SCAMGeek Squad Reports & Reviews – Page 5 (309)
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[email protected] showing a Reciept(miss spelled) Id #GK2805686735
to review details for Complete Protection
and PC Optimizer acct Id.gsk.live.K5MNsp
Item: GSK Network Pro amount $336.00 taken out my acct. To cancel, I called 1-888-428-1385. A male with an India acct answered, he identified himself as Mark William, telling me he had to send me a Cancellation Form..go to my computer so he can walk me through the cancellation or the monies would not be cancelled. I told him I did have the computer. I don't use it, it's packed away. He then asked how do I read my emails, I said on my phone. He asked what kind of phone...Android, Apple. I said Android, he then askedmodel, I said Moto G. He tells me to go to Play Store (I didn't understand him so I asked him to spell it. He spelled Play Store. I say oh, Google Play Store, he says yes. Type quick support in Search. I do this a set of numbers come up... I give Mark the numbers 797853841. He repeats them back and I see "Pls connect to my device by opening: https://start.team viewer.com/797853841. At this point, I hear him saying don't do anything...I then hang up- feeling like I just SCAMMED! I AM A VICTIM AND I DON'T LIKE IT! PLS STOP THESE PEOPLE. I have screenshots of email from Rolande Lavoie, Quick Support app
Hsjsh Xbb
ajh******gmail.com
Invoice No
Invoice Date
#58376J***66
07/20/2022
Description
Quantity
Unit Price
Amount
Wi-Fi- Blast
1
$414.20
$414.29
note to recipient(s)
Subtotal
414.20
Thanks for your business
Taxes
0.00
Total
$414.20
Issues With this transaction?
NOTE: THIS REPORTED ON LINE COMPUTER SERVICE SCAMMED ME TWO YEARS AGO OUT OF $ 499.99
I solicited their support, thinking that they were Geek Squad owned by Best Buy. THEY ARE NOT
They took control of my computer for 1/2 day, claimed that there were malicious viruses on my computer and charged me to add Webroot and Malbytesware software. They did not correct my wifi access problem with turned out later to be a hardware issue with my laptop (another computer repair company fixed my computer). Their 499.99 charge reportedly was for 2 more years of tech support which I never used, thinking that their company was going to steal info from my computer.
Autømatic Charge Processed Successfully
Hêllø - my e-mail was here
The new e-bill is generated for this year Device and Network Shield Protection service - bill no 4666290GB.
This is to notify you that your last year subscription is expired so we've renewed the services as authorized by you.
As per your instructions, the automatic debit is still active and your nominated payment mode charged with $ 379.88
Subscriber's Unique Id : 887SC96754D
Service Seller : Geek@ Squad Corp
Plan Tenure : July - 13 - 2023
Start Date : July - 14 - 2022
Total Cost : $ 379.88
To know about your active subscription plan or cancel auto debit charges - kindly Contact # +1 (859) 755 4490
This is a recurring charge which will be debited annually - in case you wish to cancel all charges and get full refund please do so within 2 business days.
David Miller
Consumer Support & Service Team
INVOICE
Billing Team
DUE 07/11/2022
$339.00
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Powered by QuickBooks
We are happy to serve you. Please review your Invoice GP201U371868 here for Product details. Your 1 Year maintenance plan with Geek Services was expired and auto renewed as per your plan. Amount is debited and will reflect in your statement within 24 hours.
Feel free to contact us if you have any questions/complaints.
Contact us: +1(888) 632-0364
Thank You
Have a great day!
Team Geek
Billing Team
328, Madisson Street Boston, MA 02110 US
(888) 632-0364
I called the number the person on the other end when I told him I never signed up for this he said he could credit my account. Of course I did not give him ANY of my personal information. And said he would take care of it from his end and call if there was a problem and hung up.
They referred to their email an invoice. Did not have an invoice number but used a 9 figure order number starting after #GA.
Item Description. Premium-Plus 1 Years
Amount $289.99
Payment Mode Online
If you wish to change your package type or Cancel it, Contact: +1 888-506-4173
Thanks
Team GeekSquad-Inc
I contacted them twice. Would not send confirmation for a day or two that this supposed transaction was cancelled. Told me they could not tell me or provide me with how the monetary transaction was conducted…credit card, debit card, yet later insisted nothing was charged. They had no supervisor I could speak with. They said it was an auto renewal inspire of the fact I have never made an online purchase with Best Buy or the Geek Squad. I told them I would contact the Bwtter Business Bureau. They replied, go ahead.
I DO NOT KNOW IF I WAS ACTUALLY CHARGED OR IF MY IDENTITY INFORMATION HAS BEEN COMPROMISED. Please be warned and please help.
They are telling me they are going to bill me $330.00 for my subscription to the “Geek squad”
I called to say I did not authorize such a charge.
To “help me fix it” they tried to gain access to my computer.
I did not allow them to do so, and the hung the phone.
I called a second time and they tried the same trick.
I just asked him to tell me which credit card they were going to bill me on.
Since I tried to get the number to call for their “billing” department, they said like ok, we will not charge you.
This is a scam targeting seniors and if you can do anything to help others, it would be one more group of thieves hit by police.
We have not had any relationship with Geek Squad for many many years and have not heard anything at all in the
past re: membership until today, when they told us we owe the $308.49.
The heading on the email was: Thank you for your order - 9522741467
When I call the number they left, there is only one ring; then only silence. So I could not dispute this charge or anything.
Les Watanabe