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Geek Squad Reports & Reviews (283)

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Solicitation for money and identity.

INVOICE

Billing Team

DUE 07/11/2022

$339.00

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We are happy to serve you. Please review your Invoice GP201U371868 here for Product details. Your 1 Year maintenance plan with Geek Services was expired and auto renewed as per your plan. Amount is debited and will reflect in your statement within 24 hours.

Feel free to contact us if you have any questions/complaints.

Contact us: +1(888) 632-0364

Thank You

Have a great day!

Team Geek

Billing Team

328, Madisson Street Boston, MA 02110 US

(888) 632-0364

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I received an email from “Geek Squad Tech Support” regarding a renewal. I don’t have an account with them. They had my full name, an order number, an account number and a membership number along with my email.

I called the number the person on the other end when I told him I never signed up for this he said he could credit my account. Of course I did not give him ANY of my personal information. And said he would take care of it from his end and call if there was a problem and hung up.

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A few years ago I accepted an online help product. I never used it so I decided to cancel it. Well you can’t just cancel a subscription to anything that easily. I was on the phone for 4 hours yesterday trying to cancel this service. He said he would help me get my money back and it went so wrong I can’t explain everything that happened but I was a fool and I know it. He had me buy a gift card

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Received unsolicited email supposedly from James Greg at Geek Squad for automatic renewal of a 2-year maintenance plan. There was a fake invoice number. Charge of $499.99. It said we had 2 days in which to cancel. It gave the number to call. Since we receive this type of email periodically, we knew it was scam and didn’t want anyone to bite their bait.

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WHAT HAPPENED AFTER I OPENED THE EMAIL:

They referred to their email an invoice. Did not have an invoice number but used a 9 figure order number starting after #GA.

Item Description. Premium-Plus 1 Years

Amount $289.99

Payment Mode Online

If you wish to change your package type or Cancel it, Contact: +1 888-506-4173

Thanks

Team GeekSquad-Inc

I contacted them twice. Would not send confirmation for a day or two that this supposed transaction was cancelled. Told me they could not tell me or provide me with how the monetary transaction was conducted…credit card, debit card, yet later insisted nothing was charged. They had no supervisor I could speak with. They said it was an auto renewal inspire of the fact I have never made an online purchase with Best Buy or the Geek Squad. I told them I would contact the Bwtter Business Bureau. They replied, go ahead.

I DO NOT KNOW IF I WAS ACTUALLY CHARGED OR IF MY IDENTITY INFORMATION HAS BEEN COMPROMISED. Please be warned and please help.

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it says i will be charge $ 389.99 for renewal i never has an account with them .

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They are trying to scam me and others.

They are telling me they are going to bill me $330.00 for my subscription to the “Geek squad”

I called to say I did not authorize such a charge.

To “help me fix it” they tried to gain access to my computer.

I did not allow them to do so, and the hung the phone.

I called a second time and they tried the same trick.

I just asked him to tell me which credit card they were going to bill me on.

Since I tried to get the number to call for their “billing” department, they said like ok, we will not charge you.

This is a scam targeting seniors and if you can do anything to help others, it would be one more group of thieves hit by police.

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We have never used Geek Squad, so I realized this was a scam immediately. Also reported to [email protected]

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I received an e-mail offering an auto renewal subscription for PC support. I have never been a member of the Geek Squad and when I called to inquire about the offer, The representative tried to install software to take control of my computer (team-Viewer). I did not allow the m to complete the installation and asked the representative what account number was used to pay for the service he replied that he could not give me that info. So I ended the call and replied to the e-mail cancelling any further contace

 

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I received an invoice in my email from GEEK SQUAD informing me that in 24 hours my credit card will be charged 399.99 for annual renewal. I had this problem last year as well. The number in the email automatically hangs up when called, so I looked up the actual GEEK SQUAD'S customer service number and contacted them. I explained my situation to the customer service department that answered, and the lady on the phone stated, "it's a scam, we don't send out invoices for that."

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I received an email saying it was from Geek Squad and it was time to renew my 5 yr membership for 623.99 for tech support and troubleshooting. It provided a number to call. I called and said that I never signed up for a membership. The guy said that I had to call in and cancel. Then he started instructing me to go on my computer and go to google. I told him if I want to cancel why can't he cancel from his computer not mine. He just wanted to get information off my computer. He said he will email me and cancel the subscription. Accounts Head: CRAIG AVERY this is at the end of the email.

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Geek Squad emailed us and said that our membership will expire tonight and thus has automatically renewed.

We have not had any relationship with Geek Squad for many many years and have not heard anything at all in the

past re: membership until today, when they told us we owe the $308.49.

The heading on the email was: Thank you for your order - 9522741467

When I call the number they left, there is only one ring; then only silence. So I could not dispute this charge or anything.

Les Watanabe

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I received an email stating my subscription to Geek Squad was renewed for $399.99. They had my email, but not my personal information.

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I received an email with an attached invoice regarding a renewal of a Geek Squad registration. I have never registered for Geek Squad. There was a customer service number to call.

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At first the number didn’t ring when I called. Then I received a call from them. To which i tried to have them cancel whatever auto renewal subscription it was trying to charge me for 299.99 for. They said I would have to of had access to a computer to receive a cancellation form and they would issue a refund for that amount. I told them I didn’t have a computer they hung up.

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This is what they emailed me, I've never had an acct with Geek Squad. I found other complaints on Scampulse when I googled the phone number listed. I knew this had to be a scam!

logo
Date - Thursday, May 26, 2022
Order Number - IOXNK-WVRSZ-IMKS
Transaction Number - 4901232
Customer Support - (802) 466-6734
Your PC Security Auto Renewal Today
On behalf of Geek Squad PC Support, I'd like to express our deepest gratitude for your continued membership and support.
We would like to inform you that your membership will be renewed on Thursday, May 26, 2022 to continue being part of us and retaining access to our benefits. The following are the details of your recurring plan with us.
Customer Name - Lisa
Customer ID Number - XEB8681IJ66339ML
Customer Email -
Product - Geek Squad
Tenure - 5 Year
Amount - $672.99
If you have any questions regarding your membership with us, please contact our billing team at (802) 466-6734.
Please do not reply to this email. This email is system generated. The mailbox is not monitored and you will not receive a response.
TRACY BYLES
521e veterans memorial United States

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I have gotten over a half dozen of these bills. I called a Geek Squad number last month, and it seems like these are spam, but I would like them stop. The 2nd was sent from this email was [email protected]
Order Bill
Order Bill

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I received the attached email. We do not have a Geek Squad subscription. I did a search and discovered that this is most likely a scam.

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Email from Geek Squad
Hello User,
Thank you for choosing Geek Squad, we are reaching out to remind you that your Geek Squad Annual Maintenance Service is renewed on May 10, 2022. We thank you for the completion of the 12-month maintenance plan.
We have automatically renewed your subscription and bill you $399.99 on 5/10/2022. This means you don't have to do anything to keep your subscription effective.
If you no longer would like to benefit from our services, you may cancel it at any time.'
If you do not cancel your subscription before 5/10/2022, you will be charged $399.99.
When contacting us, please provide your reference number #XX-XXXX
Options for Support
Contact Customer Service if you have any payment or order-related issues.
1-888-208-4974
Best Regards,
Geek Squad

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They tried to get me to pay for Best Buy Geek Squad Information. They sent an invoice to my email address

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Geek Squad Contacts

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Address:

1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091

Phone:
+1 (858) 432-6575 0 0
+1 (888) 538-3701 0 0
+1 (805) 317-6425 0 0
+1 (805) 633-0553 0 0
+1 (256) 270-1120 0 0
+1 (866) 416-8381 0 0
+1 (866) 292-2043 0 0
+1 (858) 367-9549 0 0
+1 (800) 421-4933 0 0
+1 (510) 323-2651 0 0
+1 (321) 225-5622 0 0
+1 (541) 909-1441 0 0
+1 (804) 876-0247 0 0
+1 (888) 738-7160 0 0
+1 (802) 466-6734 0 0
+1 (410) 929-7662 0 0
+1 (888) 208-4974 0 0
+1 (844) 487-1153 0 0
+1 (843) 639-4447 0 0

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