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Geek Squad Reports & Reviews (273)

• Sep 29, 2023

He sent an email with an invoice attached for payment of a yCustomer -support- number +
Customer service helpline *number. + subscription to the Geek Squad. I have checked all of my accounts and I have n

• Sep 28, 2023

renewed for a service that I didn’t sign up for. So when I told her that informationCustomer -support- number +
Customer service helpline *number. + she asked for my name and I gave it to her then she said it looks like you

- North Ridgeville, OH, USA • Sep 20, 2023

He sent an email with an invoice attached for payment of a years subscription to the Geek Squad. I have checked all of my accounts and I have not seen this activity

- Cabin Creek, WV, USA • Sep 15, 2023

The email said that I had been renewed for a service that I didn’t sign up for. So when I told her that information she asked for my name and I gave it to her then she said it looks like you have been scammed from another country and I need you to download this app so that I can remote into your phone and fix the information. I used to work for an IT helpdesk, and I’m not a fool so I said no thank you hung up. But head up in an elderly person or someone that didn’t know what to look for in a scam. This could’ve been really bad.

• Aug 24, 2023

Received an email stating that 365.99 would auto deduct for my Geek Squad subscription.
Order Copy Invoice

• Aug 22, 2023

They emailed me stated that they are the geek squad, and I owe them $150.99. I never did business with geek squad. I fix my own electronics!!

• Aug 21, 2023

I keep getting emails from geek squad saying they are going to take money out of my bank account.

I have never used their service and have never given them my banking info.

- Monroe, MI, USA • Jun 27, 2023

An email came to me saying my subscription had been renewed

- North Haven, CT, USA • Jun 20, 2023

We received this email this morning, but do not have any accounts with the Geek Squad. I called the number to cancel the subscription and was told by a man with an Indian accent that we have had this account for "a long, long time". He then instructed me to open a Google browser and started to dictate an online address. It was then that I said, "I don't want this." and he hung up.

• Jun 19, 2023

Received an invoice stating that a one year membership will renew for the amount of $419.99 which will be automatically debited from my account.

- Oroville, CA, USA • Jun 16, 2023

I am sent a bill thru the email, &it say that I paid for something,then they give me a balance of what I owe, I had a different one earlier,about saying I paid for a phone& I owe a balance. I emailed them back,&say it was not me,it was someone else. Then I get this.

- Knoxville, TN, USA • Jun 07, 2023

see attachment for letter received by email. Received an email stating the following:

Your personal Subscription with Geek Squad will expire today. The Subscription will be auto renewed . Hope you are happy with the services. in case of any further clarification or to block the auto-renewal service contact to our customer support team: 1 (888) 891-8199.Renewal Amount $399.99

- North Brunswick, NJ, USA • Jun 05, 2023

They send out an email telling someone that they have ordered services and they have deducted money from their account and you can call within 24 to 48 hours to receive a credit. When you call them they ask you for your name and your information. I tried just giving the invoice number and the person started to hang up on me. I called several times and the person continues to hang up. Seems like they’re trying to get my information so they could try to steal money from my account

• Apr 17, 2023

No signature line, no contact info just a generic gmail account.

"We are grateful that you choose to use our products and services. We value your confidence in us and your continued support."

With a very poorly paint shopped Geek Squad invoice email attached.

- New Britain, CT, USA • Apr 03, 2023

This is a screenshot of the attachment sent with the email claiming I was "charged" for a fake service.

• Mar 15, 2023

A fake Geek Squad invoice for a ridiculously high amount was emailed to me.
Sent from Anna Allineroi
Fake invoice emailed
Fake invoice emailed

• Mar 13, 2023

Same thing everyone else saying Except different person.they just some crazy @ss scammers and I’m sick of this should I just get rid of my emails and I hope scammers hit they funny none disrespectfully
Same thing everyone else saying
Same thing everyone else saying

- New Haven, CT, USA • Mar 02, 2023

I received an email on March 2, 2023, at 4:12 pm eastern from Jimmy Ralph at [email protected] indicating that my Geek Squad membership plan had changed and that the monthly charge is now $417. The Email message reads: "We wanted to let you know that your membership plan has changed. Your subsequent billing statement will show the revised monthly charge of $417. We appreciate how present you are in our life all the time." The attachment to email includes the additional instructions. The email attachment states that I am to call (within 24 hours) +1 (551) 579-4955 to seek a refund. It includes a Customer ID, Invoice Number, and other information, but does not include my name or the usual information that would normally appear on an invoice.

- Jackson, NJ, USA • Feb 22, 2023

I received an email that my PayPal would be charged 591.47 and that I should contact the number if this is incorrect. When I called the voice stated they were from Geek squad but the invoice is a basic invoice without a company name just an order number.

• Feb 16, 2023

I received an email saying that I paid $499.99 for Geek Squad services when in reality I never used the service at all. The email encouraged me to call and get a refund if I didn't pay for that service. It's a very common and obvious(to me) scam. I called using *67 just to hear their introduction then immediately hung up not giving them any information and they could not see my real number.

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1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091



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