Home warranty scam Reports & Reviews (126)
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SCAMPULSE
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I spoke with Brendon (sp?) who gave me warnings about the high costs of appliance and utilities repairs. He offered their highest available coverage that included all costs to all systems and appliances, less $75 deductible per claim. I asked about the cost and Brendon said it varies depending on labor costs which, in our area, he claimed to be $250/hr (we’ve never paid more than $120/hr for these services). The price he quoted for their coverage was $199 today plus $210.95 in 18 monthly installments, totaling $4698 according to his math, after I asked (my calculator came up with $3797.10 for installments plus the original $199 today).
I asked if things as small as a microwave or as large as our home HVAC system were included and Brendon said yes, up to $30,000. I asked if that was $30,000 per incident or the maximum total coverage. I had to repeat that question twice before he answered that it was a total. I also asked if he could send me all this in writing. Brendon said that was no problem and we had 30 days to change our mind. I asked again if he would send me the details in writing and he said he would… 30 days after they get our down payment (in other words, after we send $199 and are locked in, we can find out what we actually purchased). Brendon said they couldn’t afford the postage until we sent the down payment and we were past the “30 day waiting period”. I said I wasn’t comfortable sending anything without all promises in writing. Brandon said he could do that. Brendon asked if I could hold while he checked on a detail… and then the line went dead.
The letter listed my father-in-law’s name, home address, the financing company for his home and four appliances.
The wording of the letter was an obvious attempt to frighten him to call them and renew which would have most likely ended up with him giving them his banking or credit card information.
My sister does not now live at that home, nor has she ever owned the home.
The letter didn’t have an official US Bank letterhead or an address associated with the company, so that flagged it as suspicious to us
Home warranty letter scam
ScamPulse.com has more than 180+ complaints about these letters, checks.
Note: The scan I've attached doesn't show up as pink due to the phone app I used.
Checked with my bank. They are not involved in home warranties.
I do not recall ever purchasing a home warranty policy or receiving one gratis.
Called number on solicitation and asked when original policy was opened. Reply was that it was a one-year complimentary issued in January 2021. They said that a three-year renewal would cost $2800, could be paid in $225 installments.