SCAMGeek Squad Reports & Reviews – Page 11 (308)
Geek Squad Contacts
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1307, East Geffer-son Lane, Suite 301 Los Angeles CA, USA 90091Phone: |
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Membership Authorization,
Thank you for choosing
5 Years Membership
Dear ,
Thank you for choosing Geek Squad Protection Plan.This email is to confirm that your account which was set to Auto-Renewal has been successfully authorized for order *********************. Please note that the charges on your bank account will appear as 'Geek Squad'.
The amount of $415.90 will be autodebited and will be reflecting in your bank account withn 24 hours.
Pllease feel free to reach us on ********** **** *********** **** with any question you might have or incase of modification or cancelation of your order.
************************ ***** ******* *********** ***************** Instructions to seller
Customer ********* Auto-Debit From Bank Account.
Transaction date
23-June 2021 14:10:59 PM
Description Unit price Qty Amount
Protection-Security
4 Years Plan
$415.90 USD 1 $415.90 USD
Subtotal $415.90 USD
Total $415.90 USD
Payment $415.90 USD
Because your account is set to auto-renewal, we will automatically process charges on June 23rd, 2021.
However, if you do not wish to go for renewal of your protection plan and looking for cancellation of autorenewal charges of $415.90 reach and notify us on ********** **** *********** **** within 24 hours in order to avoid auto debit from your bank account.
I immediately turned off my computer, deleted the app they used to connect to my computer, and disconnected from the router.
I had been working from home, and I could not certify this was not a valid claim associated with my employer.
I called the customer service number and spoke to a supervisor and he told me all things was going on with my computer. I was worried and my computer and let him do the service. After the services, I log into my bank account to pay the services while he was still in my computer.(BIG MISTAKE) .. I didn't feel right about this, I been SCAMMED!
So, I called Microsoft and spoke to an agent and right away she told me this company is known for those types of phishing emails and scams. I immediately called Geeksquad (supervisor) back and he said he will refund back my money. Also, I contacted an computer tech and he told me they did a horrible job to my computer and I had to pay again to correct all the wrong things they did and add a block to my firewall.
I
Many, many phone calls and many hours on phone to date Geek Squad still not providing coherent response as to why refund has not occurred. I have been the victim of Geek Squad incompetency for about 2 months now over a simple Plan cancellation and refund request.
On April 23, 21, they had the nerve to send me another phishing letter: (below) I replied to the email and called spoke to an scammer advised , that I did not authorized any automatic payment and DO NOT WITHDRAWL ANY FUNDS OUT OF MY ACCOUNT and I'm still waiting for my refund of 300.00 you refuse to reimburse. THESE PEOPLE ARE CRAZY. Something need to be done lawfully to this scamming company. I really would love to get my money back!
Example of email PLEASE BE AWARE!!!
"Dear Customer,
You are using automatic payments via online banking as a payment method. With this payment method, you do not have to send transfers manually, but instead, we charge your account when a certain amount is due.
With this e-mail, we would like to inform you that we will perform an automatic payment on 24 April 2021.
The amount will be $399.99 most likely and has been pre-authorized on your banking for geeksquad. accordingly, but this is only the predicted amount. It may change based on cancellations and manual payments. If there are enough funds on your account on that date, the automatic payment will be performed, naturally.
Please ensure that there are sufficient funds on your bank. For any issue call Helpline number : - 1(888)-598-0361.
Best regards,
Geeksquad Billing Department
I called the number a man answered. He did not offer his name. Answered the phone simply as "Geek Squad". To keep the story short I suspected phishing or social engineering right away. I explained that I have never used the service. I asked what Card was charged. He tried to transfer me to a team that "could discuss those details". I told him this seems like a scam and I would report it. Disconnected phone.
Order Ref Number: #BN48-219034663
Thank you for your order & payment!
Hello, Want to let you know that your Geekysquad annual subscription has been auto-renewed successfully. The amount of 248.90 USD will be auto-deducted from your account by end of today 7th April 2021. Your order reference number is #BN48-219034663.
For any sort of questions or if you want to cancel the above transaction then please call our number for instant help.
CALL FOR SUPPORT : ( 800 ) 221 3269
ORDER SUMMARY DETAILS
Product Details:
Geek Online Support (1 Year)
Payment Method:
Account Direct Debit
Delivery Method:
Online
TOTAL AMOUNT :
248.90 USD
For any support of help please call our number.
© Copyright 2021 - Geek Supports. All rights reserved.
Hello,
Wish to inform you that, your Geek-squad Annual-Support has been Auto-Renewed successfully, and the amount 299.00 USD will be auto-debited from your account by Today (9th March, 2021). Order ID Number is:
You can feel free contact our Support Number, if you want to Cancel the above transaction. SUPPORT NUMBER: 800-815-6247
---ORDER DETAILS ---
Product / Service Name:
Service / Support Duration:
Payment Method:
Delivery Medium:
SUB TOTAL AMOUNT
SUMMARY
( Geek squad )
1 Year
Direct Debit
Online
$299.00
CUSTOMER HELPLINE : 800-815-6247