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Online Purchase

Online Purchase Reports & Reviews – Page 154 (3570)

- Chilcoot, CA, USA
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Found on Pinterest and ordered a craft cabinet for $59.95. Says it was delivered to post office. I received a pack of toothbrushes from online seller, 19799 E 36th Dr, Aurora, CO 80011. I received 10 toothbrushes instead of the cabinet. I kept the envelope. Do not do business with China is what I have learned. I wish I could get my money back.

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- Miramar Beach, FL, USA
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Purchased Christmas Wreath, 2 sconces and garland for the outside of the house. They looked beautiful online. They said they were handmade with prelit lights. They came in and the packaging had Chinese language on them so assuming that it came from China (not an issue if good quality). But, clearly they were not hand made and did not have any lights on them. Also, the sizing was all off. For example, the sconces were supposed to be 28 inches and were 14 inches. On their website they guaranteed a refund if unhappy.

I attempted multiple times to have them provide a return shipping address to send back and get my refund.

Please see email string below on my communications with them. They have not responded to my last one. Thanks

NO! The product is terrible and I want a refund. Last chance before I go to the Better Business Bureau. Send me the address.

Betty Parston

VP, Global Lean Office Transformation

Global Effectiveness

Governance M 1-847-217-4852

E [email protected]

Download mySchneider app

24/7 support. Mobile catalog. Access to expert help.

Internal

From: lovelycell-service <[email protected]>

Sent: Friday, December 16, 2022 12:07 AM

To: Betty Parston <[email protected]>

Subject: Re: Order confirmed

[External email: Use caution with links and attachments]

________________________________________

Hi dear,

Sorry for hearing the news.Is there no possibility of negotiation?

------------------------------------------------------------------

From:Betty Parston <[email protected]>

Sent At:2022 Dec. 16 (Fri.) 00:57

To:lovelycell-service <[email protected]>

Cc:Betty Parston <[email protected]>

Subject:RE: Order confirmed

I am still waiting for your return address. Please provide or I am going to go to the Better Business Bureau.

Betty Parston

VP, Global Lean Office Transformation

Global Effectiveness

Governance M 1-847-217-4852

E [email protected]

Download mySchneider app

24/7 support. Mobile catalog. Access to expert help.

Internal

From: Betty Parston <[email protected]>

Sent: Tuesday, December 13, 2022 10:03 PM

To: lovelycell-service <[email protected]>

Cc: Betty Parston <[email protected]>

Subject: RE: Order confirmed

I have followed all of your rules and now waiting for the address to return to.

Betty Parston

VP, Global Lean Office Transformation

Global Effectiveness

Governance M 1-847-217-4852

E [email protected]

Download mySchneider app

24/7 support. Mobile catalog. Access to expert help.

Internal

From: lovelycell-service <[email protected]>

Sent: Tuesday, December 13, 2022 9:13 PM

To: Betty Parston <[email protected]>

Subject: Re: Order confirmed

[External email: Use caution with links and attachments]

________________________________________

Hi dear,

The following is our return and refund policy:

https://www.lovelycell.com/pages/returns-and-refunds?spm=..index.footer_1.1

Best Regards

Lovelycell

------------------------------------------------------------------

From:Betty Parston <[email protected]>

Sent At:2022 Dec. 13 (Tue.) 23:35

To:lovelycell-service <[email protected]>

Subject:RE: Order confirmed

This is on your website.

escription

• what we showed, we will refund it for free.

Betty Parston

VP, Global Lean Office Transformation

Global Effectiveness

Governance M 1-847-217-4852

E [email protected]

Download mySchneider app

24/7 support. Mobile catalog. Access to expert help.

Internal

From: lovelycell-service <[email protected]>

Sent: Tuesday, December 13, 2022 12:38 AM

To: Betty Parston <[email protected]>

Subject: Re: Order confirmed

[External email: Use caution with links and attachments]

________________________________________

Hi dear,

Our return policy has not indicated we guarantee free returns. The buyer is responsible for the shippping fee to send package back.

Best Regards

Lovelycell

------------------------------------------------------------------

From:Betty Parston <[email protected]>

Sent At:2022 Dec. 12 (Mon.) 22:10

To:lovelycell-service <[email protected]>

Cc:Betty Parston <[email protected]>

Subject:RE: Order confirmed

I am looking for a return label to receive a refund. You website guarantees free returns. I will be posting to the ScamPulse.com if I do not receive a refund and will continue to post on Facebook bad comments.

Betty Parston

VP, Global Lean Office Transformation

Global Effectiveness

Governance M 1-847-217-4852

E [email protected]

Download mySchneider app

24/7 support. Mobile catalog. Access to expert help.

Internal

From: Betty Parston <[email protected]>

Sent: Friday, December 9, 2022 6:25 AM

To: lovelycell-service <[email protected]>

Cc: Betty Parston <[email protected]>

Subject: RE: Order confirmed

Importance: High

Listen the product is crap. You advertise guarantee refund. This is not the product I ordered. It looks like crap. It is made in China not handmade. There are no lights on it as I purchased Prelit with lots of lights on it. If you don’t send me return label and refund, I will turn you into the Better Business Bureau and go all over social media and blast about your company.

Betty Parston

VP, Global Lean Office Transformation

Global Effectiveness

Governance M 1-847-217-4852

E [email protected]

Download mySchneider app

24/7 support. Mobile catalog. Access to expert help.

Internal

From: lovelycell-service <[email protected]>

Sent: Friday, December 9, 2022 12:04 AM

To: Betty Parston <[email protected]>

Subject: Re: Order confirmed

[External email: Use caution with links and attachments]

________________________________________

Hi dear,

Sorry for not bring you a good experience.

For Christmas is coming, the wreath can make your home more beautiful and warm. Hope you can keep them. As compensation, we can give you a 20% discount for all products in our store.

Best Regards

Lovelycell

------------------------------------------------------------------

From:Betty Parston <[email protected]>

Sent At:2022 Dec. 9 (Fri.) 02:40

To:lovelycell-service <[email protected]>

Cc:Betty Parston <[email protected]>

Subject:FW: Order confirmed

Please see the attached order # LC00000662

Betty Parston

VP, Global Lean Office Transformation

Global Effectiveness

Governance M 1-847-217-4852

E [email protected]

Download mySchneider app

24/7 support. Mobile catalog. Access to expert help.

Internal

From: [email protected] <[email protected]> On Behalf Of lovelycell

Sent: Friday, November 4, 2022 10:42 AM

To: Betty Parston <[email protected]>

Subject: Order confirmed

[External email: Use caution with links and attachments]

________________________________________

lovelycell

Order No. LC00000662

Placed on Nov 04,2022

Order confirmed

Hi Elizabeth Parston,

We're getting your order ready to be dispatched. We will notify you when it has been shipped.

View Your Order

or Visit Our Store

Shipping Information

Free Shipping

Elizabeth Parston

27 Dominica Ct

Miramar Beach, Florida, 32550 United States

Product Detail

The Cordless Prelit Holly/Berries/Ribbon Holiday Trim

Style: The Cordless Prelit Holly/Berries/Ribbon Holiday Trim(1SET Wreath 3 Garlands and A pair of Sconce)

Price: $199.99

Qty: 1 $199.99

Order Summary

Product Amount 199.99 USD

Shipping Cost 0.00 USD

Tax 0.00 USD

Total Amount 199.99 USD

Need Assistance? Talk to us.

We'll do everything we can to make sure you love your experience with us. Have any questions or feedback? Contact us at [email protected] ?

This email was sent by ?lovelycell?

</[email protected]></[email protected]>...⇄

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- Washington, PA, USA
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I haven't used yet cuz I was smart enough to come here and look it up but it's the same thing that happened to what the other guy on here was saying. I just felt the deals were way too good because nowhere can you get a bullet proof vest for $5 or an army issued helmet for $5?

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- Syracuse, NY, USA
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Can not get a hold of anyone live they hide behind some customer service company which I'm not sure if they are real. Can't track my package that I paid $41.98 for. They have not provide me with what company they shipped with. When I go to the tracking site it only states shipped as the status.

I'm not sure this company is real

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- Choctaw, OK, USA
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There is a tax free application app on the website. I filled it out at least 5 times because I qualify. Instead of simple approval after sending them them my ID they would send me a follow up email of the same stupid questions already input on my account. They would take beyond the stated approved time frame to reject my application and then reply to my email with questions that aren’t applicable to the circumstance. After I lost my patience with the “tax department” I contacted their customer service supervisor. It’s been over 3 days since that promised follow up from that representative and another question from their worthless tax department with the same repetitive, already answered questions. Their customer service is beyond trash. I have a history of purchasing through this site. I’ve had great experiences in the past BUT… from what I can reference… during 2022 they have taken a turn for the worst. DON’T use this site. It’s trash.

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- Marcus Hook, PA, USA
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I ordered a loonie balloon launcher from a Facebook ad. This company added on extra balloons and took two payments from my debit card on Dec 2, 2022. I have never received any communication from this company or the products. I am a senior citizen and I believe this was a scam. Please help me.

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Saw website puppies for sale! They said they needed 250 to hold puppy. Let us drive 11 hours to pick up puppies and the address was not them it was a new house people were just moving into that knew nothing about puppies for sale

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- Foristell, MO, USA
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I was trying to get info on puppy and feel this is a scam

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We received a text message from an unknown person claiming to need 3-$100 Apple Cards to help someone. The targeted person went out to buy the 3 cards but never gave the scammer the numbers. Since they were not used Apple cannot refund them. Walgreens is who has to refund them. We have sent all the information and card numbers to Walgreens. They are refusing to cooperate even though we were told after we sent items in we would get our money back.

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- Olive Branch, MS, USA
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Website offers dooney and Bourke and brahmin handbags. I mistook it for the authentic qvc site and purchased a bag from qvc mall

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- Holmen, WI, USA
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I was promised delivery of a lawnmower bagger but what I received was a cheap pair of socks instead!

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- Winston Salem, NC, USA
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A Facebook ad was made to look like Dillards Dept Store ads with handbags half priced. I placed an order with my gift card and noticed no sales tax was added once the transaction was completed. I then realized this wasn't Dillards but "Dillardlovers" there isn't any information online regarding this company. I did receive a confirmation email with an email of "customerservice@goodsitesstore". When I looked this site up it confirmed it is a scam site.--- I spoke with a Danish at the Visa gift card service but was told they couldn't cancel payment--but he placed the card on hold and after 8 days if the merchant hasn't completed the transaction then I will be refunded.

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- Houma, LA, USA
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Very professional website and very experienced with wording. When asked to pickup a puppy in person the whole ball game changed! So beware this is a scam in the highest!

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Sold & Shipped by: Guotran3 on ********** . The product used to scam ********************************************************************************...⇄ The item was for $259.99 + $1.00 shipping fee on ********** . What came to $260.99 .Guotran3 has no contact at all with their victims after shipping their product using a fake *** Tracking Number : **************** . Guotran3 uses multiple different names on multiple wedsites to target people looking for a really good deal .

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- Austin, TX, USA
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gave a deposit for vehicle stated it was shipped and did research on the business and noticed it was a scam, the real owner been deceased for 2 years

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I ordered a couch, prior to getting any information from them I emailed them and asked them to cancel the order. An hour after I told them to cancel it they sent me tracking information that was later found out to be fake. I asked them many times to provide me with US tracking numbers and they wouldn’t respond. I questioned them several times when it had been weeks after the promised delivery date and got no response. After 5 or 6 emails to them they finally responded telling me that my package was delivered to check the tracking information. The tracking said my package was on the other side of the country. I responded several times again telling them I wanted my money back because I also paid for shipping insurance. Finally after several more emails they told me they would refund less then half the price. I told them they needed to refund the whole amount since I didn’t get the package and I paid for the shipping insurance. They have not responded since and I have sent many emails to them requesting my money back since the start.

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- Kansas City, KS, USA
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Asked for order number and never responded

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- Foreman, AR, USA
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Ordered 3 Christmas gifts online off website. They took money out of my account, has not delivered products. Now can’t locate my order

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Scammer called from a withheld phone number. Thick accent. Claimed to be named Michael Brown with the Publisher's Clearing House. He said to call 210-988-6991 and to open a new checking account so they could "add the funds."

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- Liverpool, NY, USA
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I ordered an excavator ride on truck for my son and I was given a legit tracking number. I went to check one day and the tracking info wasn’t there so I emailed the company to see if they knew. They wrote back and said it had been delivered and to check with postal service. I called the post office and gave them the tracking number. They said they delivered it on Friday in the mailbox. I said that’s impossible, it’s too big for the mailbox. They told me it was 9.4oz and added that I was probably scammed. I’ve written the company asking for a refund but haven’t heard back and don’t think I will. I’ve done a little digging and found other reports of people ordering the same truck and receiving a hat or scarf. I didn’t even get that much. I was very excited to give that truck to my son, I’m a little broken hearted I can’t now. Do not buy from this company!!

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