Student loan consolidation Reports & Reviews (74)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Student loan consolidation, help other victims by adding it!
Stole My Money With Breach of Contract
They went through everything very quickly to the point where I couldn't keep up. They said they would take care of my loans and all I had to pay was about $1900. I told her I can't pay that. She said I could pay $195 today and then pay $20 for 36 months. So I agreed. They sent over contracts and didn't have me read them, just sign. Yannie used the email [email protected]
I felt strange afterwards about the whole thing so I called back and asked that everything that was done be canceled. The person on the phone told me that I would never be eligible for the service again. And I said "please just cancel it." The woman said "I wouldn't scam you, I'm a single mother of five kids" but she was still fighting me on canceling it. The woman begged me to talk to an advisor or something so I waited for them to call me. I got on the phone with my bank to try to cancel the payment but couldn't because it was pending. My bank advised me to call back and demand that they take me off of everything and take everything out of the system. In the meantime, I looked up the company "New Education Relief" and saw that they were not accredited by the ScamPulse.com and that people online were saying it wasn't legit.
I texted Yannie to call me back because she wasn't picking up her phone. A new woman named "Barbie" called and left me a voicemail from the number 657-900-8194 to call and talk to me. I called her back and didn't receive an answer the first few times. When I finally got through to her I demanded that all my information be taken down and that they do not have authorization to charge anything to my account. I also said any permissions through what I signed are void because I have 24 hours to back out. She once again tried to fight me on canceling and requesting a "reason" why I wanted to stop the service. I finally told her I don't need a reason and I wanted them to get rid of my information.
I also emailed Yannie (so it would be in print) that I rescind any permissions given to the company and said the contracts signed are not with my permission. This email happened at 4/24/25 around 3:50 PM. I will provide the screen shot if need be.
They no longer responded to me after that, whether by phone or email.
"Hello, this is an urgent message from US Loan Services. We have been trying to reach you regarding your personal loan pre-approval offer but have been unable to connect with you. To speak with our underwriting team and complete the process, press one now. Your loan approval is almost complete, but we need to verify a few final details before proceeding. If you no longer wish to receive updates, you may press 9 to opt out. This matter requires your immediate attention. Please call us back at 833-746-6947 as soon as possible and ask for the verification or underwriting department to avoid any delays in processing your loan."
Phone call directed me to open FAFSA and give account details like debt balance. They asked me to upload my data onto their website (listed above). I didn't and ended the call.
The scammer (Shawn) called me and said they work for Alumni Support Center and also work with the Department of Education. Shawn had an Indian accent and was hard to understand and I asked him to repeat himself multiple times in order to understand. The long, short of it was, Shawn said they could forgive thousands of dollars in my student loan and had me log in to my FAFSA. I gave him my husbands social security and name and address and passwords but did not pay, as he requested. I told him to call me back. After I hung up the phone with him, I changed my passwords. I am not sure if he really is with Alumni Support Center or was a scammer. I am hoping to warn others so they do not have to go through what I went through too.