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Online Purchase

Online Purchase Reports & Reviews – Page 37 (3667)

- Rockledge, FL, USA

I was notified by my bank that they were trying to change my debit card for $33.97. I had to replace this debit card two days ago, because of someone trying to charge for 39.97.

+1
- Milwaukee, WI, USA

They steal information by have peoples bank information. It was easy to earn money you did different offers for games etc and they would put the amount of money into a balance and you had to use your link to invite friends. You have access to money but they said 1 month from when you click the withdraw button but nothing happened.

+1
- Orchard Park, NY, USA

While on the Instagram site on my cellphone, I clicked on an ad for end of season closeout sale on clothing on, what I believed, was the official jjill.com website. I selected and ordered items and paid with my debit card which was processed by my credit union the following day. No confirmation email was sent to me by the seller at the time of purchase.

Two days later, I received an email with the jjill logo as follows:

From: [email protected] 2025-01-19 13:22:37

contact us at [email protected]

Since Jan. 19, I have received no confirmation emails and no further contact.

To double check the order, I copied and pasted the service email into my browser on my tablet. The message from Malwaretips.com popped up to tell me that this address was a fraudulent shopping website.

By now, I immediately checked my financial statement. The transaction was paid, and the notation was not for the company as advertised.

I have filed reports with the Federal Trade Commission, the FBI’s IC3, (Internet Crime Complaint Center) and my credit union. I have also closed by debit card number (the seller has my information) and will be reissued a new card number.

Because this seller hid behind the name of a known business, I am unable to report it to the Better Business Bureau.

From this experience, I have learned important lessons – 1) do not make purchases from cellphone, and 2) don't use debit card to make online purchases. Protect yourself by using a credit card.

+1
- Milwaukee, WI, USA

I ordered 2 carry on luggages that were on the QVC HOME Network by a Shark tank personal advertising I been waiting for them to be delivered for weeks and just got a notice that they were delivered but I received nothing. I’ve been in contact with Bikobabybus that’s where it was from and want them to help locate my order but they aren’t. Now I want a refund Please help me.

+1
- Clinton, IA, USA

I played the Candy Crush game they have adds to purchase different items from company's. There was an add for Amazon to purchase return items from Amazon I got no such box and the money didn't go to Amazon and the confirmation number was fake.

+1

Ad on Facebook about luggage. I clicked on it. They said it was QVC. I got a tracking number via email. Nothing came. Money was taken via credit card.

+1
- West Hills, CA, USA

I received a package from an unknown sender that I did not order and it had 3 small rocks inside (brushing scam).

+1
- Forest Hill, MD, USA

order a item online on Facebook which seller sent 4 items and charged my card without authorization for the other 3 bottles. Returned all items in November of 2024 and still to this day have no refund of monies even after many emails stating they will refund money. No answer at number so out of $187.89

+1
- Studio City, CA, USA

Website poses to be a plant nursery

+1
- Youngstown, OH, USA

Ad on Facebook for photo printer from phone. ordered 12/04/2024 Still have not received or heard anything from. 02/05/2025

+1
- Virginia Beach, VA, USA

I made a purchase and received a counterfeit product. When I asked for a refund, I was told that I had to return it to china and that was a direct violation of their posted return policy

BBB.com Notes as provided by the FBI:

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

+1
- Southern Pines, NC, USA

On Facebook marketplace as bed bath and beyond

+1
- Pittsburgh, PA, USA

Pittsburgh orders is a Facebook website that claims If you pay a fee, they'll be able to get you a Walmart. Order an Amazon order a target order. You pay the fee to them of two hundred and fifty dollars, and then you add six hundred or more dollars two year cart. Never received my orders or a refund

+1
- Newark, DE, USA

Ordered small quantity for trial in Nov. received double amount ordered and double amt charged on credit card. Called to return portion of order and told could not return as order processed and shipped but said they would credit 1/2 amount charged. I asked to be removed from their system and end of any further shipments or purchases. A week ago (3mo later) i received a package via usps containing the amount that was to be in the original Nov order. Obviously they set this up on a recurring order basis without my consent!!! I called a serenity garden #listed in Lakeland, FL but this is not address where the order actually came from or shipped from. I then called a Denver, CO # listed on the item and spoke with someone about the problem … however, I could not understand a word the person said and she would not transfer me, upon asking, to anyone that could speak clearly!!!! Asked her numerous times if this was the distribution center for product /which she never responded. I do have a dispute case in place and this is definitely a scam issue.

- Barstow, CA, USA

They keep trying to pull money from my bank account

- Harker Heights, TX, USA

I placed an order on 12/5/2024. I never received my order. I contacted the company, they sent me a fake tracking saying my package was delivered on 1/6/2025 by USPS. I contacted USPS on several occasions and was told the order was never received for delivery through them. They have no tracking for the package.

- Unicoi, TN, USA

Frockrush is a scam I got scammed out of money for a order I never received.

Advertising smart straps retractable straps online in November. December the website disappeared. January after I tried to stop payment they shipped two dollar store straps instead of the five SmartStraps ordered for 89.99. Still fighting with my credit card on this. He’s a piece of crap. Won’t reply to anything.

- Fort Smith, AR, USA

I ordered a power bank for my electronic devices in November 2024. Several emails were exchanged, with promises that I would receive my product soon. When ordering, they received my debit information and address, yet I keep getting generic emails requesting my address again.

I can’t prove it’s a scam, but in my follow-up email, I asked them: If you initially requested my address and my bank has my correct information, why do you need it again? I did not receive a response. It seems suspicious.

- Chiefland, FL, USA

On Facebook marketplace is where I've gotten scammed. I was looking for pulled out couch/bed for my trailer. I came across a nice one I clicked on it and it took me to BIG lots blowout sale every thing was marked down to 70% to 90% the entire store. Being that Big lots was shutting down several stores I figured it was lejet. The next day I went to pull up Big lots Web site to login to show a friend the items and it kept saying wrong password which I know 100% it was right. So then I looked on the bank statement and it said 55.89 was paid to Romoryxmsusd!!!

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