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Amazon Imposter

Amazon Imposter Reports & Reviews – Page 53 (1468)

i RECVD A PHONE CALL/ RECORDING FROM 1-800-489-6963 into my house phone telling me there was a problem with my amazon account and to contact them.

- Colonial Heights, VA, USA

I rec'd message something like, "if this purchase was made by me to hang up and item would be shipped; if not made by me, call customer service at 6282107183". I called # and man answered. He sounded like he was from somewhere like Pakistan or India ??? Asked me for my FIRST and LAST NAME and ZIP CODE. Asked if I'd purchased an Apple IPAD in CA for $349 (NO). Did someone in my house or in CA make the purchase? (NO) Did I have a computer?(YES) Would I turn it on? (WHY?) So we can fill out the form to report fraudulent activity. I HUNG UP. My mistake was in not looking up name and number of caller FIRST before calling: "Spam? Name U 7127035227"

- Staten Island, NY, USA

I am an Amazon prime customer, however last year, with all the massive purchases. My account manage to get hacked and someone used my account to purchase about $200 worth of items. They were purchasing items in a small increments. I reported to Amazon and lucky they refund me back the money. It's crazy, I thought with such large corporation, Amazon would of been more protective with customer Information and their account.

- Palos Verdes Peninsula, CA, USA

Caller said he was from amazon and was checking the validity of a charge made on my account and verify the purchase. In this case, he said it was for an iphone for $799

When I said I needed to check with my husband he gave me a number to call back and said I needed to call back by today.

- Norcross, GA, USA

The call started by saying there was fraudulent charges on my amazon account of $492. I have not used my amazon account in years, I use my husbands account so this was weird. They said it was the Amazon Fraudulent activity line. I chose to speak to a rep. The guy couldn't understand me and I couldn't understand him. He sounded very foreign. He was very rude and demanding to be with a help line. I gave him my name, and he told me there had been 7 amazon accounts opened in my name in 7 different countries and I must have given out my identity somewhere. When I told him this sounded like scam / fraudulent call, he got very irrational and kept telling me to listen to him and he was going to transfer me to his boss. I looked up the number on google while I was on the phone with him and realized this had to be a scam no one from amazon would act like this. I also logged into my amazon account and bank account which showed no activity.I told him he was a fraud and hung up.

 

Said my Amazon acct had been hacked. Tried to get me to download Amazon support app. Wouldn't work.I called my credit card co, they said there wasn't any fraudulent charges on my aact.

Received 7 calls on cell phone about contacting them about our account, missing package, etc. The area code is our local area code with a typical cell phone prefix. Every call left a voice message. Very annoying and we Know Amazon would not call us for these reasons.

I received a message on Weather channel app that Amazon is offering the chance to win IPad Pro if I participate in brief survey regarding their services. After taking survey I found out that did win IPad, and they needed my name, address and credit card # for delivery charges. I was charged $19.99 to the following entity: BSTNBKSCOM. When I attempted to return to their website today, I was informed that server is not found.

- Whitehall, PA, USA

Call was an automated, robotic woman, claims I made a purchase for over $300 and if I didn’t make this purchase to press a number to speak to a representative and if I did then the order will be processed and shipped. I did not put the call through I immediately hung up.

REceived a call. Recoding said this is to notify you about a charge in the ($0.00) then they gave a dollar amount that was made on your Amazon account . Hang up if you are aware of the charges or press 2 if you did not make these charges.

Amazon will not call you ! your credit card company should alert you of fraudulent activity.

Fraudulent charges from Dayton, Ohio in the amount of $700. Nothing on my actual Amazon account to confirm this

- Dundalk, MD, USA

He called and said he was from Amazon and they took monies from my account and were refunding it back. They opened online banking with my userid ss# password. I called bank to cancel any transactions. They tried opening my cash app. Please stop them.

- Greensboro, NC, USA

I called to get an address change on an order I just placed. They told me I would have to purchase a google play card call them back with a validation code and then they will change the address. Called back again and the want me to confirm my number so someone can call me back. They also know what I have on my order.

This number is what comes up on google when you search amazon.

- Madison, WI, USA

I got a call from a customer service number that I thought was Amazon, to ask about some charges. She asked what amounts I was concerned about. I gave them to her. I may have given her my name and credit card number. ( I have since changed my Amazon password and deleted info for cards from my Amazon account.)

She told me someone had been accessing my account from Cal, Texas, and Mexico. I was pretty shaken up.

Then she asked me to go to a Walmart or a couple of other stores and buy an Amazon card, and she’d stay on the one with me while I went there. That was nuts, so I hung up.

Here is the phone number

1-833-328-0759

I called Amazon, and that is not a valid number.

- Baton Rouge, LA, USA

2/16/21 This scammer left several recorded messages on my phone. Today I answered the call and it was the same recorded voice saying suspicious activity was found on my account and to press 1 to speak to someone. After pressing 1, person with a thick accent asked how they could help me. I said “You just called me”. He fumbled with his words and said he was, James Jordan, calling from Amazon. Suspicious activity had been found on my account. He asked if anyone else used my account and I said no. He wanted to help me straighten out the problem because someone was using my account details to try and buy a new iphone. He directed me to the Apple App Store and wanted me to download the app AnyDesk. I knew he wanted to get remote access to my information and I refused. I asked why he just couldn’t take care of the issue on his end. He raised his voice when I said I wasn’t comfortable with giving him access to my phone. He said he wasn’t asking for any personal information, he was just trying to help me. In a louder voice he said the only way to solve the problem was to download the app so he could straighten out the security issues. I said no and hung up.

- Mapleton, IL, USA

Received a call from "Amazon" stating someone tried to purchase an iPhone from her account and needed an okay from her. She explained she doesn't have an account with Amazon and the person on the line said thank you and hung up.

- Olympia, WA, USA

Robot call asking if I had authorized Amazon purchase for $339.27. If not call Amazon customer service at some # then they told you to press #1

Obviously a scam to get your personal information

These people keep calling me from that 703-899 number and different ending 4 digits and telling me that a fraudulent charge has been put on my Amazon account. It’s so annoying cuz I can’t block every number

- La Farge, WI, USA

Sent email below reporting significant charge on my Amazon account being sent to a Florida address. Invalid! This is an Amazon imposter scam! I spent 20 minutes trying to report this. May need a better way, BBB. Or please get on top of cyber scammers, foreign & domestic. I got the email below, all info within it is false:

amazon Order Confirmation Order #980-784657-654322 Hello Customer, We thought you’d like to know that we’ve dispatched your item(s). Your order is on the way, if you need to return an item from this shipment or manage other orders, Call our Toll-Free 833-264-0150 If you need further assistance or to Cancel your order, Call us Customer Service +1(833)-264-0150. Arriving: Tomorrow Your shipping speed: Standard Delivery Your package was sent to: David H Banns 1360 Raintree Lane Wellington, Florida 33414, US Your package is being shipped by ATS and the tracking number is 87647553623410. Please note that a signature may be required for the delivery of the package. Shipment Details image Play Station 4 Pro Console - 1TB Slim Edition Sold by John Densmore $459.90 Item Subtotal: $459.90 Shipping & Handling: $00.00 Shipment Total: $459.90 If you need further assistance or to Cancel your order, Call us Customer Service +1(833)-264-0150. We hope to see you again soon.

- Griffin, GA, USA

I keep getting calls from Amazon. They say Amazon but I don't think so. They say there was a problem with a purchase I made that was over $200 and to press one to connect with someone. I did press one but no one was there. They were probably busy trying to scam someone else. They continue to call here.

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