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Amazon Imposter

Amazon Imposter Reports & Reviews – Page 61 (1463)

I got an email from Amazon to confirm a purchase of a $1883.00 Apple laptop, and the order was placed by a customer in TX. If I didn’t authorize it then to call a phone number at the bottom of the email. I called the number and the rep. helped me cancel the order, but wanted to sell me cyber ware to keep it from happening again. He instructed me to get remote control of my computer and to upgrade my windows 7-10 for $350. I paid thru PayPal. I didn’t get a confirmation from Amazon about the cancellation, so I felt something was wrong. I called Amazon, and they never sent the email. Then I called PayPal about the scam for a refund. I was transferred to another ext. (424) to get the refund. PayPal denied my claim. I kept trying to speak with a person. The person I spoke to stated that he was going to help me by transfer money by Cash app, Coinbase, and Gpay to be able to see if he could move the refund into my account. He told me to transfer $2000 from Zelle to Darnay66@gmail to help me get my refund, then he would put it back. That never happened. By the next morning my banking account was below $25. I called the bank to freeze the account and told them why. I had to close my account to stop the scammers.

- Brooklyn, NY, USA

I got a call from this number stating that this was Amazon. They reported a suspicious purchase on my Amazon account of an iPhone for $700, and to press one to connect with customer service alleviate the situation. I pressed one without thinking, and then a woman with a southeast Asian accent answered. At the same time, I checked my Amazon account and saw nothing was bought, so I hung up right away.

- San Antonio, TX, USA

I was going to order a book from Amazon. When I submitted my ID something popped up that I had an account and someone had put something on my account on Amazon for a rolex watch for $5000. I called that phone number and Mike Butler ID: MB24289 is the guy on the phone he called another guy from "USAA" named Alex. Then Alex said that I was charged for a porno site and needed to take action and clear the account. He told me I needed to go to HEB and buy gift cards so I bought one Nike gift card for $500. He kept telling me to trust him. I went to walmart and bought two $500 gift cards. I read him the numbers off the gift cards and he told me once we were finished he would take care of my account and everything will be resolved. We hung up after hours on the phone and it didn't sit right with me. I called USAA and spoke to a representative named Alex. I let him know everything that happened and they made a report and let me know that I was scammed.

- New York, NY, USA

Scammers pretending to be Amazon calling me to say there is fraudulent activity on my Amazon account

Received call claiming to be Amazon. It was a recorded message saying an order was placed for $1499.00 from an IPhone 11. It looks suspicious and they have placed a hold on the order.

Press 1 to speak to them.

I pressed 1 and an Indian sounding man spoke. He was in a room with many other people. I heard another guy in the room telling another victim the same charge they told me.

I asked for a phone number to call them back and the guy gave me a partial number.

I hung up, checked my Amazon accounts and my bank transactions.

Nothing happened.

This occurred 11/18/20 at approximately 2:10pm.

Scammer called my brother's wireless iphone, which showed the call was from "******* ****". This is not how my brother lists me in his contacts.

My brother answered the call, an automatic message said there was an Amazon purchase of $500+ on this number. He had option to confirm or deny by selecting #1. When he pressed 1, a Hispanic male voice said he was from Amazon. My brother said he wanted to cancel the order. The line was disconnected.

My brother and my wireless phones are on the same AT&T account. I reported this incident to AT&T wireless. AT&T said our account had not been accessed. I updated our pin on the account.

- Woodstock, CT, USA

Received a call stating that there were questions about a fraudulent purchase of over $400 on my Amazon card. It asked me to press one to speak to a representative. I hung up.

- Milwaukee, WI, USA

I received a phone call from someone saying they were from Amazon security. They stated that someone was attempting to make a purchase for an IPhone 12 on my account. I hung up, they called from a different #. The first 2 numbers used were: (920) 905-1467 and (920) 905-7439.

They also called from a 3rd number and then sent an OTP code message. I asked for a call back number and they hung up. In the third call, they stated that the purchase was made in the amount of $800 and some dollars.

I received an email saying that I had been charged a large amount on an Amazon.com purchase. It said to call a number in the email if I thought the charge was fraudulent. I did. (I later Googled Amazon's fraudulent purchase number and it was a different number.) After a lot of questions and instructions, I was told to buy a Best Buy or Target gift card. That was when I realized the whole thing, from email, to phone number, to instructions was a scam. I lost no money.

- Foresthill, CA, USA

I’ve received about 10 calls from different numbers claiming that my Amazon account has been fraudulently used to purchase an iPhone

- Sardinia, OH, USA

They just called to say I had a suspicious charge for an iphone on my Amazon account. I had the same call happen yesterday.

Phone call with recorded message saying my account showed it had been illegally used by someone and to press 1 to talk to a rep. The rep had a strange accent and said something about setting up my account to prevent access by illegal types. I hung up, and searched the internet for info and one article described exactly what happened and to report it to the BBB.

- Keaau, HI, USA

Got a robo call from my 808 area code. Said Amazon had found a suspicious charge, press 1 to speak with agent. Agent said $120 charge from Ohio. I looked at my bank & found no charge. I told Agent. He said they were trying to stop it from posting. Asked me to check Amazon account on laptop. Checked my Amazon, found no charge, told him and he hung up!

Then I knew it was a scam!

- Sebastopol, CA, USA

Got 2 packages from Amazon today which I did not order. Very disturbing. How did they get my info and place an order?

- Albany, GA, USA

A call claiming to be Amazon called and said a Iphone had been purchased using my Amazon account and to press 2 if I did not approve the purchase. I pressed 2 and the Indian speaking guy said he was going to freeze my account and for me to go to WWW.remotepc.com and download the software to access my computer. I told him it sounded suspicions and I needed him to prove he was from Amazon. He gave me his name as Russel Frost (Indian accent) of the customer service department and his Amazon badge number AZM450. He gave me the address of Amazon and had me look it up to prove he worked for Amazon, lol! I told him I still did not trust him and hung up.

I received an email claiming to be from Amazon. It looked very real! It stated I had made two purchases, a TV and gaming console, total price $6,191.49, on amazon.com. It had my name on it, but had the purchases going to an address in a different state. It stated If I had not made the purchases to call the l number provided of 800 484-5729 to the “amazon fraud team” to report it. I made no purchases so I called and told them.  I was advised to provide the confirmation number from the email. Then he asked for my address. I stated I was not going to give that information. His response was he needed the address to look up the account. I gave him my address to prove i didn't make the purchase.   He kept asking for more, and eventually claimed he needed to verify my credit card information. I don’t have an amazon account so this is when I got suspicious and hung up. He keeps calling me back trying his best to get my CC information. This is a huge scam but the email looks so real.

+1
- Raleigh, NC, USA

They called me and told me that someone ordered an ? 11 in my name. When I told them to cancel the order they told me to [censored] Off!! Very unprofessional and disrespectful to Me! I don’t have an Amazon Account open!!

+1

Phone call was received from a female stating that Amazon account had been hacked by IP address

Lady convinced that it was an issue. -- had an link to work history

Turned over to another individual that was going to install a program to find the issue.

Had us download GoToAssist -- application to give them control.

Appeared to be helping. (fake)

To make it look like he was finding something he opened a DOS window and executed TREE (lists the directories)

And then pressed ^C.

Then pasted a statement at the C prompt that "WARNING IVALID IP FOUND".

Then asked bank for online sign up. Opened registration and attempted to have my wife load her information.

At this point, I questioned the need. And then insulted me by stating the he was talking with wife.

Immediately stopped sesion.

+1

6101.00 purchase told to contact fraud dept number 1-800-484-5729 Package was being sent to 403 Milltown Rd Wilmington, DE 19808. I did call number but could not understand them and did not answer the phone Amazon. Contacted Amazon directly and they did not have that order and informed me it was fraud sent info to Amazon.

+1

They called my mother’s phone. Claimed there was a questionable charge to my mother’s Amazon account. Problem is my mother is in her 90’s and doesn’t have an Amazon account. They hung up when I told them that.

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