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VIN History USA

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VIN History USA Reports & Reviews (158)

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I read the agreement and was only suppose to be charged 1 dollar. I went to check my acct, well they stole an additional 18.95. They asked me for my full name, email and last 6 of my credit that was used on file and they would refund me. I proceeded to let them know that no where does it say I’ll be in a subscription and charged an additional 18.95. All of a sudden whoever was typing became very rude to me. Texting with attitude and just by the words you can tell it was cocky. Whomever then tried making me feel like I’m dumb and that I should learn to read. Never in my life have I ever been treated in such a manner from a CSR. Please shut this site down and get them off google bc they are scammers!

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How did you find the website? Did someone give you a link to it?

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100% Bait and Switch scam. [censored] of the Earth.

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I’m looking to buy a new car. I just went online to find a website to run the report by the vin number. I’ve heard good things about “Car fax” but they’re expensive if you’re looking for a one time scan, so the next choice “google” recommended was the infamous “Vin History USA. Com. I checked out the site and it says run a history report for 1.00, per report! Sounds good to me. Right off I’m looking for the PayPal option, don’t offer it. I was suspicious at that point but it had the “Secure Site” symbol and the lock on the address bar, so I put all my info in. I hit continue and the page freezes, goes blank, and pops back to the original page where you out your info again. I backed out and started a “live chat” Which was an unbelievably annoying robot (of course) I try to call the customer service number on the top & bottom of the site and it’s yet again, an auto recoding! I searched their site and google for a email, nothing. I go back to the site and try live chat again, where it seemed to be a real person but gave ignorant answers, I told him I was calling my bank and reporting this, which I did. While I was on hold waiting for the fraud department for my card I signed into my online banking to see if they took the 1.00 out, of course they did and they also charged me AGAIN for 18.95.
In the end, the bank canceled my card, rejected the payment, refunded my money (because I caught it minutes after they charged it, it was still pending) and they opened a fraudulent claim! I’m normally really good about reading reviews and stuff before making any online purchase on sites I’m not familiar with, but this one had nothing. It was hard to even find this page to report it and let other know, DON’T BE LIKE ME, DON’T USE THIS SITE!
Below are pictures of withdrawal and the company!
It’s definitely a scam!

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Same thing was written for 1 dollar and additionally 18 dollars and again chat representative asked for credit card last four numbers..
Damn it really scam. Google should kick out from search engine this damn trash vinhistoryusa.com!

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How did you find th website?

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So my run-in with this company happened about 45 minutes ago. I was told that I would be only charged a dollar to see a report that I never got to see for one and two then I was charged an extra 18.95 on top of it. When I was speaking with the customer representative in the live chat it went from very kind to very rude all of a sudden and then my computer shut off all of a sudden like it had a virus. I then immediately contacted my bank to find out that there was no way for me to cancel it until it went through all the way and then to dispute it. Attached is going to be the conversation that was held between me and two different representatives that supposedly worked for this company. When you try to call their customer service line it won't let you go any farther without re entering your card number to them. If this is not a scam I don't know what is. Please someone shut them down before someone actually gets screwed over more so than I did. Conversation started on : Saturday, April 11, 2020, at 15:52 (GMT+0)

[15:52] Customer Support: Welcome to vinhistoryusa.com!
If you need help, then simply reply to this message! We are online and ready to help. ;)
[16:02] V1586620355854657: why wont your sitte let me purchase the 1 report it keeps taking me back to the continue page i better not be being charged for clicking continue more than once
[16:02] Alejandro: It Appears you're unsatisfied with your order. Please provide the first and last name on the order and I will issue you a FULL refund immediatly. The system will automatically detect your order and process this refund request. No further action from you will be required. If youd like a receipt by email, please provide your email address below, and expect a receipt by end of business day.
[16:02] Michelle O has joined the conversation
[16:02] V1586620355854657: thank you
[16:03] V1586620355854657: christina hoefler
[16:03] Michelle O: If you purchased the $1 report you should only be charged $1.
[16:03] V1586620355854657: ok but it still never let me see the report
[16:04] V1586620355854657: kept taking me back to the complete your 1 order below after hitting continue
[16:05] V1586620355854657: and i double checked the info to mae sure no mistake was made
[16:08] V1586620355854657: and my bank account says 19 was taken out?
[16:09] Michelle O: Sorry about the inconvenience and mistaken charge. We will void that transaction and issue you a full refund right away
[16:10] V1586620355854657: please cant really spare any in these times hence why i used your site is there a phone number i can call to speak with someone and verify
[16:11] Michelle O: There is no need to call to verify with anyone, we will issue your refund by end of business day
[16:12] V1586620355854657: you have no boss or corp number to reach you at? I find that unlikely
[16:13] V1586620355854657: i just like to keep a record of my transactions and speaking with someone puts my mind at ease
[16:14] V1586620355854657: im already in with the insurance comp due to them trying to tell me i have a sal title which i dont thats why i was using your site to verify which i never even got to see
[16:15] V1586620355854657: not meaning to be rude sorry if it come a crossed that way just extremely stressed
[16:15] Michelle O: I didn’t say that I said there is no need to call when I just stated multiple times that we will issue you a refund
As you can see towards the end of the chat it got very rude. I have yet to turn on my computer to find out if I have a virus and if I do they will definitely be hearing more from me please someone shut down this site thank you a concerned customer.

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This just happened to me a minute ago, the page would go blank, freeze, then go back to the original page. I was charged the $1.00 then a separate charge immediately after for $18.95. The “live chat” I had was clearly a robot. I’m on the phone with my bank now! I was suspicious too, I should’ve listen to my gut! If a good, honest site doesn’t offer PayPal, it’s suspicious ?

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The website says $1 for a vin look up. Once you agree to the terms and services my card was charged $150, I received a pdf to download that would not work (pdf failed) and in the terms of service (in small print way down) it says you agree to 29.99 a year rather (for a total of 150.00)

There is no phone # or address of the company, they only offer an email address (to no avail, they never responded back to me)

I contacted my credit card company to challenge the charge. At the VERY least, the website is misleading, but in the end, whether 1$ or 150$ I never received the VIN information.

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VIN History USA Contacts

VIN History USA associated photos:


Phone:
+1 (877) 642-4336 0 0
+1 (415) 980-7296 0 0
+1 (202) 751-4073 0 0
+1 (347) 344-6123 0 0
+1 (803) 415-3095 0 0
+1 (855) 267-7309 0 0
+1 (251) 290-1885 0 0
+1 (317) 652-4127 0 0
+1 (877) 563-8414 0 0
+1 (978) 705-0853 0 0

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 VinHistoryUS.com

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