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Amazon Imposter

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Amazon Imposter Reports & Reviews (1425)

- Spring Hill, FL, USA
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The caller said they were Amazon and there was a problem with my account and press 1

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NUMEROUS calls saying there was a fraudulent charge on my amazon account of $729.

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Recorded message of a woman saying I was going to be charged for an iPhone ordered off Amazon, and that they had my debit card, or "plastic card" information on file. I pressed the button to speak to a representative. Knowing it was a scam I said "Great. When will my new phone be arriving in the mail?" They hung up on me.

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This happened 8/20. Rec'd email from Amazon with a "large purchase" $1999. for a computer. VERY AUTHENTIC-Looking. I called a tiny phone number at bottom of message "Any questions?" [BTW, I'm not easily scammed]. When I called the number,, I was on the phone talking to Amazon Fraud Dept., to deal with the scammers/fraud. Eventually let them in to "remote" my PC, while I watched. Very authentic Interpol, CIA live documents, maps, etc. After several hours, he transferred me to a co-worker who would replace the money that was charged back into my Amazon acct. I began to get a bit suspicious at this time. Since I had been talking the whole time with the first guy, I had asked questions about how they got into my account. He said the scammers can drive by and pick up signals from home wifi modems/routers, so I didnt think I could safely use my landline, cell phone, or devices. I drove to the Bank branch as soon as they opened the next morning. WHILE I was sitting with the bank manager, the scammers attempted a wire transfer for $5000. I reported to local police as I was instructed, who said they couldn't do anything because I caught it before actually losing any money. (I later did find $200 gift certificate and 2 more things that had been saved on my desktop were missing.)THE "AMAZON FRAUD DEPT" WERE THE SCAMMERS! I replaced all my bank accounts and credit cards. Geek Squad found programs on my PC added by hackers when they scrubbed it. I called Amazon. They sent me an email to say they don't have a Fraud Dept. The email they sent looked exactly like the first email i received from the scammers--down to the logo, the format, etc.

VERY CONVINCING SCAM!! I felt foolish.

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- Sarasota, FL, USA
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Multiple calls came in from multiple different phone numbers claiming there was a problem with a 720 dollar charge on my cc from Amazon- very annoying- was in the middle of tele med visit with doctor and every phone call disconnected the doctor.

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Claims to be from Amazon Prime stating can't finish delivery without account information

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- Broadview Heights, OH, USA
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I received a telephone call stating that it was from Amazon. The automated voice stated that they had received a charge for $1500 on my account, and that if I had made this charge, I needed to take no action. If I questioned the charge, I was to press “one“ to speak to a customer service representative. I immediately hung up from that call, and I then called Amazon customer service at their true number, and they verified that Amazon had not called me, and there was no $1500 charge made to my account. I suspect that had I followed the recorded instructions on the scam call, and pressed “one“, I would have had a virus installed on my phone, or the collar would have been able to somehow extract personal information from my phone or requested personal information from me.

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I received a phone call from someone who said they were from Amazon and that they had noticed fraudulent activity on my account. They had me go to my computer, sign in and then give them control over my computer. They showed me a picture of a man they said was in Mexico and using my account. They had me check all my accounts, I got suspicious when they started asking for social security numbers. But in the mean time they had all my financial information. I logged out of my account and then right away contacted all our credit card companies, put a freeze on our checking account and reported it to the Credit Report companies. They were very, very good and believable. I hope that I have stopped every thing and so far no accounts have been touched. It is still a worry and I feel very taken!!!!

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- Sarasota, FL, USA
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I;m not sure this is a scam----didn't respond to it. Was a thank you for my order (not mine) and showed a ship to address I know nothing about. I logged on to Amazon and checked my account. The supposed order was not there.

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- Youngstown, OH, USA
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claimed a purchase made in my amazon account for an iPhone 11. wanted my info. I looked up my account and no purchase was made. they hung up. I called amazon and reported it,

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I get several calls from different phone numbers claiming to be Amazon stating that my card on file would be charged for various dollar amounts. Saying if you did not make this purchase

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I was told there was a $729.00 dollar charge on my account from the Dayton, Ohio area. The caller wanted me to dial 1 one for help. The person wanted me to sign on to my computer and let them know when I completed that task. I refused to sign on and made an excuse to leave the call and call back later. That person gave me her name and number to call back. (Patricia Grao at 206-707-9266 ) I have not called back and do not intend to. They have called back at least 6 times since then.

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- Pittsburgh, PA, USA
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I received the call from the above number saying that they were Amazon and wanted to know if I had made a $400 purchase. I told them I did not and they went on to say let me join your computer so that we can make an official order cancellation on this product before it is shipped out. They wanted me to open my bank account information on my computer at the same time that they had access to my computer I would not do that and So eventually the call fell apart. He asked me that I have a PNC bank account that they were trying to refund my $400 to and once I knew that they were using PNC and I didn't have a PNC account I disconnected them from my computer and disconnected the call.

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- Franklin, WI, USA
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I received an email from an Amazon imposter. The subject line states, "Fwd: [Update Information Billing] - Your Initial Membership has been "suspended", please update your payment !! within 12 hours Date & Time: Wednesday, 03 Febuary 2020: 04:33:44 (PST)." It includes an attachment which is a letter with the Amazon logo and "Payment Declined." It generically says, "Hello" and informs they that are having trouble authorizing your payment for the items below" (it doesn't list any items, and I haven't ordered anything). It asks me to click on a link that says "update your payment method." I did not click on it. A hyperlink says "learn more about resolving declined payments."

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- Captain Cook, HI, USA
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Recorded message saying that there was suspicious activity on my account and not to access my account.

I was instructed to stay on the line to speak to a representative. I did not.

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- Glenview, IL, USA
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email to my comcast account received today at 3:06pm from a Billing stating product number 72254 in subject line (with a fake amazon and a line under it), notifying me (not a customer) of an order confirmation #************ (no such order was placed, nor exists on Amazon), and thanking me for placing and stating it was dispatched and shipped via ATS arriving tomorrow to the Delaware address listed above (to a Ronn Anderson, someone I have never met, nor know), and asking if I have any questions to call the 850 number listed above for help... item listed is a Dell XPS laptop (says sold by Lucas Densmore) - 13" 2-IN-1 Intel Core i5-1035G1 - 10thGen -128 GB-SS -8GB SDRAM - 3.6 GHz - Windows 10 - FHD Touch Screen - Silver - NEW...valued at $1,099 (no shipping & handling, no taxes, just that as shipped total).

THIS IS FRAUDULENT AND NEEDS TO BE REPORTED AND STOPPED AND PREVENTED IN FUTURE; PLEASE ADVISE ASAP!!

Thank you,

****** ******

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- Chillicothe, IL, USA
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Received a recorded call saying they were from Amazon.com and they have a suspicious order for $729.00 from Dayton, OH. They ask you to press 1 to talk to someone.

Amazon says they will never call us. They email us.

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- Hudson, CO, USA
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Received call regarding money owed to Amazon ($300+) and was instructed to call 7864104906 to handle account. Called number but it is invalid. Checked with credit card companies and we do not owe anything and we don't make purchases with Amazon.

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- Cape Coral, FL, USA
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Caller (recording) said he was David from Amazon, that an order for i-phone, $1,000+ was made using the credit card that is linked to my Amazon acct. Then "press 1.... or press 2... I hung up. Caller ID showed Edinburg,Tx. I blocked and dialed the phone number , said that is not a working number.

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- Broomfield, CO, USA
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Caller said an Amazon gift card was purchased on my Amazon account and wanted me to log on to my computer to access Amazon account and verify my bank info. When I asked to speak with a supervisor, was told they were all busy, then I asked for a call back number and was disconnected.

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Amazon Imposter Contacts

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Phone:
+1 (888) 556-9756 3 2
+1 (833) 224-5028 0 0
+1 (833) 572-1600 0 0
447-742-883423 0 0
+1 (667) 247-8270 0 0
+1 (800) 730-9810 1 0
+1 (833) 527-1664 0 0
+1 (541) 712-1566 1 0
+1 (913) 953-7960 0 0
+1 (512) 772-4665 0 0
+1 (206) 504-7753 0 0
+1 (772) 480-1479 0 0
+1 (833) 907-3034 0 0
+4917640531990 0 0
+1 (475) 219-2002 0 0
+1 (512) 772-4665 0 0
+1 (716) 281-7454 0 0
+1 (719) 430-9684 0 0
+1 (920) 606-1249 0 0
+1 (216) 428-3318 0 0
+1 (216) 318-8689 0 0
+1 (772) 243-0026 0 0
+1 (855) 608-4092 0 0
+1 (814) 264-1842 0 0
+8 (888) 338-5294 0 0
+1 (717) 941-8921 0 0

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