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Geek Squad Reports & Reviews (283)

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Received email saying that Geek Squad automatically renewed my subscription for$399 for 2 years. Have never received their services before. Also the sender came from a Gmail account. Obvious scam. Hope this helps others and helps you to catch/stop them

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Here's email

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Guy pretendin g to be from Geek Squad sent email giving me to cancel a service charge that I did not order. When I told him he was a scammer and that I was going to report him to the ScamPulse.com he said (in effect) "*******".

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Received an email saying that my tech support was being renewed for $299.99. I didn't remember having any tech support with the Geek Squad. I did call the number on the email and talked to someone who knew that I had purchased a computer from Best Buy and that the support package was being renewed. I told him that I didn't want this package and he said that in order to cancel he would need to have access to my computer and when I questioned him about this, he hung up. I then called Best Buy to inquire about this and was told that the "845" number was not their support number and that they don't provide a "Premium Support Package". So this was a scam and if I had agreed to go on my computer with the guy, he probably would've hacked my computer. So, nothing "bad" happened, but I will continue to check my credit card "just in case".

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This scammer posed as the Geek Squad and emailed an invoice to renew my subscription to the Geek Squad again. I have never used this service. The invoice amount was $398.79 and it mandated a 48 hour notice to cancel.

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Geek Squad Scam .

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Order No: MTK52185475216880

Product: GSquad PC Security
Duration: 3 Yrs
Amount: 419.67 USD
Mode: Online

Email confirm renewal subscription for another 3 Yrs and paid 419.67 USD. Want to talk to our billing advisor or refund department reach us at +1(844)487-1153 From Confirmation Dept.

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This scammer is trying to appear as Best Buy Geek Squad to get funds for a product I did not sign up for. E-mail coming from a Daren Smith and somehow received yet the "To:" is address [email protected]

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This was the email...

We hope you are enjoying our services.

Your subscription is renewed successfully and debited your account. You can find the invoice summary in the attachment.

Invoice No: #IN109547215856221

Than you for your trust on us.

Cheers!

Billing Dept.

And the attachment contents...

We Are Renewing It For You

Dear Customer,

Thank you for choosing our services.

Your plan renewal is confirmed with us. Kindly find the information below. We promise to protect your

PC in every way. Enjoy our services.

PRODUCT DESCRIPTIONS:

• Product: GSquad PC Security • Duration: 3 Yrs • Amount: 449 . 59 USD • Mode: Online

This email confirms that you have renewed your subscriptio n for another 3 Yrs and paid 449.59 USD

today.

If you want to talk to our billing advisor or refund department.

Reach us at : +1 (844 ) 487 1153

You may keep these records for your future reference .

You are valuable for us.

Cheers!

From Confirmation Dept.

+1 (844) 487 1153

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Got an email from the Geek Squadd (red flag when the name is misspelled!) The email stated my subscription was expiring today and was auto-renewed. It said I had been charged $321.14. In order to cancel, I was to call 15103232651 within 48 hours. Fortunately, when I called, it would not go through. That is when I got suspicious and looked online and found this site. Thank you for helping me avoid being scammed.

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I got two emails from with a headline "RENEWED! Service Plan ([a long number]) for ..."

They claim to have renewed the service plans for 3 devices, at a cost of USD $391.99. I am instructed to call +1 (808) 431-5486.

I called, the phone rang about 20 times and a man with a south Asian voice answered. I asked him where he was located and for whom he worked, and he said Salt Lake City, Utah, and when pressed, he said his supervisor was David ... Mike. I asked for a last name, and he said "Mike Budd" or "Bird" or something like that. I pressed him for Mike's phone number, and he gave me 385-666-9994.

The "View As PDF" link was not actually a link (just text).

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I sent an email via Best Buy website stating that I wanted to cancel a service plan. Best Buy uses Greek Squad for technical support. I receive an email from Geek squad saying that they had successfully receive and request saying the following:

---------- Original Message ----------

From: "_no.reply."

To: [email protected]

Date: 01/18/2022 7:58 AM

Subject: Renewed#9482978

Order ID: - GKBS/304987

Dear Customer ,

We have successfully received your request to update Geek_Squad service from free to paid version of it for 2 years.

You have been charged for $399.99 from your account/card.

The amount will be reflected in your account after 1-2 working day of successful transaction.

To report any issue with the transaction you can reach out to us at

The Product details are listed below:

Product: Personal Home Subscription

Price: $399.99

Support Helpline: +1(808)210-2441

Thank You for choosing Geek_Squad

When I called number, they ensure me that this was not a scam. I give permission for them to log onto my PC and I logged in my Chase account for them to refund the money (stupid) Then they proceed to say they was something wrong with their system and said they had wrongfully transferred $2600 to my account. That's when they are me to go to Walmart (2 $500), Kroger (5 $200) and CVS (1 $500) to get gift cards (Big Red flag). Thinking it was legit I did it and gave them the information on the cards and sent a copy via email ([email protected]). Refund Token email sent:

REFUND TOKEN:

Order ID= GKBS/304987

Customer Name= Linda Spann

Customer NO= +1 317 286 3045

Cancellation ID= MGEEK4042

Refund ID= GEEK9337860

UV ID= 48097739

UV PASS= 6989

Refund Amount= $499.99

Service provider= Best Buy Store

Agent Name= Rob Acker

Date= 01/18/2022

...................................................................................⇄ />
All the Geek Squad paid batch files are removed from your device and your paid subscription

is cancelled. Share your refund ID with our billing manager for an instant bank transfer.

Now, please wait 2-3 mins for your turn. The billing manager will call you.

Thank You.

I was told not to log back in the Chase account for a while. Which I did and that when I found out that they had transferred $2600 (which is all we had) from my saving to my checking and pretended to have credited the wrong amount back. That's when I instructed to go get the gift cards.

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Got this message today on my husbands phone...glad we are smart enough to not assume it's real.

"Your subscription from Geek-squad has been renewed amount $189.99 debited invoice no. GCK8555. Invoice date 11 January 2022. Geek squad support +18055214118"
GEEK SQUAD 2022 SCAM

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Received email stating a tech support warranty has run out and is being automatically being renewed for $449.00. Charges are being charged to the account on file. Included a serial number and order number along with a breakdown of charges for a 3-year renewal. Email came from a personal gmail account.

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We received a text message saying our Geek Squad subscription was renewed and we were charged $189 and some cents. We never opened it but could see that much information in the context part of text. We have not had a Geek Squad subscription in years. I really do not like scammers.

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User,

Here is the pricing statement of the package which you have bought for your Computers and Smartphones.

Pricing Details:

Services and Items

Qty

Tenure

Amount

PC Cleaning and Repairing

3

2 Years

150.00

Anti-virus Installation

1

2 Years

149.00

Maintenance of Registered Devices

3

Life time

200.00

Grand Total: 499.00

This is an auto renewal subscription of $499.00. If you have any queries against this, please feel free to call at +1-802-536-4079.

Invoice 56/674019 of OMC Computers & Networking Services. (CustID: 211460).

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Received an unwanted email claimimg to be from geek squad for a purchase that I did not make. Someone had used my name without my permission. Email read as follows: Monday December 13 2021

Bill no is PNXAN-CH4DDQ-IHpi

Dear Philip Taylor,

Your service with our company has been renewed today. Amount has been directly debited from your linked account. It will reflect in your account statement within 24 hours.

If you are satisfied with our service do not forget to give us a feedback.

Order Description

Item : Service renewal

Qty : 1

Tenure : 1 year

Product Id : GTL_57364128987

Customer Id : PNXAN-CH4DDQ-IHpi

Name of client : Philip Taylor

Client email : [email protected]

Payment method : Direct debit

Amount paid : $449.99

If you do not wish to continue the purchase please contact our cancellation department immediately and get back your refund at (800) 508-9971

Terms & Conditions

The payment has been cleared and will appear in the accounts statement within 24 hours. You are receiving this notice because you are enrolled with our service using ([email protected]) and your order has been auto-renewed. However, if you do not wish to continue with the service or want a refund of this amount kindly contact on (800) 508-9971 with our concern department.

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Notified by email of renewal of subscription for $299.99

Giving a subscription order Id #

and a product Id # Then it goes in to say if you would like more information “and” would like to cancel, you can call them at

603-847-7318. The gentlemen answered the phone with an hello

Instead of the companies name and just talked in circles about the subscription and then hung up on me. I contacted Best Buy, and they are aware that this scam is out there. Their renewal subscription cost is $199.99 annually.

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I received an email from a company called geek squad. I am familiar that there is a company that works through Best Buy with that name so I thought it was legit. The email stated that I was going to be charged for a renewal membership for $312.41. The email gave me a phone number to call if I wanted to cancel it. Once I called that number it had me log in to my computer and enter in a website. It then had me open my wells fargo acct so that they could "reimburse me for the charges that were pending". They then tried to steal $15,000 from my credit card. Once I realized what they were doing, I clicked off of the tabs to close them and instantly got cussed out by the represenatives.

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Did not make any purchases with this company. Call the # on snapshot. An person wanted to verify the order, wanted to fill out a cancellation form with personal information.

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Dear Customer,

Confirmation ID: GSW748274

Thank you for choosing Geek-Squad.

Your Personal Subscription will expire today. The Subscription Will Auto-Renew.

We will charge you for renewal of your subscription plan for the amount of $349.

charges will reflect on your account statement within the next 72 hours.

If you want to Cancel your Subscription and claim your refund.

Kindly call Geek-Squad +1866-497-0039

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Geek Squad Contacts

Geek Squad associated photos:


Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

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