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McAfee IMPOSTER

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McAfee IMPOSTER Reports & Reviews (150)

Got email stating signed up for McAfee protection and charge will come out of online account called cancellation number and had me install any desk so they had access to my computer to cancel the charge

I received an email from someone at the above email stating they were from McAfee and that I renewed my subscription. Knowing that I DID NOT sign up for anything I contacted my bank and the sender. They insist I signed up for something that I did not. I cannot attach a photo but can send the photo in a separate email

Attempted Scam

Email subject:

RE: Hi XXXX,Your Mcafee subscription is expired! UbMP

Auto renewal for McAfee product indicating withdrawal of money from my bank account with order # M57804CAA. I reported it to my bank, but was unable to reach a McAfee support specialist. I have never purchased their product.

Claimed McAfee had been suspended and said to click to update service.

McAfee®

Hi ********************,

As per the contract you’ve authorized us to charge $199.99 from your registered account for renewal of this subscription for the next 2 years.

Description

Order Confirmation: #GS76-87654-US49

Product: McAfee Services - Annual Payment

Transaction Date: January.20.2022

Invoice Total: $199.99

If you are unaware of this subscription, requesting to contact our customer support

Regards,

Tina Smith,

If you have any questions or concerns.

Contact us (801) 610 6428

We don't have McAfee on our computer we use another security program. This is the second of these we have gotten in 6 months.

Beware, make sure you don't have credit card info floating around.

I received this email at 1:00am saying they were going to charge my account Debit that is on file with Mcafee. First off i do not use this product and 2nd they said they were going to charge 278.87 within 24 hrs. If i dispute i need to call the number 185O-666-4O63 which is our local number (area) and the address wasn't given except for California and the email address was a gmail account. So i knew this wasn't right so i called the number. I man answered with a foreign accent and all i said was cancel the account linked to the email you sent me the dumb receipt. He said he couldn't cancel anything without me providing banking or credit card info. BOOM! so i hung up and did not provide him anything. This needs to be looked into because this is absolutely wrong. They need to be stopped.

thank you, *******

Got this email:

Subject:
Your McAfee Security has been renewed.
From:
"McAfee Billing "
Date:
12/15/2021, 11:33 AM
To:

Dear Charles

HELPDESK: 18445081396

INVOICE DATE: Dec/15/2021

INVOICE NO: 402-7392539-3701010

PAYMENT MODE AUTO DEBITED: ACCOUNT / CARD

Invoiced for 1-year plan towards your computer protection & security license renewal key.

License Validity: Dec/16/2021 – Dec/15/2022

Description

McAfee Total Security Family (10 Devices)

Items
Rate
Qty
Amount
Security License Key
$114.99
1
$114.99
Internet Protection Plan & Security
$124.99
1
$124.99
Service
$119.99
1
$119.99
Subtotal
$359.97
Tax (11%)
$39.60
Total

Paid Amount
$399.57

Your subscriptions have been activated. It may take a few hours for this transaction to appear in your account. You previously paid for a basic plan of McAfee Total Security Services. If you don't wish to renew or pay $399.57, please follow the steps below to cancel your Subscriptions/Plan.

Call us on 18445081396 (Toll free) and speak to an agent for the refund. It might take up to 48 hrs for the refund to reflect on your account.

Thank You,

Billing Team

Helpline Number: 18445081396

I got an email stating that my free McAfee Support and Services had been renewed successfully for 2 years and that I was charged $353.99. I actually do have McAfee but called the number to ask some questions. A man w an Indian accent spoke w me telling me it was time to renew and he could install, asked for access to my computer, which I dumbly allowed. I became suspicious, because everyone I spoke with had same accent. I looked at my McAfee account and it showed that it was not due to be paid, & I noticed that the email was from lwayservice.com, not McAfee. I shut down my computer and contacted the better business bureau. The scammers had told me that the computer would run through the night, & gave me a phone number in case I had questions. I called the number after I shut down my computer and no one answered, they called me that morning and I told them that I knew they were scammers and that I reported them. I changed all my passwords and took my computer to be serviced by professionals who knew what to do in case part of my info was hacked into.

Received invoice in my Gmail. For 499.00 approx. I did not order.

When I called the guy that answered did not identify himself by name or organization. He insisted he could not cancel without me being on my computer or smart phone

. I hung up and went to website found for the company on goggle. They answered and said they had sent nothing and they have no acct in my name . They created a ticket for this scam.

So far no money taken out of any

of my accounts. But the invoice said within 72 hours.

Sent me a email saying that they automatic renewed my mcafee for $470. dollars i do not have automatic renewel on my account and it will not expire till 2023 they said it already did not so i did not give them any info on my bankat all

---------- Original Message ----------

From: McAfee Helpdesk

To: *******@comcast.net

Date: 12/17/2021 6:12 AM

Subject: Your McAfee subscription is renewed.

Dear Helen

HELPDESK: 18445081396 

INVOICE DATE:  Dec/17/2021

INVOICE NO: 402-7392539-3255071

PAYMENT MODE AUTO DEBITED: ACH / CARD

Invoiced for 1-year plan towards your computer protection & security license renewal key.

License Validity: Dec/18/2021 – Dec/17/2022

Description 

McAfee Total Security Family (10 Devices)

Items

Rate

Qty

Amount

Security License Key

$114.99

1

$114.99

Internet Protection Plan & Security

$124.99

1

$124.99

Service

$119.99

1

$119.99

Subtotal

$359.97

Tax (11%)

$39.60

Total

Paid Amount

$399.57

$399.57

Your subscriptions has been activated. It may take few hours for this transaction to appear in your account. You previously paid for a basic plan of McAfee Total Security Services. If you don't wish to renew or pay $399.57, please follow the steps below to cancel your Subscriptions/Plan.

Call us on 18445081396 (Toll free) and speak to an agent for the refund. It might take upto 48 hrs for the refund to reflect on your account.

Thank You,

Billing Team

Helpline Number: 18445081396

I received an email this morning saying McAfee had been trying to get in touch with me because they’d already spotted numerous viruses. They said I needed to call them today.

I have attached an email that shows that they are trying to tell me that my "non-existent" McAfee subscription has been renewed for the next 3 years. Never had one, never will.

I got an email from what appeared to be a legitimate service I use. Long story but they were going to process a refund to my bank account so they instructed me to load deskhelpme. BIG mistake! I realized what was up but they had corrupted my computer by trying to get my password. I had to take the computer to get it wiped clean. They did not get money but be alert to anyone asking got info.

Received a email stating that my debit card would be charged. $ 293.04 for a renewal for software for a computer protection that I did not purchase. When I called the number to find out what was going on Mr Deshawn Dennis said it was for software then he asked me to login in to my computer when I tried to get more information he got aggressive and hung up.

I received an email reminder that my McAfee Annual Maintenance Service subscription is about to expire and will be renewed automatically today. Customer service for dedicated security team 1-877-706-1809. It included an order number, plan, amount 361.31/USD, payment mode auto-pay, product name McAfee Total Protection and order mode auto-renewal.

I called the number, hispanic male answered, I told him I never ordered the plan, he said someone was using my information to order and he needed information for the refund. I told him I would dispute the transaction through my bank and hung up the telephone. I remember hearing about this from a family member. I went to reply to the email to see what address came up and [email protected] came up as email address.

The scammer using the name Paul Medlock is trying to bill my debit card for a five year renewal subscription $470.00 they are sending it as a bill / invoice in my case - Invoice no: NNAS 8611671103570-2021 and Using the McAfee name.They also are using the Better Business Bureau logo in their email.I contacted McAfee at 1-866-622-3911 and reported the scam.Consumer support mcafee.com . Corporate Headquarters 6220 America Center Drive San Jose,CA 95002.

I was emailed with a fake renewal invoice for a 5 yr period $375 for a product that I have not used in over ten years. This is the second contact and sine foreigner is calling also.

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