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Geek Squad

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Geek Squad Reports & Reviews (309)

- Piscataway, NJ, USA • Jun 30, 2026
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Email showed an invoice for Geek Squad Professional for a 2 year renewal. It stated my bank account will be automatically deducted within 24 hours along with a number to call if this was unauthorized

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- Pensacola, FL, USA • May 04, 2026
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I received an email supposedly from Geek Squad saying I had been billed for 2 years of service.

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- Hornsby, TN, USA • Apr 15, 2026
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I received an email from a Lavada Cummerata claiming to be from Geek Squad, and she sent me an invoice wanting me to pay the amount on the invoice. The problem: the name she sent it to wasn't me, but it was my email address. Now on the invoice, it had my name and email address. So my information was stolen.

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- Piscataway, NJ, USA • Apr 07, 2026
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They are using my email and have a different name so that I have to call them give they my information for them to refund the amount and that is how they get into your bank

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- Panama City, FL, USA • Apr 01, 2026
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Email sent today from [email protected] saying I paid for a subscription to "Geek Squad" the phone number is 1(805) 694-3163 out of CA but the people who answer sound like India or Pakistan.

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- Jeffersonville, GA, USA • Mar 11, 2026
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rom: jml von [email protected]

to: ***************** date: Mar 11, 2026, 11:14?AM

subject: Thank you for Your Invoice

GEEK

SQUAD

Order date: Wednesday, March 11, 2026

Order Id: ORD-********

Subscription Id: *********** Subscription will renew automatically

Dear jml von

Thank you for being part of the GEEK SQUAD Service community for 3 Year years. Your trust and loyalty are sincerely appreciated.

Your annual subscription has entered its next service period.

Order Summary

Order item: PC Support

Tenure: 3 Year

Renewal Amount: $699.99

Terms & Conditions:

Your plan will renew automatically. For any updates or help, please reach our support team at (804) 807-9810/(805) 366-7325

(c) 2026 GEEK SQUAD, LLC.. All rights reserved.

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- Nashua, NH, USA • Mar 09, 2026
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Geek

SQUAD

BEST BUY

Total Amount: $518.20

Date: Monday, 09 Mar, 2026

Geek Squad Total tech One Year Subscription Renewal

Your subscription to GEEK SQUAD will be renewed today. If you wish to disable the auto-renewal service, Call now: +1 804-391-8633

Customer ID

Reference NO

2026_146133EWYH_GS

Contact Us

Description/Plan: Geek Squad Total tech (One Year Subscription)

If you did not authorize this charge, you have 24 hours to do so. Please contact our customer service to cancel and receive an immediate refund for your annual subscription. +1 804-391-8633

This email is sent from an account we use for sending messages only. So if you want to contact us, don't reply to this email - we won't get your response.

Instead, Call us.

Thank you very much BEST BUY

GEEK SQUAD RENEWAL TEAM Customer Support: +1 804-391-8633

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- Mount Vernon, OH, USA • Mar 05, 2026
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I received an email from Geek Squad saying my renewal for $580.20 would expire at midnight. I called the number they provided, (866) 407-6118, and it was a foreigner.

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- Mount Vernon, OH, USA • Mar 05, 2026
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I received an email from Geek Squad saying my renewal for $580.20 would expire at midnight. I called the number they provided, (866) 407-6118, and it was a foreigner.

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- Mendham, NJ, USA
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I got an email from the Geek Squad wanting a fee for yearly technical help. My husband had used them in the past, I thought it was legitimate. I tried to contact them to let them know we were not interested in renewal. They sent some attachment (invoice?) which I could not open. They wanted to get into my screen to help me. I said no (DENY). They repeatedly called me on my phone. 7 times. I blocked them.

Husband said he used their services years ago.

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- Milmay, NJ, USA
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Tech support for Mac and windows for 6 users. Text support extended for 2 years. To complete payment process supply UP to 24 hours for your bank record statement.

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- Fairfield, CT, USA
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An email was sent with the subject line: invoice. It was from: Tdfhd and their email address is [email protected]. I went to "view raw message" (which was to longest I have ever seen as it took over 1 minute by scrolling and highlighting it (to copy) before I got to the bottom. I went back to the email and used FORWARD. I inserted the copied raw message and emailed it to Gmail and Google, as they were the only ISP I could find in the raw message. I would forward it to you but there is no place to email to it too that I could find.

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- Jacksonville, FL, USA
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My name is ****** ***** someone used my account with some geek squad ************ account and i dont have this or used them and they charge me $375.99 and its nothing on my cell phone and iam asking you to look into this thanks p.s i didnt order this

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- Glenview, IL, USA
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I received an email from [email protected] with an attachment (subject: [My first name], on 21 Feb 2025 by Lauren D Foster).

The attachment says "Subscription Confirmation".

"on 21-February-2025, a $247.48 will be debited rot your credit card for extending your Geek Squad PC Security subscription. The money that was taken out of your account will be returned to it within the following 24 hours if you decide not to cancel the auto-renewal service or if you have any questions. You can contact customer service here if you have any questions. +1 (828) 800-2023.

This email serves as evidence that you intend to pay Geek Squad's $247.48 annual cost for computer security services after 21-February-2025. The subscription will automatically renew every year if it is not canceled within 24 hours of its expiration."

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- Chicago, IL, USA
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The email was sent at 1136 saying I'd be charged $379.99 for a 4yr subscription renewal. I never had a subscription with the GeekSquad. The company used my first and last name as the email address and didn't have a website or address.

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- Nashville, GA, USA
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Received an email saying my computer protection had been updated. I had been billed 310.37 and to call if this was not correct to receive a refund. Noticed syntax was off and address seems suspicious. Called but then hung up. They called me back but I did not answer.

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- Dayton, NJ, USA
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I received an email from Geek Squad that said I was charged $333 for a 36 month subscription that I've never used Geek Squad never signed up for Geek Squad and it gave the number that I provided above to call within 48 hours if I did not authorize this charge. I called the number the first person hung up on me then I called back and the second person whose name was Darren said that he needed to hang up and have his supervisor call me back whose name was Jack and he wanted me to go to the Play store and download something and I said absolutely not I feel that this is a scam I requested the last four numbers of the card that they charged the $333 to they said that they could not reveal that information but if I downloaded this thing from the place store they could refund me my money I said absolutely not this is happened I feel that this is a scam and they hung up the phone on me I do have the entire email and I don't know what country it's from the email that I put in the chat box above that it came from is not a legitimate email but they were Indian I don't know if it comes from the United States or India or but I'm in the United States and I would and will like to call during your business hours and I would like to forward the entire email to you. I do believe I covered the information about the scammer the product they were trying to find out if I was on my computer or my phone what device I had and they were trying to refund my money but wouldn't give me the last four numbers of the card used and I don't even have a card that has $333 on it I do believe that they were trying to get me to download something so they can get more of my information and then get money from me. When I said that I'm not downloading anything and I believe that this is a scam he hung up the phone on me.

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- Ypsilanti, MI, USA
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I received an invoice for $599.99 for a 2 year Geek Squad Elite Tech Membership it said it was Best Buy Inc and they withdraw the fee from my banking account and im afraid because im 64 on disability I dont know how the got my name and email address its really scary

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- New Haven, CT, USA
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Me.vin Shorter claim to be Threat Soluton with a invoice # 3788701

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- Glenview, IL, USA
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They wanted me to go to some website but I refused. They were told they would be reported to ScamPulse.com and/or the FBI and hung up.

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Geek Squad Contacts

Geek Squad associated photos:


Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

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