SCAMAvas Flowers Reports & Reviews (157)
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Flowers marked delivered after wife's office closed
DO NOT ORDER FROM AVAS FLOWERS
Ava is Shameful
Order 9537014
1. first order on 8/17 - LOOKED HORRIBLE
2. Called they claimed 8/18 they will send another arrangement and was informed to put original crap flowers outside for them to pick up. NEVER CAME
2. Called again, claimed 8/19, no flowers and not to mention the original ones have been outside in heat now for 2 days.
3. 8/20 was informed flowers would deliver, NO flowers
4. 8/22 was informed flowers would be delivered, the driver texted the reciepaitn CLAIMIING TO NOT FIND THE HOUSE and if she did not hear back in 3 mins she is leaving, the recipient called her RIGHT BACK, so it was maybe 30 seconds. The driver left the area.
5. Called after I was informed of the driver leaving area within 30 seconds, they state, oh they will be there! please give us this chance blah blah, I stated at this point I am over it and there is NOTHING special about these flowers anymore, refund me!
6. Called 8/23 to let them know, NO FLOWERS AND IM 100% DONE, I want a refund, they FINALLY passed me on the "supervisor" which highly doubt was. Best offer she had was refund me 50% of my order, so I said, sooooo 50% back and still not flowers. So I paid you guys to just cause me all of this inconvenience and the horrible original flowers are done at this point as they sat outside for days.
7. They are a scam, something needs to be done.
A total SCAM
DISGUSTING - HORRENDOUS - INSULTING
* Price: $89.99
* Service Fee: $15.99
* Delivery Fee: $0
* Tax Total: $6.30
* Order Total: $112.28
I wanted to purchase Christmas Centerpiece for my Godmother who is 100+y/o. At this point in her life, I wanted so much to make her smile and be happy since this may be the last Christmas she is here with family.
I found a beautiful Christmas Centerpiece at Terry’s Flowers [ AVAS ] that I knew she would love. So, I purchased the Winter Solstice Centerpiece (Premium) Price: $89.99 arrangement. First, I was shocked seeing that there was an additional fee of $15.99 as a Service Fee, God only knew what that was for!
Well, my Godmother received the arrangement and her daughter sent me a picture of what it looked like. OMG - I was so embarrassed! It was DISGUSTING - HORRENDOUS - INSULTING - I didn't even look like a $15 arrangement you could get at a grocery store! Simple arrangement of a rose, carnations, another flower, holly, evergreen, and pine cones.
My flowers did not show up on time and when they did arrive, they were not what I ordered. They were a $10 bouquet put in a dollar tree vase.
I wanted to support local and Avas Flowers came up in my search. (they spend alot of money to steal yours!) This is a thrid party company and is giving local florists (they hire) a bad name.
When I called to get this issue rectified they wanted to give me a $15 credit, so they could scam me again. When I pressed the issue for a refund or send the flowers I ordered, we were disconnected...4 times!
Called my Credit card company. Done deal. Steer Clear!
NEVER, EVER, NOT EVEN ONCE, USE AVAS FLORISTS. Use a local florist, even if the flowers will be late.
Sincerely, Paul Moore
they can’t send out floral arrangement and they want to change flower arrangement and send 2 days later!
Don’t use them Ever
They also use their own credit card so the customer does not know. They have called me a few times.They give me their cc info and tell me what the person wants to send.Alot of times it's not even available. So they say send anything.Please stop them