Online Purchase Reports & Reviews – Page 34 (3621)
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Shark Air Purifier. $56.99
Sent a complaint. They claimed to send it again on a fast shipment. Again never showed but states delivered. Both times the deliveries supposedly happed early in the morning. Nothing ever get delivered early.
Company is called theoryar.
Website promised 100% refund if not satisfied, then negotiated a percentage of the amount of the refund. Started at 25%, then 50%, finally 75% and I was so fed up I agreed. Of course the refund never arrived.
Two days later, I received an email with the jjill logo as follows:
From: [email protected] 2025-01-19 13:22:37
contact us at [email protected]
Since Jan. 19, I have received no confirmation emails and no further contact.
To double check the order, I copied and pasted the service email into my browser on my tablet. The message from Malwaretips.com popped up to tell me that this address was a fraudulent shopping website.
By now, I immediately checked my financial statement. The transaction was paid, and the notation was not for the company as advertised.
I have filed reports with the Federal Trade Commission, the FBI’s IC3, (Internet Crime Complaint Center) and my credit union. I have also closed by debit card number (the seller has my information) and will be reissued a new card number.
Because this seller hid behind the name of a known business, I am unable to report it to the Better Business Bureau.
From this experience, I have learned important lessons – 1) do not make purchases from cellphone, and 2) don't use debit card to make online purchases. Protect yourself by using a credit card.