SCAMGeek Squad Reports & Reviews (315)
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Persistent fake Geek Squad invoices sent to my email
I've blocked several, but they just keep coming from different senders.
Today, I finally decided to call the number for their "help desk" and a man of what I'm guessing to be Indian descent, named "Mark" said "Geek Squad, how may I help you?"
I said "Mark, I'd like you to please take my email off of your list." to which he replied, "alright, thank you for your time" and hung up on me.
The name of the person I believe the email was actually meant for, is Marjolaine Zulauf, but it was MY email address they used.
I'm tired of this, and I wish someone would shut this scam down.
Geek Squad protection plan auto-debit complaint
Phishing email about Geek Squad renewal with fake phone number
Transaction Date: Thursday, July 30, 2026
Transaction : 561613834
Membership ID: 90979
The renewed subscription is now reflected in your account records.
Hi Info,
This notice is provided to inform you that your Geek Squad membership is nearing its scheduled renewal period. Based on the payment preferences currently linked to your account, an Auto Debit transaction of USD572.66 is set to be processed for your upcoming 2-Years membership term.
Customer Transaction Record:
* Active Membership: ShieldFusion Max
* Registered Units: 1x
* Membership Duration: 2-Years
* Billing Type: Auto Debit
* Scheduled Charge: USD572.66
If you wish to review your membership information, modify your billing preferences, or require assistance before the scheduled transaction is processed, please contact our customer support team at +1 (865) 398-3810.
All the best,
Geek Squad, Inc
Fake Geek Squad auto renewal invoice email scam
Fake auto renewal invoice demand for Geek Squad aka impersonation of Best Buy.
Stated you must call within 24 hours to cancel or you will be charged auto renewal fee. Had a fake invoice attached to "download."
Scammer had my email address and some other persons name attached to it.
Contacted Best Buy, and I have nothing with them and forwarded to their abuse department per their request.
I did not speak with anyone, but did download and then delete the attachment to see what it was about. Hope I didn't open a door doing that.
Fake Geek Squad email from Ricardo Potts
And i have more proof.
Email about fake Geek Squad renewal and suspicious phone call
Telephone number was answered "Geek Squad" and when I spoke about the email and that I thought it might be a scam, he hung up.
Email invoice for Geek Squad renewal scam
Fake Geek Squad email about billing for service
Received fake Geek Squad invoice with stolen personal information
Phishing email about a fake Geek Squad subscription
Received a suspicious renewal invoice from Geek Squad
to: ***************** date: Mar 11, 2026, 11:14?AM
subject: Thank you for Your Invoice
GEEK
SQUAD
Order date: Wednesday, March 11, 2026
Order Id: ORD-********
Subscription Id: *********** Subscription will renew automatically
Dear jml von
Thank you for being part of the GEEK SQUAD Service community for 3 Year years. Your trust and loyalty are sincerely appreciated.
Your annual subscription has entered its next service period.
Order Summary
Order item: PC Support
Tenure: 3 Year
Renewal Amount: $699.99
Terms & Conditions:
Your plan will renew automatically. For any updates or help, please reach our support team at (804) 807-9810/(805) 366-7325
(c) 2026 GEEK SQUAD, LLC.. All rights reserved.
Received a suspicious Geek Squad renewal email asking to call a number
SQUAD
BEST BUY
Total Amount: $518.20
Date: Monday, 09 Mar, 2026
Geek Squad Total tech One Year Subscription Renewal
Your subscription to GEEK SQUAD will be renewed today. If you wish to disable the auto-renewal service, Call now: +1 804-391-8633
Customer ID
Reference NO
2026_146133EWYH_GS
Contact Us
Description/Plan: Geek Squad Total tech (One Year Subscription)
If you did not authorize this charge, you have 24 hours to do so. Please contact our customer service to cancel and receive an immediate refund for your annual subscription. +1 804-391-8633
This email is sent from an account we use for sending messages only. So if you want to contact us, don't reply to this email - we won't get your response.
Instead, Call us.
Thank you very much BEST BUY
GEEK SQUAD RENEWAL TEAM Customer Support: +1 804-391-8633
Received a suspicious renewal email from Geek Squad
Received a suspicious renewal email from Geek Squad
Husband said he used their services years ago.
The attachment says "Subscription Confirmation".
"on 21-February-2025, a $247.48 will be debited rot your credit card for extending your Geek Squad PC Security subscription. The money that was taken out of your account will be returned to it within the following 24 hours if you decide not to cancel the auto-renewal service or if you have any questions. You can contact customer service here if you have any questions. +1 (828) 800-2023.
This email serves as evidence that you intend to pay Geek Squad's $247.48 annual cost for computer security services after 21-February-2025. The subscription will automatically renew every year if it is not canceled within 24 hours of its expiration."