Avas Flowers Reports & Reviews

Avas Flowers Reports & Reviews (156)

Total money lost $95.88
Type of a scam Online Purchase

My Granddaughter ordered flowers and was charged 95.88. They didn't deliver what she ordered. They delivered something else that cost $69.00 She called and called and the only time she got through, they put her on hold and she held for 30 minutes and they never came back to the phone. This is a total scam. I would hope that someone would investigate them and shut them down. There is a whole Facebook page for Avas Flowers Scams. Unfortunately she didn't see it before she ordered flowers. By the way, when you google florists, they come up first on a google search. Google should take them off their searches.

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Total money lost $108.46
Type of a scam Online Purchase

Friday, 5/8, was having difficulty finding local florist that had flowers to send to my mother in law in Charlevoix, MI, for Mother's Day. (Flower shortage) AVAS Flowers.net I found online and called them. Man that answered was in New Jersey. Told him what I wanted, needed him to confirm with his connections in Michigan that this order would be filled and delivered the next day. After putting me on hold, he came back confirming my order would be delivered Saturday. (at an exuberant fee...) Flowers were not delivered. Tried contacting company Saturday and Sunday, no answer, no way to contact. Their website told me my flowers would be delivered Thursday 5/14. Cancelled order online Sunday afternoon. No refund. This is a terrible company. I'd like my refund and would like a way to warn other people not to trust them!

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Total money lost $90
Type of a scam Online Purchase

I ordered from Avas because it was said to be close to my friends house, ordered a $90 bouquet On 5/4 for her birthday which said was gonna arrive 5/5, they wrote me an email saying those arrangements weren’t available for 5/5 so they’re gonna come 5/6. Nothing. I called and got a hold of someone and they sounded annoyed and didn’t even give me a direct answer. Now I’m trying to cancel and get my money back and no one is responding. They really need to put this business out, I just lost $90 and my friend isn’t having a good birthday.

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Total money lost $83.90
Type of a scam Online Purchase

I spent $83.09 purchasing flowers and a ballon for Mother's day. My Mom got a totally different item and no ballon. I ordered a full bouquet of varying flowers in a vase. She only got a dozen roses in a box. I tried to call the customer service line for the company and only got a recording and run around from the recorded message. I want a full or partial refund for my order.

Order number was #7036385.

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Total money lost $90
Type of a scam Online Purchase

1st DAY 4/27/20........4:59 pm....Placed ONLINE order for a flower delivery.....$90.57

2nd DAY 4/28/20........4:00 am...Tried to CANCEL....sent from one page to another on web site...told

Could NOT cancel....gave a number to call.....called

number...got a recording ....they will call back .....

NEVER returned Call

2nd DAY ....................8:00 am....Email (no reply) Order scheduled for delivery

2nd DAY ....................8:00 am....E-mail (no reply)Track your delivery...no tracking #

2nd DAY...................................... AVAS Hit Credit Card.........................................$90.57

2nd DAY.....................6:45 am.... Email (no reply) Confirms delivery to **********

2nd DAY.....................6:45 pm.... Email (no reply)......order delivered and left with

intended recipient

2nd DAY......................................Called hospital ...the front desk reported ...NO flower delivery...

Checked with shipping and receiving....NO box for ?intended recipient....

3rd DAY.......................................Called hospital....Supervisor confirmed NO FLOWER DELIVERIES!

BUYERS BEWARE.....AVAS FLOWERS......

Useful

Total money lost $65
Type of a scam Online Purchase

Called to order flowers, they said to order online. Went on their website and ordered large flower bouquet and paid extra for rush delivery for a total of $105. Was supposed to receive them by 2pm and they never came. Made multiple calls to try and talk to someone about my issue, they kept putting me through to other people, which those calls always got dropped after being on hold for 30 minutes. Finally the next day got through to someone after multiple attempts and they said they would not use that flower company again (would never tell me what company they were using) and found a different one to use so the same flowers would be sent. They finally arrived but they were not the correct flowers and a much smaller size. Tried to call the company again and the number says it is not a valid number. This company is a complete scam and should be shut down.

Useful

Total money lost $85
Type of a scam Online Purchase

On 12/22/2019 I ordered flowers to be delivered on 12/23/2019 by 8PM. I called multiple times throughout the day and inquired about delivery and was assured the flowers would be delivered by 8PM. After 8PM the flowers were not delivered and I contacted the company again and was informed that they would be delivered the next day. On 12/24/2019 when the flowers were not delivered I contacted the company and was told they couldn't get ahold of the local flower company that they outsource too. I was unable to receive a refund. I then searched reviews on the company and realized multiple people have experienced the same thing. This company is a fraudulent company.

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Total money lost $78
Type of a scam Online Purchase

I do not understand why the ScamPulse.com cannot stop this on-line company Avasflowers.net this company is a scam! per reviews and complaints, they pretend to be a flower shop on-line and they DO NOT deliver any flower arrangements and one CANNOT get through a person to find out status of order. when you call their 1-800 for sales or customer service, it disconnects on its own. Is there a way you can block this company to continue operating on-line services?

Useful

Total money lost $137.94
Type of a scam Online Purchase

after seeing there Ad for 45%off and free shipping, I ordered 2 dozen roses. Upon seeing charge I called to cancel. After an hour waiting for a human, You can't cancel from web site, I spoke to a person and cancelled the entire order. They just delivered 1 dozen and charged me $137.94

Trying the company again, got a response of nobody here to help. Avas flowers are a rip off

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Total money lost $77.77
Type of a scam Online Purchase

I ordered flowers from this site thinking they were local due to the same area code as my recipient, but her flowers were never delivered and probably had no intention of being delivered. The company is NOT local as they claim to be, which is very suspicious. I filed an "issue" twice (see pic where link is) and received no response. Well, when checking on the status of my order a few days later via phone, there is NO possibility of getting in touch with an actual human. When I call the customer service line, I listen to music for a few minutes before the automated voice tells me I must schedule a call to talk to a human. I did, and they never called me. I did find a human when pressing the button to "place a new order" but "no one could help me" and instead sent me back to the automated portion of their customer service line - four times. Ava's flowers is a scam company, with scam business practices. Their website touts 5 star review status which I believed, but upon further research, they scored an F at BBB, and have 1 star reviews on many sites from thousands of scammed customers. How is this company still in business?

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Total money lost $50
Type of a scam Online Purchase

I ordered a pink and ivory roses designer arrangement for my daughter's birhday, and upgraded from a small to a medium arrangement with a vase. I paid $80 97 for the upgraded arrangement on April 16. She received a vase with 4 day lilies, a stem of flowers in the front and 3-4 stalks of leaves on April 20. It was not at all what I had ordered, and even if substitutions had been made, was not of equal or greater value and quality as they claim in their policies. I tried to contact AVAS Flowers on April 21 in the morning, and but only got a maze of recordings with a promise to return my call between 12-12:30 that day. I went through the same process in the afternoon, with a call back promised for 3-3:30. I called several more times that day, and then tried again on April 22. Again, the same process, with two more promises of calls and no call backs. After trying to reach the online, I tried to reach a person by calling the order line, and was hung up on twice. I was given a customer service number and after 4 attempts, reached a person. He first tried to tell me he could not help me because it had been more than 24 hours since the order was delivered. He then gave me a bogus email address to send a picture of the flowers that were delivered; of course the email bounced back as undeliverable. I have since received two "surveys" from AVAS which have 3 questions that do not pertain to or clarify the problem. Their business practices are shady and probably operate just inside legal parameters. They provide poor products, do not give appropriate value or quality of goods, and then try to evade a customer service process.

Useful

Total money lost $92.68
Type of a scam Online Purchase

This company does not send anything you order! The flower arrangement I paid $92 for never arrived. They said it was delivered when it never was. There are other negative reviews of this business stating they don’t send what you order.

Useful

Total money lost $54
Type of a scam Online Purchase

My boyfriend ordered flowers to be delivered at my office and was told they don't like to deliver to offices. What??? Their website says they have same day delivery, he ordered 48 hours before my birthday. Should have been no problem, right? He paid $54 for a bouquet, it ended up being just two chrysanthemums and a bunch of little filler. I tried to get on the web site to make a comment, but everywhere I went they wanted the order number which as the recipient I did not have. Long story short they arrived a week after my birthday and I was very unhappy. I would not recommend these people They are worthless and won't make good on the damage they have done.

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Total money lost $80
Type of a scam Online Purchase

I purchased flowers from this company and paid quite a bit for what I thought was a beautiful arrangement. Well to my surprise it was a cheap backyard piece of garbage. I reached out to the florist to rectify the situation being they have a “money back guarantee” but they refused to refund me my $70+ dollars. I called and emailed to no avail. They outright refused to follow their own policy despite the obvious differences in the arrangement. I understand sometimes there is a difference but this is robbery!! Never again and they shouldn’t have policies listed they do not follow!

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Total money lost $100
Type of a scam Online Purchase

They are a scam flower delivery website. I ordered at 10 am for same day delivery(site says order before 2pm for same day). I called immediately after my order to cancel cause they seemed like a scam(just google them). The lady told me they had someone already working on it and my order would be delivered. At 1:45pm I checked my order. They changed my order time to 2pm(which was still in the future) and changed my delivery date to the next day. I paid alot of money for same day delivery. I called them again and was told they didn't have anyone to arrange and deliver the flowers yet and I should have read the terms of service. Still no refund and no flowers. Complete 100% scam.

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Total money lost $115
Type of a scam Online Purchase

My fiancé ordered me flowers from Ava flowers in February 13 we just got them today 2/18/20 every time you call them on the number they email you it says goodbye and hangs up. He spent $115 and we didn’t revive the balloon. The flowers look old and have brown on them. This company is a scam !!!

Useful

Total money lost $128.91
Type of a scam Online Purchase

I ordered flowers and paid with my credit card $128.91.I got a confirmation shortly that the flowers had been delivered at 12:00am which does not make sense. The flowers were never delivered. No real person to talk to and when I called it seems from the phone ring that I am calling internationally.

Please assisit me by closing their website so no other customers will fall in to this scam.

Thanks.

Useful

Total money lost $89.91
Type of a scam Online Purchase

Ordered flowers that never arrived, even though they said they did. Can't get anyone on the phone, their phone number just keeps hanging up on me after holding for 10 min. No real information online.

Useful

Total money lost $126.14
Type of a scam Online Purchase

This website offers same day delivery flowers. I made a purchase to get flowers for Valentine’s Day. Several hours later I received an email saying that due to the volume of orders they wouldn’t be able to give me what I asked for but they would change the design if I confirmed by 12:00. When I checked the email it was 3:00. Never received a phone call. I requested that I receive my order or get a refund. Next message I get was that the flowers were delivered. Looked in the front of the house no flowers. When I called back to request a refund the machine said they couldn’t because the flowers were already delivered. I’ve tried several times to get someone on the phone but haven’t been able to this far.

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Total money lost $63
Type of a scam Online Purchase

Looks like a legit competitor to 1-800-flowers or something like that, however they don't actually deliver on the agreed date. They have multiple different customer service phone numbers, but there are no actual people to answer your call, just a phone menu that hangs up on you when you reach the point where it should've put you into a customer service queue.

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