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Online Purchase

Online Purchase Reports & Reviews – Page 139 (3655)

ordered something

no e mail conformation

said order went though successfully

on credit card statement at bank

cancelled order through bank

I received a Visa Gift Card purchased as a gift. The card must be registered with prepaidgiftbalance.com, however, card is not able to be registered. The company tells me someone already tried to use the card so it is not valid, yet they show a $100 balance on card. Called the company 13 times, faxed a copy of the card with my driver's license (shouldn't have sent my ID) as they required, mailed in a copy of the card with my name and address as they required. Each call to the company is the same lie, they didn't receive my information and will not reissue the card to me. I read hundreds of reviews online about this scam and one review suggested filing a complaint with the Federal Trade Commission, so I did. I asked the rep in one of the calls where he lives and he replied The Philippines. Please issue warning about this scam. These scammers are raking in millions of dollars stealing well intended gifts for loved ones. Thank you.

- Pine Grove, CA, USA

We purchased a $58 watch from this company, it quit working within a week. The company also started charging $39 a month for a app I did not authorize. I have attempted to contact the company numerous times to resolve this issue, they do not answer the phone nor return messages or e-mails. I feel this is a scam targeting senior citizens.

I saw something on Facebook I wanted. It was only supposed to be $15 but when everything was said and done, I was charged $41.95. I tried to cancel immediately but to no avail.

I place the order for two pairs of shoes. The order never showed as shipped, just order placed. Even after I waited the 15-35 business days. I emailed and received a response the order was lost in transit. They said they would replace, provided a tracking number and asked for 3-5 business days for the tracking number to be connected to the parcel. I waited the 3-5 business days and inquired again as the tracking number is still invalid. No response. It has now been an additional 10 business days. Still shows as ordered placed but not shipped. I have not received a reply to my inquires from the the business/service department at all. I placed the order Dec 8/22.

Ordered $200 of clothing on Facebook. Clothing arrived with cheap material and poor quality workmanship. No return information was included in the package. I mailed the clothing back to the address on the package. I received a phone call from a lady in New Jersey telling me the package had been delivered to her home and it was not hers. She was to call UPS to come and pick up the package. To date it has not been returned to me. I noticed the address on the package was also the address for a scam company Menz Zhoa which I previously reported. Please warn others to not order anything thru Facebook. My identity has been compromised and my credit card information has been compromised.

The website EconomyBookings.com appear legitimate, we attempted to use their services to rent a car. After entering credit card info to confirm the booking and clicking ‘enter’ no booking confirmation was made, no confirmation number was provided, no receipt was sent to our email, and no one answers any of the phone numbers on their website, but $500 was immediately taken off the credit card entered.

She keeps promoting sale of her marshmallows and no one has received any product. I told her I was getting my credit card company involved, Capital One. I also filed a dispute with PayPal and they got it done. Now I look on her site and she's still selling her stuff and people are still complaining of the same thing. They keep falling for it too. She deletes comments. She must be stopped. They are expensive too

The QR code that came with the animal to track it, has been down for months.

Trying to purchase a puppy. Sent $650 in cards.while "being transported " delivery person contacted me saying they needed $850 for the pups health insurance while flying. It would be refunded. He then contacted me wanting another $500 for a "city license ".

Ordered scooter. Received earmuffs. Wanted me to pay to have it shipped back. States scooter no longer available. I could keep earmuffs and get 65% of the money spent. Do not want cheap earmuffs. Want scooter or full refund.

Funciona como una pagina legítima pero en realidad es falsa y no envían el producto que uno compro

The package I order from China was delivered to Los Angeles CA, Network Distribution center on 1/12/2022, then to Albert City, IA on 1/14/2022, then on to Kansas City, KS Network Distribution 1/15/2022, then on to Des Moines Network Distribution 1/15/2022, then to Albert City, IA Post Office. The package has never been delivered. USPS, USP, FedEx, DHL, I have talked to all them, and none have ever delivered a package

I was scammed out of $758 by Charles Besong and Will Smith. I thought I was getting a bengal kitten, gave them the money through my online banking. They told me to send the transaction marked as "family/friend" so I can't get a refund. After the $758 was sent, shortly after I received a call from Smart Horizons Express posing as the shipping company for my kitten.

Internet order, confirmed via email. Promised shipment, never shipped or received. Company stopped responding to emails regarding shiplment or refund.

I ordered a product online and they gave me multiple emails saying a return would not be given because it was shipped. I have the shipping information and it was sent back to the company and they still said the same message that it has been shipped and they wouldn’t refund me.

I emailed them requesting information on a puppy. The sent me a questionnaire about where we live, do we have other dogs etc...I was then approved and I purchased a puppy paying $990 for the puppy and shipping costs through zelle. I was notified the next morning the puppy was at the airport, had received her "pressure vaccine" and was scheduled to fly out on Fly Pets at 11:40am. I then received a text from Fly Pets with the flight times and tracking information. However, there was a $1600 insurance deposit due at the time in case anything happened to the puppy in flight or was lost. I was told 99% would be refunded upon the safe arrival of our puppy. This was pd through Venmo. The flight showed a layover in Kentucky. Around that time I got another text from Fly Pets requesting and additional $1150 as the crate the puppy was not sufficient and I was required to rent an electronic crate, again 99% would be returned at delivery. This is when I finally caught on there is not puppy and I just blew $2590. The website is still up and the puppy I "purchased" is still there with the same information.

This company has no listed address or phone number. I purchased two items. One was broken upon arrival. I emailed and got no response. Two weeks later the other item broke. I get no responses to emails. I requested a replacement but they would not acknowledge any emails sent. I filed a complaint with my back to get funds back.

I was reached out to via Instagram about the opportunity to model a beanie for a company. I was given a code that made the item free, I just had to pay $35 shipping. I was told it would be shipped between 5-25 days. After 25 days I reached out and inquired about the status of my order. I was then told that I was being “weird” and that I would be given a refund for my “weak [censored] shipping”. As of today February 2nd, my order has been cancelled with no refund issued.

Ordered placed 11/03/22

Multiple emails send requesting status with no response

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