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McAfee IMPOSTER

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McAfee IMPOSTER Reports & Reviews (147)

- Evington, VA, USA • May 27, 2023

Email said McAfee account has been reinstated and activated and 389 dollars debited from my bank account. No money had actually been debited. He wanted to put control software on my computer to fill out the refund paperwork - which I did not allow him to do. I have never used McAfee software so I knew that this was a scam.

- Tualatin, OR, USA

They sent this text, “Order Confirmed: (#'AZ'QB813781) has been shipped and your account has been charged 450.99 USD. Confirm with 'Y' or cancel by contacting us at '18045064027”

- Rochester, MN, USA

Email stated that McAfee Total Protection service plan was auto renewed on 4/25/23 for $335.35 using pre-approved payment method. Said to call +1 844'978'3704 for help. I did not call and do not see a charge on my card. My McAfee renewed in January for $97.

- Waianae, HI, USA

Received the email and it stated "You have signed up for a free trial subscription from McAfee Antivirus. Your trial will end on 4/4/2023. You will be automatically charged the subscription cost (currently $299.78/month) a any time".

Full Text:

You have signed up for a free trial subscription from McAfee Antivirus. Your trial will end on 4/4/2023. You will be automatically charged the subscription cost (currently $299.78/month) at the end of your trial unless you cancel. You can cancel at any time.

For cancellation, please contact to our support team

+1 (888) 380-0926

(Contact time Mon-Sat 06:00 A.M. - 09:00 P.M.)

Order number: xsBN-BGQs-Ce8958

Product ID: 39TX-3W88-kM8954

Order date: 4/4/2023

ITEM

PRICE

McAfee Antivirus Security

$299.78

Total

$299.78

Payment Method

Checking Account

By subscribing, you authorise us to charge you the subscription cost (as described above) automatically, charged monthly to the payment method provided until cancelled. Keep this for your records.

You're subscribed with your account

- Issaquah, WA, USA

noticed this in our email. We did not respond but did google the phone number to see if it was legit. I am deleting the eamil.

- Sacramento, CA, USA

Information was shared with you before any contact other than the phishing email. Found similar report in BBB.

- Blacksburg, VA, USA

I called 603-768-1464

And 707-876-0180

attempting to tell them I did not order a protection subscription. They attempted to get into my checking acct and a credit card and cash app account to refund monies billed but yet to be taken from my checking - 3 different and asking to download bit coins - all saying they work for Mcafee customer service . 3 different calls for at least 30 mins asking to download apps. A third number was given

707-728-8249 but I refuse to contact it. I do not want my acct charged

- Beaverton, OR, USA

Fake purchasing order # 292308493

- Oregon City, OR, USA

McAfee Anti Virus. I have never had or used this product

- Lake Charles, LA, USA

Email was sent to my inbox email on 3/3/23 at 6:30 am from the scammer Customer_Support#91...with a Freight Bill number Bill:_JEODF19797514768of and subject was from a company stating that I had ordered a Auto-Renewal Annual Maintenance Contract (AMC) services from McAfee in the amount of $389.90 debited from a Direct Debit account Invoice number 715021430 renewed for 3 years and stating that the amount will be deducted and reflected on my Bank Statement in the next 48 hours. Order ID number XVGFTY565/MN4VX23

I received this email from Jimmy Brout, [email protected] TO: [email protected]. I thought I was being charged the $399.11 to renew my subscription that I didn't know I had. I called the number and the scammer could not speak good english and was rude and impatient and demanding. He directed me to a website that had McAfee name, had me type in a code and then told me to hit "run" on the download. All of a sudden I seen "Joining session" pop up. I realized the scammer was trying to get into my computer. I told him I'm not running the program and asked him to send me an email to cancel the order. He said that's not possible and running the download is the only way...so I hung up. The end.

- Portland, OR, USA

Attached a photo of the email I received. I blanked out my name on the bcc line.

- North Plains, OR, USA

These are the particulars of your McAfee Payment

A Payment was made on our website for a McAfee Total Protection license.

DETAILS

Transaction amount: 499.99 USD

Term: 3 Years

Transaction ID: KxMcrPRqjZH8sn2Xj629

You have successfully purchased a McAfee licence for a total of 499.99 USD. Your McAfee license has been activated, it will cease after 3 years of your payment.

We humbly ask that you wait a minimum of one day to allow the charges to appear in your banking institution.

If you have any issues concerning your payment, reach out to us for any help by calling our Services & Support: +1 888-4129-884

Key Characteristics of McAfee Antivirus

? McAfee antivirus developers remain committed to releasing products that prioritize the safety and privacy of internet users.

? McAfee can assist safeguard your email communication as well as your social network profiles.

? Make sure your computer doesn't have viruses and other malware, so you can enjoy your digital existence without worry.

Many thanks,

McAfee Group: +1 888-4129-884

+1
- Kamuela, HI, USA

Received this attached email. Did not make any contact.

- Portland, OR, USA

Mcafee services, year subscription to access “systems security features”.

Received an email saying my subscription to McAfee for 349.99 was renewed. I needed to call this number of information was incorrect.

** NOTED - the 'upload file' function on this platform does not work properly ... I have two documents I wanted to include but am not able.

EXPERIENCE DESCRIPTION

Contacted by email from "McAfee" regarding a pending automatic subscription charge update with instructions to call [877 730 3536] to 'cancel' my subscription to avoid a charge against my credit card.

I called the number to cancel the transaction and then followed a series of steps guided by a 'customer service representative' to process my refund. This included - as I discovered - rendering control of my computer so that all McAfee files could be removed from my system. This lead to a handoff to "Accounting" so the refund process could be concluded during which - it was alleged - $299,999.99 was transferred to my banking account instead of $299.99. - also alleged the "error" was my responsibility. This immediately triggered Accounting to claim I had mistakenly transferred the incorrect amount and I had to "fix" the problem to avoid legal issues which included arrest.

During the conversation on a separate device - I determined in-realtime there were no funds transferred to my account as alleged. I confronted the caller and an argument ensued during which I was threatened with financial claims/arrest, The call was eventually terminated.

I immediately received an email from the "Better Business Bureau" with the subject "non-active warrant". The attachment included instructions to remedy the situation by calling the agency [530 380 5730] which I did and left a message [voice-to-text system].

The salient issues of the most interest/concern to the ScamPulse.com writ large, may include:

> through my questioning - the ScamPulse.com office identified was the 'Great West+Pacific Region';

> the person identified in the "non-active warrant" letter I received was "Michael SERIO, VP/COO";

> I have noted a staffer in the Great West+Pacific Region executive staff as "Michael SEDIO, VP/COO";

> appropriation of ScamPulse.com corporate identity

> misappropriation of ScamPulse.com staffer identity

This scam was very sophisticated in its detail and orchestration. The answers to my questions during the process where met with quick explanations - i.e.,

> "I am not seeing any funds transfer into my accounts through my bank app." 'That's because your device does not have access to the same server through which the transfer was made.'

> "Okay - I will log into my account through another computer to verify." 'It's not going to make a difference because a different computer will not have access to the same server.'

> "I think this is a scam ... I see my curser moving independently." 'No worries - the computer automatically prompts the cursor after a period of inactivity so the computer avoids the 'sleep mode' ...

I appreciate any efforts you can make to shut down this scheme/scam.

+1

They said my card would be charged $299.99 for 1 yr. I tried calling the number listed on the email, then called my bank immediately.

They emailed stating that I would be billed $260 for services- unless I call to cancel.. when I called to cancel they wanted remote access to my laptop in order to cancel my subscription - when I said no that I was going to report them to the BBB- they hung up on me.

I had MCafee fix my computer and I had already paid for my 4 year subscription but then a guy called and he said he was asking for payment and the lady I spoke to earlier said I did not owe a payment. So this is a scam.

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