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Amazon Imposter

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Amazon Imposter Reports & Reviews (1378)

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Received call claiming to be Amazon. It was a recorded message saying an order was placed for $1499.00 from an IPhone 11. It looks suspicious and they have placed a hold on the order.

Press 1 to speak to them.

I pressed 1 and an Indian sounding man spoke. He was in a room with many other people. I heard another guy in the room telling another victim the same charge they told me.

I asked for a phone number to call them back and the guy gave me a partial number.

I hung up, checked my Amazon accounts and my bank transactions.

Nothing happened.

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This occurred 11/18/20 at approximately 2:10pm.

Scammer called my brother's wireless iphone, which showed the call was from "******* ****". This is not how my brother lists me in his contacts.

My brother answered the call, an automatic message said there was an Amazon purchase of $500+ on this number. He had option to confirm or deny by selecting #1. When he pressed 1, a Hispanic male voice said he was from Amazon. My brother said he wanted to cancel the order. The line was disconnected.

My brother and my wireless phones are on the same AT&T account. I reported this incident to AT&T wireless. AT&T said our account had not been accessed. I updated our pin on the account.

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- Woodstock, CT, USA
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Received a call stating that there were questions about a fraudulent purchase of over $400 on my Amazon card. It asked me to press one to speak to a representative. I hung up.

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I received an email saying that I had been charged a large amount on an Amazon.com purchase. It said to call a number in the email if I thought the charge was fraudulent. I did. (I later Googled Amazon's fraudulent purchase number and it was a different number.) After a lot of questions and instructions, I was told to buy a Best Buy or Target gift card. That was when I realized the whole thing, from email, to phone number, to instructions was a scam. I lost no money.

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- Foresthill, CA, USA
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I’ve received about 10 calls from different numbers claiming that my Amazon account has been fraudulently used to purchase an iPhone

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Phone call with recorded message saying my account showed it had been illegally used by someone and to press 1 to talk to a rep. The rep had a strange accent and said something about setting up my account to prevent access by illegal types. I hung up, and searched the internet for info and one article described exactly what happened and to report it to the BBB.

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- Keaau, HI, USA
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Got a robo call from my 808 area code. Said Amazon had found a suspicious charge, press 1 to speak with agent. Agent said $120 charge from Ohio. I looked at my bank & found no charge. I told Agent. He said they were trying to stop it from posting. Asked me to check Amazon account on laptop. Checked my Amazon, found no charge, told him and he hung up!

Then I knew it was a scam!

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- Sardinia, OH, USA
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They just called to say I had a suspicious charge for an iphone on my Amazon account. I had the same call happen yesterday.

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- Sebastopol, CA, USA
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Got 2 packages from Amazon today which I did not order. Very disturbing. How did they get my info and place an order?

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- Albany, GA, USA
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A call claiming to be Amazon called and said a Iphone had been purchased using my Amazon account and to press 2 if I did not approve the purchase. I pressed 2 and the Indian speaking guy said he was going to freeze my account and for me to go to WWW.remotepc.com and download the software to access my computer. I told him it sounded suspicions and I needed him to prove he was from Amazon. He gave me his name as Russel Frost (Indian accent) of the customer service department and his Amazon badge number AZM450. He gave me the address of Amazon and had me look it up to prove he worked for Amazon, lol! I told him I still did not trust him and hung up.

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6101.00 purchase told to contact fraud dept number 1-800-484-5729 Package was being sent to 403 Milltown Rd Wilmington, DE 19808. I did call number but could not understand them and did not answer the phone Amazon. Contacted Amazon directly and they did not have that order and informed me it was fraud sent info to Amazon.

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I received an email claiming to be from Amazon. It looked very real! It stated I had made two purchases, a TV and gaming console, total price $6,191.49, on amazon.com. It had my name on it, but had the purchases going to an address in a different state. It stated If I had not made the purchases to call the l number provided of 800 484-5729 to the “amazon fraud team” to report it. I made no purchases so I called and told them.  I was advised to provide the confirmation number from the email. Then he asked for my address. I stated I was not going to give that information. His response was he needed the address to look up the account. I gave him my address to prove i didn't make the purchase.   He kept asking for more, and eventually claimed he needed to verify my credit card information. I don’t have an amazon account so this is when I got suspicious and hung up. He keeps calling me back trying his best to get my CC information. This is a huge scam but the email looks so real.

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- Raleigh, NC, USA
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They called me and told me that someone ordered an ? 11 in my name. When I told them to cancel the order they told me to [censored] Off!! Very unprofessional and disrespectful to Me! I don’t have an Amazon Account open!!

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Phone call was received from a female stating that Amazon account had been hacked by IP address

Lady convinced that it was an issue. -- had an link to work history

Turned over to another individual that was going to install a program to find the issue.

Had us download GoToAssist -- application to give them control.

Appeared to be helping. (fake)

To make it look like he was finding something he opened a DOS window and executed TREE (lists the directories)

And then pressed ^C.

Then pasted a statement at the C prompt that "WARNING IVALID IP FOUND".

Then asked bank for online sign up. Opened registration and attempted to have my wife load her information.

At this point, I questioned the need. And then insulted me by stating the he was talking with wife.

Immediately stopped sesion.

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They called my mother’s phone. Claimed there was a questionable charge to my mother’s Amazon account. Problem is my mother is in her 90’s and doesn’t have an Amazon account. They hung up when I told them that.

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- Detroit, MI, USA
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I received an email stating they were from Amazon. The email stated your online order with order ID # is successful. Thank you for your order. In this email it stated that I purchased a laptop and flat screen TV. They had my name but a different address. When I called the phone number in the email 844-257-7424 I was advised to provide the confirmation number. Then he asked for my email address. I stated I was not going to give that information. His response was he needed the email address to look up the account. I gave him my email address. He stated the account was from NY and what was my zip code. When I gave him my zip code he stated he will research and placed me on hold. After being on hold a few minutes the call dropped. This is when I knew this was a scam to get my information.

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We got a call from someone claiming to be Amazon. They asked us if we had just made a $279 purchase. We said no, and they said that we may have been scammed. They then got us to log into our checking account online while they controlled the computer. They had us write down the available funds balance. Then they had us send an email to [email protected], trying to claim a refund of $279. Suddenly, an additional $7279.00 showed up in the 'available funds' section of our checking account, and they said we owed them $7,000. They had us go back and check the email, and there was a $7000 mistake. They again asked us for the money. We hung up and turned off our computer. We contacted our credit union, and we're ok; we've frozen the account, changed our login and we'll be getting new account numbers.

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- Socorro, NM, USA
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(410) 304-5050 Amazon Customer Support Impersonation Scam

I ordered some Lego online for my grandson and I had an issue with the purchase. I googled and found a phone number for Amazon refund. I called the phone number (410) 304-5050 and they had me get over $2000.00 in gift cards. I had to scratch off the cards and read them the card numbers. They also asked for my bank card number.

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- Farmingville, NY, USA
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Received a call from 888-280-4331 saying it was Amazon & that they were concerned with a purchase of an iPhone XR. They came on the line & asked if it was me (they had my name) & like an [censored] I said yes & they hung up. I think they recorded my "yes" response. I'm so pissed I said yes - i know better!! but it was an instant reflex :(

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- Wichita Falls, TX, USA
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I got a call from someone claiming to be with Amazon. He insisted that he needed to know what kind of device I was using. I hung up.

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Amazon Imposter Contacts

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Phone:
+1 (888) 556-9756 3 2
+1 (833) 224-5028 0 0
+1 (833) 572-1600 0 0
447-742-883423 0 0
+1 (667) 247-8270 0 0
+1 (800) 730-9810 1 0
+1 (833) 527-1664 0 0
+1 (541) 712-1566 1 0
+1 (913) 953-7960 0 0
+1 (512) 772-4665 0 0
+1 (206) 504-7753 0 0
+1 (772) 480-1479 0 0
+1 (833) 907-3034 0 0
+4917640531990 0 0
+1 (475) 219-2002 0 0
+1 (512) 772-4665 0 0
+1 (716) 281-7454 0 0
+1 (719) 430-9684 0 0
+1 (920) 606-1249 0 0
+1 (216) 428-3318 0 0
+1 (216) 318-8689 0 0
+1 (772) 243-0026 0 0
+1 (855) 608-4092 0 0
+1 (814) 264-1842 0 0
+8 (888) 338-5294 0 0
+1 (717) 941-8921 0 0

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