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McAfee IMPOSTER

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McAfee IMPOSTER Reports & Reviews (178)

- Philadelphia, PA, USA

McAfee Antivirus Total protection 2 yrs. Using my ***** ***************** TO make purchases through a PayPal. Called the 1 815 957 4723 to cancel the subscription. Constantly hung UP on. They are FRAUDULENTLY using my Gmail account to order and purchase this Anitvirus software each and every month. On the 2nd of every month for the amount of $561.24. My identity was stolen through Meta Facebook and their using my identity and Gmail by bitcoin payments online. Or any other ONLINE currency. Very complex situation here. Thanks for your cooperation BBA. 2/2024

+1
- Warren, MI, USA

Got into my computer and tryed to get bank info. May have gotten my ss number and address.

+1
- Winona, MN, USA

The e-mail in question contains these rather suspicious claims:

*"We have received 48 complaints about your e-mail"

*"(5) suspicious viruses are detected"

*"ATTENTION: Your device may be at risk"

*"We have noticed multiple suspicious activities in the last 24 hours. Immediate action is required to avoid data leakage."

(McAfee anti-virus has identified the site in question as being "suspicious.")

+1
- Independence, OH, USA

I received an email about my McAfee membership which was due in December, which I paid. I received a notice from McAfee Security Alliance telling me my membership expires today 11/13 and will automatically renew for $403.44. I called the number they provided and told them I didn't sign up for anything and what information were they were going to use for automatic payment because I didn't have a debit card. I was told that it was going to come from my checking account and I told them I didn't authorize this. They asked if I wanted to cancel and when I said yes he asked if I was near my computer because he needed me to open up a browser. I told them I was not going to do that and I hung up.

+1
- Portland, OR, USA

I received an invoice for $599 for product renewal for Mcafee software. I have never purchased any of these products before. I called the customer support number provided on the invoice and the person on the other line asked me to download a zip file before they could process my cancelation of the purchase. This felt weird, so I hung up and did not download the file. I called the customer support number listed on Mcafee's website, the person I talked to here said that is not their normal process for refunding money. I then forwarded the email to their spam team and called my bank.

- Cleveland, OH, USA

Verine Chandler <[email protected]>

7:47?AM (3 hours ago)

to (BBB Staff Redacted Consumers Emails) Purchase Reciept No.-EJ46-STK4-NAPE.png PURCHASE RECEIPT DATE September 25, 2023 Purchase Receipt No. EJ46-STK4-NAPE Dear Customer Thank you for your business with us, this is a confirmation mail from our side. Your payment has been debited from your registered account with us. Auto Pay Macee Life Safe $502.00 12 month if the charges were not authorized call 1-866-463-0265 I called and the person was smart aleky. I told him I did not authorized this charge. I do not know how they got my email. As of yet I do not see charges on my credit card.</[email protected]></[email protected]>

Attempting to get me to renew McAfee subscription that I've never had before. 

I received an email saying an McAfee order was completed and I would see the invoice of $276.90 come out of my bank in 24-48 hours. Email was from Josef Ralph with a phone number at the bottom to call to cancel. I did not order anything from McAfee. The phone number was 816-297-0123 in Adrian, Mo. But to cancel I had to use a laptop or desktop. I did give my name and the invoice number. That is all but told him, I was not at either. He’s been calling from New York on another number that I also have blocked. I had two voicemails I tried to listen to but it was a direct call back to him. And after I hung up ready to call my bank he was still on the line. I hung up again then I alerted my bank, and the local police department. They all assured me it was a scam. And said I should contact you also. Thanks

Notified our account was charged for service then said charged was credited in the amount of $4,000 and we had to return entire $4,000 to clear up account. There is no way to contact the company by phone or email.

Your orderKPEKT28394385148of Plan

Inbox

Thank You#1981865777 <[email protected]>

Attachments

9:39?AM (50 minutes ago)

to me

Hey usedcoolie

We appreciate your interest in this product. Please review the details

and contact us if you have questions

One attachment

• Scanned by Gmail</[email protected]>

Garbage spam from bogus McAfee account. [email protected]

- Evington, VA, USA

Email said McAfee account has been reinstated and activated and 389 dollars debited from my bank account. No money had actually been debited. He wanted to put control software on my computer to fill out the refund paperwork - which I did not allow him to do. I have never used McAfee software so I knew that this was a scam.

- Tualatin, OR, USA

They sent this text, “Order Confirmed: (#'AZ'QB813781) has been shipped and your account has been charged 450.99 USD. Confirm with 'Y' or cancel by contacting us at '18045064027”

- Rochester, MN, USA

Email stated that McAfee Total Protection service plan was auto renewed on 4/25/23 for $335.35 using pre-approved payment method. Said to call +1 844'978'3704 for help. I did not call and do not see a charge on my card. My McAfee renewed in January for $97.

- Waianae, HI, USA

Received the email and it stated "You have signed up for a free trial subscription from McAfee Antivirus. Your trial will end on 4/4/2023. You will be automatically charged the subscription cost (currently $299.78/month) a any time".

Full Text:

You have signed up for a free trial subscription from McAfee Antivirus. Your trial will end on 4/4/2023. You will be automatically charged the subscription cost (currently $299.78/month) at the end of your trial unless you cancel. You can cancel at any time.

For cancellation, please contact to our support team

+1 (888) 380-0926

(Contact time Mon-Sat 06:00 A.M. - 09:00 P.M.)

Order number: xsBN-BGQs-Ce8958

Product ID: 39TX-3W88-kM8954

Order date: 4/4/2023

ITEM

PRICE

McAfee Antivirus Security

$299.78

Total

$299.78

Payment Method

Checking Account

By subscribing, you authorise us to charge you the subscription cost (as described above) automatically, charged monthly to the payment method provided until cancelled. Keep this for your records.

You're subscribed with your account

- Issaquah, WA, USA

noticed this in our email. We did not respond but did google the phone number to see if it was legit. I am deleting the eamil.

- Sacramento, CA, USA

Information was shared with you before any contact other than the phishing email. Found similar report in BBB.

+1
- Blacksburg, VA, USA

I called 603-768-1464

And 707-876-0180

attempting to tell them I did not order a protection subscription. They attempted to get into my checking acct and a credit card and cash app account to refund monies billed but yet to be taken from my checking - 3 different and asking to download bit coins - all saying they work for Mcafee customer service . 3 different calls for at least 30 mins asking to download apps. A third number was given

707-728-8249 but I refuse to contact it. I do not want my acct charged

+1
- Beaverton, OR, USA

Fake purchasing order # 292308493

+1
- Oregon City, OR, USA

McAfee Anti Virus. I have never had or used this product

+1
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