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Online Purchase Reports & Reviews (3315)

- North Branch, MI, USA
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Ordered from add ran on Facebook. A ring was sent in lieu of the clothes that were ordered. Contacted Fashionessentials told order would be re-shipped. After numerous emails. I requested a refund. I did get a refund of $9.35 but never the full amount. Now no response from my emails regarding the remaining $31.17.

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- Brentwood, CA, USA
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We ordered shoes that were supposed to ship in October. She would give us updates on the order via Facebook. Apparently she never had the shoes made and lied the entire time. She then skipped town with our money and we still do not have shoes. She will not respond to any of us. She just disappeared.

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- Mount Airy, NC, USA
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I ordered a portable ice maker back in December 2022 but the company canceled the order claiming they were out of stock. Now in January 2023 and February 2023 they have tried twice to charge unsuccessfully my discover card $29.94! Discover has declined the charges both months, thank goodness!!! This is a scam company!

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8x12 Composing Garden Bed was advertised on Facebook as a flash sale. Says it ships from nearest warehouse. Since it weights over 200 pounds I thought it would be in the US. I placed my order Jan. 10th, credit card was charged immediately. After trying to track my order I got an email from China saying it was coming. One day I received cheap ear muffs in the mail with no paperwork - I peeled back the outer label to see the Garden Bed tracking number. I replied to the email about the mistake. I was given long address for a company in China and told if I returned the ear muffs (at my expense) they would ship my garden bed. Or I could get 45% of my payment back and keep the ear muffs. I wrote back saying that wasn't fair - I got told they would give me 50% of the $40.31 I paid and we would be finish. So now I am paying $20 for crap ear muffs I will throw in the garbage. I have screen shots of what I ordered, what I received and I saved the email chain if that is of any help. This advertisement should be removed from social media. it is completely false advertisement. Had I known it was from China it would have been a red flag when my shipping was around $6. No way can shipping 200 pounds only cost $6. Since it said nearest warehouse, I thought it would be a Home Depot or Lowes / the warehouse closed to me would deliver it. Please let me know if I can help in any other way so no one loses out on this scam. Thanks,

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Approximately two weeks ago i placed an order online from what appeared to be Macy's but didn't notice the web address was "tcizo.com".

Credit card company reimbursed the fraudulent charges. Fast forward two weeks and now I've received a ring in the mail to find it is called a "Brushing Scam" ... Received Moissanite Ring in the mail from "Tonya @ 1839 Pin Oak Drive, Pico Rivera, CA 90660"

Did not order - investigated online to find out this a SCAM - I'm sure the above is how they have obtained my contact information.

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- New London, MO, USA
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I received a ring in the mail that I did not order and do not want to be charged for. GRA890079274

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- Deltona, FL, USA
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I’m in shock to find out that another Person here in Florida was Fraud by this Company. I also saw an advertisement for a "post-Christmas" sale on outdoor light displays, so I clicked the ad and it took me to Embroideryn.com. I selected an item titled, "Warm White LED Holy Family Yard Decoration" with 70% discount. The description read "JESUS NATIVITY SCENE: This pre-lit nativity set will brighten up your Garden decor by creating an attractive focal point in your yard or porch. The Product has good reviews, so I ordered it on December 30, 2022.

I had to reach out to them in February 2023 to find out the Status of my Product.

I received the Product a week after my follow up and let me tell you what I received, A small Metal display smaller than my Air Fryer. I took pictures with the comparison or what I order, to what I received and emailed them immediately, and requested a refund and return slip for the product because what they send me is not what I received.

Well to make the story short, we went back-and-forth email with SR for a week, they want to honor me with a $6.00, so I got tired of it, I went to their website, and the post is down now. I contact my Credit Card Company and submit a Dispute.

Just like the previous post, This Company needs to be on Check, they are scammers and fraudulent.

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- Sparks, NV, USA
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On facebook marketplace their ad came up for a 39 electric bike thru home depot. Then i received a 24 pack of toothbrushes with a tracking # on them that matched one they gave me in an email when i asked about my product and its arrival.

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Wanted to replace a cooktop on my new Range; I said no and they called back two weeks later and said the manufacturer had approved the replacement. I called the manufacturer and they said this was not true. I tried to call Best Servicers of America and could not get anyone to answer.

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I ordered about up to six outfits @ $3.99 per outfit. I got a delivery notice and all I got was a cheap ring with a certificate with the ring.

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I ordered a pillow of my dog that has past fire my grandson who is still heart broken. The order was placed Dec 7 2022. I lost track and realized in Jan. I’ve messaged non- stop w broken promises and no product or refund. Funny thing I messaged the company- all about the vibe - that came up when I put dream a pillow in. Told me wrong company no such order #. Couple days later I get message from dream a pillow- who I did not message because their site is gone

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Ad posted on CodyCross puzzle offered Hamilton mixer for $9.99 so I purchased using my CashApp account. They later attempted to charge $52.94 and $109.88, however I never keep over $10 just in case it's a scam company. I had CashApp block further charges.

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Tracking # Z202302069139494905

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The scam first started with Amazon purchases on my husband's account. He called the bank and they suggested he call Amazon to resolve the issues. he googled the phone number, choose the first number on top(which was the first mistake) and called them. These were the scammers. They said they would help him refund his money. They acted like this was a difficulty and even said they'd call him back the next day. Next day was, we need to get into your computer to help you. My husband allowed them to download access to see his information on screen. When I walked in from work his screen was blank and only the mouse moving while they were working getting into his acct, email and mine also and had it set to forward all our emails to them. That way we found out later they would see any password changes. They also asked to speak to me when I walked in. Asked could they call my phone, connection was bad on my husband's phone they said. That later was so they could keep tabs on both phones so we wouldn't check our bank accounts being stripped. By the 3rd day they offered western union to have his money sent back. Supposedly they had trouble refunding back to his bank. They didn't know we had a third phone. My husband was able to see them pulling money from his bank account. I then said this is rediculas and it's no way this is right. They could hear me. They asked how he knew money was being stripped from his bank. He said he has another phone. We could see the money was going to western union. I told him hang up and hurry and call western union. He called just in time. The money was set to be picked up in Ukraine. It was held from this transaction by Western Union. All the balance of his personal acct had been stolen. This account had to be closed and also change Amazon Gmail and password. Gmail passwords had to be changed. Remember they had went in to our emails to have all mail forwarded to them. Thankful my computer kept reminding me my emails are being forwarded. There is a place in your email acct to check this and I removed their email address. They also in our Amazon account added a Varo bank as an option to pay our account. They paid an amount then withdrew it. This was the only good part. They paid another $100 amount, probably planned to withdraw it but that's when I changed email and password so the payment was already processed and withdrawn for payment. We waited to see if it would bounce but it didn't. It's been 5 months. It took over a week to get his money back situated. A person living off his disability income. He had no funds. This caused my husband so much stress and high blood pressure. New acct and debit card. So make sure you look on any of your bills for the companies phone number and be careful choosing the first number on search. One of my daughters worked for a bank. She said they pay heavy advertising fees to be on top when you search. What a horrid mess this was.

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I ordered a canvas carport from a Facebook ad. After 6 weeks I received a small cheap fan (not what I ordered). The only way to contact Andhal was via e mail. I have no response after numerous attempts to reach them.

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Found an ad for a product, clicked it and bought something I've never received. Then was charged for more money without my consent!

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I ordered several clothing items from this online company and were sent a cheap necklace. So while you are tracking your order thinking you are receiving order, you are being scammed

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I ordered 2 electric bikes on January 1, 2023. They took the money out of my account and never received the bikes. The website says it is closed. Try again later.

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This individual has no LLC. She also copied a business logo and name from a boutique downtown Detroit. she also took all the photos from etsy account without permission to use for her own expense. her Instagram page is. Le.fleur.events

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Our office was using Paymentcom and Paysafe as our merchant credit card processors and Paymentcom allowed someone to change the bank account information on our account, using an electronic signature, and never verified or confirmed with our office if the change was legitimate. In the process, over $30,000 was stolen from our business, and another $20,000+ scammed using our merchant ID number to process stolen credit cards. Paymentcom was contacted regarding the issue and made no effort to attempt to help with the fraud and theft. They would not take responsibility for not verifying if we changed our bank account information. When our business owner spoke to Kyle Walley at the company, he told her that the theft came from inside the office by one of her employees and he was not helping her with the account. Kyle Walley has no idea how the office is set up, who the employees are, or how accounts are handled. He had no right to suggest that damaging information without any knowledge. Paymentcom works as the credit card processor for Paysafe, so they say. A police report was filed for the incident and the officers in charge state that they believe the Paymentcom employees are the scammers and committing the theft. They have no desire to help with any customer service needs, their website is very generic and does not list any corporate titles or contacts, and no one could give them a physical address for the company. No matter what phone number you call at Paymentcom, the same person answers the phone every time. Tammy, who claimed to be their "fraud specialist" to our office, the "customer service" rep to the officers, and the "legal department" to another person. Tammy acts very surprised by the theft also, every time she talks to someone, she asks for the details, and sounds so surprised and concerned. Approximately 3 months after the theft was discovered, and that Paymentcom "allowed" our bank account information to be changed without verifying, they sent us a statement for $6000 for their processing fees on all the stolen money they collected under our merchant ID number that was never received by our office. Every facet of the company, Paymentcom, is sketchy and very unprofessional. Do not trust your money with anyone associated with them or Paysafe.

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