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Amazon Imposter Reports & Reviews (1277)

On 11/25/2020 at 3:02pm, I received an automated voicemail stating a purchase had been made on my Visa card. The voicemail began halfway through a dollar amount to add confusion. I do not have a Visa card or Amazon account.

Audio transcript: "...And ___ cents on your Visa card. If you have made this purchase on Amazon.com and recognize it, then simply hang up and your order will be delivered to you. However, if you have not made any such transaction, you can call Amazon Support right away on 346-226-2139. Again the number is 346-226-2139 thank you."

- Lynn Haven, FL, USA

Received email that a $5000.00 order from Amazon would be delivered on Dec 5 to an address in Delaware. I live in a different state and do not know anyone in Delaware. It seems someone applied for an Amazon CC in my name even though I already have an Amazon CC. I have notified law enforcement and Amazon for further action.

Just this morning the numbers i have provided have called 6 times. They claim they are from Amazon saying that there have been weird activity on the account. But no one here has a an account with Amazon. I am a caregiver for and elderly person and have a reason that's why they are calling. But this stuff needs to stop. I have been having the same problem as well but they are calling from people that i i know.

- Winsted, CT, USA

Received numerous phone calls from different phone numbers claiming to be Amazon.com. They say they believe some one is using your account to make purchases. If you want to cancel these orders you must go online and fill out a questionnaire. when I told them I did not have a computer, they said to use a smart phone. When I said I did not have a smart phone, they hung up. Amazon confirmed there was no activity on my account and are aware of this phone scam.

Said he calling from Amazon and I owed my bank was charged $39.95 for 3 months but if I didn't want to charged for the year.But they could refund me my money. I thought he said $40 but a hour later I realized he said @490.99 which they tried to with draw from my bank accounts

- Baton Rouge, LA, USA

I just wanted to warn people about a fraud call I received from people pretending to be from Amazon staff stating that someone had charged my account $399.00 from Dayton Ohio. They asked if I gave someone permission to use my account & did I know someone from there and I stated "no".

They stated this account was for my husband (they mentioned his name), but called my cell. They also ask for the last two numbers of the same # on the account, name & address, & I gave them that which was I assumed the last two of my husband’s ss #.

They ask if I was near my computer & they needed me to log there. I informed them I could assess my account through my Amazon app. He stated something about having to secured my account $ how I would be refunded the $399.00, but needed me to go to a computer or laptop. I told him I was driving & would not be near a computer for 45 minutes. He stated for me to drive safe. The person I spoke to was named Paul; he was very nice. I remembered that the noise in the background sounded like a call center. I call my brother's girlfriend & asked her if she has a computer or laptop I could use since I was on my way there. I told her what was going on she stated it may be a scam. I checked my bank accounts first & saw no pending purchases. Then I looked up Amazon's customer service # & realize the number I called was a 985 area code & not a 800/877 #. When I called Amazon & the last purchases they had on files was confirmed to be months ago. Since everything appeared ok, I started to see the red flags was there; #1 they needed to get on my computer or laptop & not my Amazon app.( not too bad b/c I know sometimes for tech reasons you may have to get in the computer rather than your phone) #2. I had to call 3-4 times initially to get someone because the the phone line kept dropping. I figured where I made the call that may be it could a bad connection. #3. They asked for my husband on my cell & they ask for the last two numbers of the # on the account. I spelt my name & gave my address.

I was so uptight about the call from alleged Amazon & the fact that I might have a fraud charge that I almost didn't pay attention to the details.

This is a copy of the message below. Pls do not use my personal contact info.

Caller says molly from Amazon wanting to verify a fraudulent purchase.

- New York, NY, USA

Email says I purchased this product via amazon and had it shipped to john William. I did not.

sent to:

John William

14920 S Leland Rd

Beavercreek Oregon

97009, US

Your package is being shipped by Transportation Services and the tracking number is

#MAL-6034-6193-5589-6085. Please note that a signature may be required for the delivery of the package.

Shipment Details

Apple i mac 13.3" Intel-Core i7 (2.4GHz)/64GB RAM /128GB SSD/ MacOS

$1879.99

Item Subtotal:

$1879.99

Shipping & Handling:

$10.00

POD Convenience Fee:

$0.00

Delivery:

$0.00

Shipment Total:

$1889.99

If you need further assistance or to cancel your order, please Contact Customer Service

+1 (80525) - 52628 - 3671014 / (89515) - 72327 – 8374151

We hope to see you again soon

A.m,a.ziofn

Received a call stating someone from Ohio had made a charge to my Amazon account for the amount of $700.

- Nashville, TN, USA

I just got a call from “Amazon” about my “order for 399$ in gift cards. If I did not order these, please press 1 to be connected to ....”

Prerecorded call

I received an email from a scammer posing as Amazon. My name was mispelled in the email. The email promted me to call a toll free number, 1-888-718-2151 about my account. Since I have had an amazon prime account, I gave them a call. The scammers insisted that I had opened a $50K line of credit with Amazon that I had failed to pay. The scammer threatened me. They knew my address and my childrens' names. I contacted ScamPulse.com and confirmed that this is a scam. Very scary.

- Green Bay, WI, USA

I received a call about a charge to my Amazon account of "$1539 for an Apple McBook" which I'm assuming is supposed to be MacBook. The voicemail states if I press 1 no further action will be taken. I have had this number previously blocked for spam/scam activity.....and wanted to report this is a scam. 

- Rhinelander, WI, USA

I have received several phone calls this morning from 3 different numbers. It is a robo call and they claim to be Amazon and state that my Amazon prime account is going to automatically renew. I do not have an Amazon prime account. They ask if you would like to speak to a Amazon prime account team member and when you choose a particular option the phone call ends.

- Brooklyn, NY, USA

I got a call from this number stating that this was Amazon. They reported a suspicious purchase on my Amazon account of an iPhone for $700, and to press one to connect with customer service alleviate the situation. I pressed one without thinking, and then a woman with a southeast Asian accent answered. At the same time, I checked my Amazon account and saw nothing was bought, so I hung up right away.

- Nashville, TN, USA

I have received calls about every 5-10 minutes for the last 3 hours from numbers starting with 866-705. It’s a recorded message claiming there’s a suspicious charge on my amazon account.

I got an email from Amazon to confirm a purchase of a $1883.00 Apple laptop, and the order was placed by a customer in TX. If I didn’t authorize it then to call a phone number at the bottom of the email. I called the number and the rep. helped me cancel the order, but wanted to sell me cyber ware to keep it from happening again. He instructed me to get remote control of my computer and to upgrade my windows 7-10 for $350. I paid thru PayPal. I didn’t get a confirmation from Amazon about the cancellation, so I felt something was wrong. I called Amazon, and they never sent the email. Then I called PayPal about the scam for a refund. I was transferred to another ext. (424) to get the refund. PayPal denied my claim. I kept trying to speak with a person. The person I spoke to stated that he was going to help me by transfer money by Cash app, Coinbase, and Gpay to be able to see if he could move the refund into my account. He told me to transfer $2000 from Zelle to Darnay66@gmail to help me get my refund, then he would put it back. That never happened. By the next morning my banking account was below $25. I called the bank to freeze the account and told them why. I had to close my account to stop the scammers.

- New York, NY, USA

Scammers pretending to be Amazon calling me to say there is fraudulent activity on my Amazon account

- San Antonio, TX, USA

I was going to order a book from Amazon. When I submitted my ID something popped up that I had an account and someone had put something on my account on Amazon for a rolex watch for $5000. I called that phone number and Mike Butler ID: MB24289 is the guy on the phone he called another guy from "USAA" named Alex. Then Alex said that I was charged for a porno site and needed to take action and clear the account. He told me I needed to go to HEB and buy gift cards so I bought one Nike gift card for $500. He kept telling me to trust him. I went to walmart and bought two $500 gift cards. I read him the numbers off the gift cards and he told me once we were finished he would take care of my account and everything will be resolved. We hung up after hours on the phone and it didn't sit right with me. I called USAA and spoke to a representative named Alex. I let him know everything that happened and they made a report and let me know that I was scammed.

- Milwaukee, WI, USA

I received a phone call from someone saying they were from Amazon security. They stated that someone was attempting to make a purchase for an IPhone 12 on my account. I hung up, they called from a different #. The first 2 numbers used were: (920) 905-1467 and (920) 905-7439.

They also called from a 3rd number and then sent an OTP code message. I asked for a call back number and they hung up. In the third call, they stated that the purchase was made in the amount of $800 and some dollars.

Received call claiming to be Amazon. It was a recorded message saying an order was placed for $1499.00 from an IPhone 11. It looks suspicious and they have placed a hold on the order.

Press 1 to speak to them.

I pressed 1 and an Indian sounding man spoke. He was in a room with many other people. I heard another guy in the room telling another victim the same charge they told me.

I asked for a phone number to call them back and the guy gave me a partial number.

I hung up, checked my Amazon accounts and my bank transactions.

Nothing happened.

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