SCAMOnline Purchase Reports & Reviews – Page 35 (3635)
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Website promised 100% refund if not satisfied, then negotiated a percentage of the amount of the refund. Started at 25%, then 50%, finally 75% and I was so fed up I agreed. Of course the refund never arrived.
Two days later, I received an email with the jjill logo as follows:
From: [email protected] 2025-01-19 13:22:37
contact us at [email protected]
Since Jan. 19, I have received no confirmation emails and no further contact.
To double check the order, I copied and pasted the service email into my browser on my tablet. The message from Malwaretips.com popped up to tell me that this address was a fraudulent shopping website.
By now, I immediately checked my financial statement. The transaction was paid, and the notation was not for the company as advertised.
I have filed reports with the Federal Trade Commission, the FBI’s IC3, (Internet Crime Complaint Center) and my credit union. I have also closed by debit card number (the seller has my information) and will be reissued a new card number.
Because this seller hid behind the name of a known business, I am unable to report it to the Better Business Bureau.
From this experience, I have learned important lessons – 1) do not make purchases from cellphone, and 2) don't use debit card to make online purchases. Protect yourself by using a credit card.
BBB.com Notes as provided by the FBI:
WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.