SCAMGeek Squad Reports & Reviews – Page 9 (309)
Geek Squad Contacts
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Address:
1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091Phone: |
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Dear customer, Thank you for choosing Geek squad. Your order number GS1273LDH37 will Auto-renew on 23rd September 2021 as scheduled. You will see a charge of $299.99 on your account. To report or cancel the subscription call us on +1(806) 464-9748
I called and told them I was reporting them to the police and FBI, and literally screamed over the phone.
Same as many of the previous messages. I received the following, but did nothing moving forward:
Dear [email protected],
Thank You For Using Our Services.
Your Personal Subscription Geek Squad PC Care Will Expire Today on September 21, 2021. This Subscription Will Be Auto Renewed. Please Review Your Purchase History Below.
Customer Support- +1 (833) 887-0070
Order No: IRC - 53026GASE51690
PRODUCT DESCRIPTION
Account Type:- Personal Home Subscription
Product :- Geek Squad PC Care
Device :- Windows Computer (3 Users)
Quantity :- 1
Tenure :- 1 Year
Payment Mode:- Auto Debit
Renewal Amount - $ 339.90
This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $339.90 On September 21, 2021.
This Subscription Will Auto Renew Every Year Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period
.
To Cancel The Subscription You Can reach Us at +1 (833) 887-0070
I never had a contract with Geek Squad
Find the order details below
As per your request , we have generated your ticket and scheduled auto debit of $399.98 from your debit card for Geek Squad renewing for next 3 years.
Customer Support- +1 (888) 974 - 1759
Order No: RIC3174837261
Find your TXN No in your statements within 24hrs to 48 hrs.
Product :- Geek PC Care Subscription
Tenure :- 3 Years
Payment Mode:- Auto Debit
Renewal Amount - $399.98
This Subscription Will Auto Renew Every 3 Years Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period
To Cancel The Subscription You Can reach Us at +1 (888) 974 - 1759
Regards
Geek Care
When I called the number, a gentlemen with a heavy Indian accent replied.
When I told him that I never subscribed to this service, he told me i.o. to cancel the subscription I need to go to my Laptop and download the cancellation form.
That entailed opening the browser and get to the website anydesk.com. from there I should have downloaded the form which was supposed to help me with the cancellation of the order (which I never made). The guy was very insistent that I should do the download. Then I challenged him that this is a [censored] and if the contact me again I would definitely sue the company. Then he put down the phone. Please share this story with others. I hope these culprits will be caught and punished ASAP.
Thank you Curtis
Dear ***************,
Thank You For Using Our Services.
Your Personal Subscription Geek Squad PC Care Will Expire Today on September 07, 2021. The Subscription Will Be Auto Renewed. Please Review Your Purchase History Below.
Customer Support- +1 (888) 303-0893
Order No: IRC- GTW-177217
PRODUCT DESCRIPTION
Account Type:- Personal Home Subscription
Product :- Geek Squad PC Care
Device :- Windows Computer (3 Users)
Quantity :- 1
Tenure :- 1 Year
Payment Mode:- Auto Debit
Renewal Amount - $ 289.99
This Email Confirms That You've Renewed Your 1 Year Subscription To Geek Squad For $289.99 On September 07, 2021.
This Subscription Will Auto Renew Every Year Unless You Turn It Off,No Later Than 48 hours Of Before the end of Subscription Period
.
To Cancel The Subscription You Can reach Us at +1 (888) 303-0893
Regards
Geek Squad Team
Geek Squad Inc
3738 Parrill Court, Gary, IN 46402, United States.
This Email is being Sent By Geek Squad Team As You Have Subscribed To Our Services.
Unsubscribe | View Web Version
They wanted to let me know my Geek Squad service was successfully renewed for $399.51. (I do not have this service)
Then they provided a number to call if this transaction isn’t authorized. 800-899-7710.
Hello Buyer,
We are hereby to let you know that your device security plan has been renewed by Geek Squad at just $665USD for 1 whole year service.
As per the agreement, we have auto deducted this plan’s payment through your registered A/C and it’ll be forwarded to your banking statement in less than 24hrs.
Kindly go through the description of your purchase which we have provided in this mail.
PURCHASE DESCRIPTION
Invoice No: ******** Plan: Auto Renewed
Company: Geek Squad
Purchased on: 24 August 2021
Payment mode: Auto Debit
Expires in: 1 year
Total Sum: $665USD
We have provided all the necessary details in this mail, still if you have any issue regarding this purchase or want to make any changes in this plan,
Reach us Between: Mon – Sat (8:30 AM To 8:00 PM EST).
At this number: +1 (800) - (796) - (1174)
Regards!
Geek Squad.
The email says there’s a charge to auto-renew for another year of tech support from Geek Squad. You call an 800 number on the email to dispute/cancel the charge. The person who answers claims to get the refund they need to take control of your computer with an app called Quick Assist They claim they need to make sure your computer doesn’t have any viruses before they begin. They then instruct you to go to a form and complete your name, address, and name of your bank (which if I paid by a card they wouldn’t need that to do a refund.). There’s also a lot of background noise on the phone, which you typically don’t hear when speaking to a real customer service agent and they have zero customer service skills!