video, detailed description, and visual photos and their guaranteed return policy of their merchandise but actually shipped an inferior product of lesser quality. The typical "Bait and Switch Tactics". Upon requesting a return authorization this company resorts to numerous emails demanding pictures and haggling to offer a minimal monetary amount for your dissatisfaction. It takes several emails before being issued a return address and it's usually some warehouse located in remote areas in China where you will incur additional fees such as tax and duties cost.

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- New York, NY, USA • Jun 24, 2025
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Website looks legit ,but order never arrived,nor did they respond to email! I am not the only one!

Beware!

Site should be removed!!

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- New Rochelle, NY, USA • Jun 18, 2025
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Company advertises as American company based in North Carolina with 30 day returns cheerfully accepted. When I went to return it was to China and my $57.00 dress would cost $68.00 to return. They refunded $5 to me and I'm stuck with a poorly made product I will never wear. This happened to me once before and that is why I never buy from China based companies now. They are deliberately deceiving people and should be mandated to let consumers know that their products really aren't returnable at all and that they are dealing with a China based company.

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- Brooklyn, NY, USA • Jun 02, 2025
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I ordered a dress from the website oyrosy.com I paid $104.00 for the dress. It took about 2-3 weeks to arrive. It was a very cheaply made dress.

I immediately requested to return the dress for a full refund. They will usually wait 2-3 days to respond and when they do, they are asking why i want a refund, and can they send a different size, or can they send me a 50% off coupon. I have asked for a refund and and a return address several times now and I just get emails of stalling. I have already contacted my bank about this. This company is a SCAM and I assume they are located out of China.

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- Merrick, NY, USA • Jun 02, 2025
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I came across a dress on a website that I liked. The site looked legitimate. The website shows a picture of a couple and states they are closing their US business after 16 years and having a closing down sale. I ended up ordering a dress for $55 and a blazer for my husband for $75. I was getting status emails that order was on its way, did not realize was coming from China. When products finally arrived, looked nothing like the picture, horrible craftmanship, different fabric, sewn incorrectly etc. Been going back and forth with them to get my refund. First, they said to pick another item which i declined, then they said could process a refund but large charge to do so etc. Asking me to send pictures of the products and reason for return which I have already done many times. No phone number to call just an email. Definitely a scam.

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- Astoria, NY, USA • Jun 01, 2025
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Used a store that actually exists in the US that I’ve purchased from before. I purchased items thinking it was the store I’ve bought items from already only to realize it wasn’t the legitimate company and I had been scammed.

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- Brooklyn, NY, USA • May 14, 2025
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Upon placing an order I attempted to contact the seller several times over many months. I received one reply saying that they were having a problem with online orders and received no further contact or refund.

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- Austin, TX, USA • May 12, 2025
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in order to return clothing item that did not fit, I was to told to take pictures and get return approval (which I did) AND then TOLD TO return by mail with tracking # to Puglia, Italy which would cost over $70 using priority mails from USPS. Their website says returns are easy, It is difficult and costly to return something to Italy when it was purchased and shipped from the United States. I made several requests for a return address in the US and was told there were none, I have asked for my money to be refunded because I cannot use clothing item that does not fit and cannot return because return postage would cost more than the item.

I have contacted my Credit card company for assistance but I want to warn others not to buy from North Fashion

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- Auburn, WA, USA • Apr 16, 2025
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I ordered an item from Valanio-- it arrived obviously not the same item (sweater) shown on site; material was not same, color, quality. It was listed for near 80.00-- I bought for 60.00---The site clearly says that "all merchandise is made in S. Carolina , US--and the distributing areas include " USA, Australia< Canada, and UK". The tag on this piece clearly says "Made in China"...I contacted customer service for a return; "there is no return, only for damaged merch..". I protested, so was then offered first' 11.00--and keep the sweater."... Next; "20.00 and keep" . They now said " our distributing center is in Dubai--so you can return the sweater, but it will cost you from 50-100.00 to do so". "We would like to do anything to help you"

I read more reviews to get down to ones that were negative. 1] I do not think this company is US based-- language use in my emails is evident 2] They are using fraudulent claims that mislead consumers. 3] The site is posting clearly bogus information..

It needs to be shut down.

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- Port Chester, NY, USA • Feb 22, 2025
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I ordered a dupe birkin handbag and it was being shipped from China. Took a month with a tracking number that may be fake, and stated was delivered to Pasadena. I live in New York. Never received the bag.

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- Ronkonkoma, NY, USA • Feb 21, 2025
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They are scammers point blank. Avoid

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- Stony Point, NY, USA • Feb 20, 2025
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The order was placed on 10/26/24 with shipping insurance. Tracking number was provided on 10/28 and the status was : Bergamo,24125,Italy,The shipment has been processed in the parcel center of origin. This package was never received. I contacted the support email and they confirmed on 12/9 that since the parcel was not received that they would resend the order. On 1/14/25 i still have not recieved the new tracking number or original order (i did follow up multiple times asking) i sent another email asking for a refund since i still did not receive my order. The same day they sent a tracking number, but this time the material was leaving from China. This tracking number showed the material was recieved in Xiamen, China Post Received mail on 1/9/25. This package was not recieved until 2/5/25. Once i recieved the package i opened it and it was not what i ordered. I contacted the company asking to send the items back for a full refund since i did not receive my order. They did not want to take the items back since it would cost to much to ship and offered my a $9 refund. I then responded that this was unacceptable and wanted a full refund, they responded again saying the most they will refund me was $19.

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- Jamaica, NY, USA • Feb 12, 2025
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I placed an order on January 5th for an outfit and never received it.

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- Spring Hill, FL, USA • Feb 11, 2025
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I ordered multiple sweat suits for Christmas gifts. After a month of waiting i checked the tracking number i was given it said my order had been delivered but it had not been. I contacted the company via text support through their website explained the situation. They apologized and offered to resend my order with a 20% refund. I never received the refund the second order was resent and i was given a new tracking number after 36 days it once again showed delivered and it was not I contacted them again they advised me they use their own courier and that they were having trouble delivering my order thats when i knew this had to be a scam they offered to resend the order a third time and offered a full refund to which i agreed. Afterwards i did some searching online and found reports on their page on reddit and google BBB.

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- Commack, NY, USA • Feb 10, 2025
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Ordered in December call f the weekender by Lori from qvc

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- Rye, NY, USA • Jan 28, 2025
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Purchased product via website; website was not transparent that this is an international purchase shipping from China, only after the fact that the product would arrive within 15 business days; the package never arrived. After 20 business days I contacted the company asking for a refund, they replied in 3 business days saying they are looking into it; 4 business days later they sent a new tracking number for a replacement, NOT a refund. The tracking website says dispatch locations from the US and CHINA

… still no product or refund

It’s a SCAM

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- New Hyde Park, NY, USA • Jan 23, 2025
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I ordered a dog toy for my dog as a Christmas gift. I ended up receiving in mid January. The toy was advertised as being indestructible even for the toughest chewers and my dog is tough. I thought should be good well within 5 minutes of giving him the toy he tore the ear off. I asked my money back. They wanted first me to keep the toy and give me back $4 then they wanted me to ship to them with proof. They are based in china the cost is obviously more than the toy. This is where they want me to send it: 301, Building 3rd, No.5, Tiyu South Road, Chikan District Zhanjiang, Guangdong, 524044 China. Now they want give me $8 dollars back. This company is obviously a scam. I went on Facebook and there are a lot people who experience the same thing

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- Hanover, MD, USA • Jan 19, 2025
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https://plushtery.com/products/coffee-bean-plush-toy?_pos=1&_sid=150c8d96a&a...⇄ />
This is the item URL for the item I purchased. This photo was stolen from the official jellycat site for the Amuseables Coffee Bean. The item received is completely fake, larger than the original, no tags and directly from China.

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